Customer Service, Administratitive Support
Resume:
Matthew Gillis
***********@*****.***
Winston Salem, NC 27104
OBJECTIVE: Seeking a full time position in an Administrative role using my organizational, analytical, detail oriented, and Multi-tasking skills. I want to be a part of an organization that I can help contribute using the skills I have developed over the course of my work experience. I am always learning and challenging myself. I want a career where I can grow and advance and do meaningful work.
EDUCATION
Master’s in Business Administration. May, 2020
UNC Pembroke, Pembroke, NC
GPA: 3.09 out of 4.0 scale
Bachelors Degree: Criminal Justice and Psychology May, 2014
Western Carolina University, Cullowhee, NC
GPA: 3.12 out of 4.0 scale
Experience February, 2018- Current
Armed G4S Customer Protection Officer
-Watched for irregular/abnormal conditions that may cause security threats or risks
-Warned violators of rule infractions
-Investigate and prepared reports on accidents, incidents, and/or suspicious activities
-Provide assistance to customers, employees and visitors in a professional manner
Afterschool Counselor at Hartley YMCA
- Watched over a selected group of kids and created a safe and fun environment
- I would oversee and direct organized games for the kids
- I showed professionalism while I walked the kids to there parents car
Sports at Hartley YMCA
- I set up game equipment for the scheduled sport event
- I was scorekeeper and/or coach for the games
- Assisted any parents or players with any problems that may have arise with proper behavior
Camp Counselor at Camp Pinewood Summer, June-Aug 2014-2016
-Assisted other counselors in taking care of the children.
-Stayed active with the counselors and children
-Created a safe environment for children to have fun and live during the camp.
-Different roles in leadership and teamwork over different activities.
Substitute Teacher at Thomasville City Schools School Yr. Aug-June 2015-17
-Watched a classroom when a teacher is absent that day
-Taught basic math, reading, and science to the children/classroom
-Guided the classroom to any activities that they needed to go to
Electronic Associate at Wal-Mart November-June 2014-2015
-Assisted customers for any electronic products that they requiredW
-Stocked and organized electrical items/merchandise as well as pricing and tagging items
-Worked as a cashier in the department
Stock clerk at Francie Hargrove Interior Design Seasonal May 2013, and Oct- Nov
-I stocked, shelved, and organized clothing and item merchandises.
-Assisted co-workers in moving furniture and antique items into customer’s homes or stores.
-Part of my job was also pricing and tagging item in the store as well.
-Inspected and clarified what items are broken and need to be returned.
McDonalds Employee Summer, June-July 2012
-I was a crew member that helped stocked items.
-I would give and take orders for customers
-I was given multiple and different task to do during the days
Professional Skills
Microsoft Office
Customer Service
Security
Interpersonal Communication skills
Mathematical and analytical skills
Problem solving
Honorary Mentions
Dean’s List
Matthew Gillis
500 Park Ridge Ct Apt U
Winston Salem NC, 27104
Dear Hiring Manager
Thank you for the opportunity to apply for Administrative role at your firm. After reviewing your job description, it's clear to what candidate you are looking for to perform the responsibilities that come with this great opportunity and I believe I would perform them confidently. Given the role, I am sure I have the necessary skills and mind set to successfully do the job properly and perform above expectations. I want to work somewhere that is doing meaningful and important work that I can prove my worth and I believe I can at your firm. I have obtained 5 plus years in customer service which include phone etiquette, greeting customers/clients and well mannered behavior.
I am very detail oriented and efficient in all the work I complete. Over the past years of my work experience, I have built up excellent customer service, multitasking, organizational and leadership skills and I want to use these skills to advance and grow at your firm. In any experience I lack I make up in my intellect and my ability to grasp new concepts and ideas quickly . I am very passionate in learning new and challenging work/responsibilities and I know at the Terpening Law firm is where I can meet not only your expectations but mine as well. I currently have two Bachelors degree in Criminal Justice and Psychology and currently earning my masters degree in Business Administration which I think is relevant to the role of an Administrator.
After reviewing my resume, I hope I am the competent and competitive candidate you are looking for. I look forward to elaborating on my skills and abilities that can benefit and improve your firm. Please contact me at 336-***-**** or via email at ***********@*****.*** to arrange for a convenient time.
Thank you for your consideration and I look forward to meeting you.
Sincerely,
Matthew Gillis
Contact this candidate