ELAINE ARCHER
*** ****** ****** – PO Box *** * Davisboro, GA 31018
Cell Phone: 478-***-****
Email: ************@********.***
PROFESSIONAL PROFILE
Administrative professional with more than twenty years of combined experience in managing office operations and managing customer accounts.
Strong skills in building productive interpersonal relationships, communicating clearly and persuasively, and operating effectively in fast-paced environments; problem-solver, critical thinker, collaborative team player.
Computer/Technical Proficiencies: Microsoft Word
SKILLS
Commercial Billing Transit Claims CPT Codes Code
Read EOBs Work Claims Post Payments Refunds Track Claims
EDUCATION
Business and Office Technology
Sandersville Technical College – Sandersville, Georgia
1997-1998
High School Diploma
Washington County High School – Sandersville, Georgia
1981
WORK EXPERIENCE
Community healthcare systems inc. /wrightsville, georgia
insurance and billing specialist September 2008 - Present
Responsible for expediting medical billing process
Collect and enter claim information
Submit claims and follow up with insurance carriers on unpaid or rejected claims
Answer patient inquires on account status and charges
Report to billing supervisor or provider office manager
May perform “soft” collections for patient past due accounts
Follows HIPPA guidelines in handling patient information
Posts insurance and patient payments using medial claim billing software
Resolves issue and re-submits claims
Washington county regional medical center/ Sandersville, Georgia
Insurance and Billing Specialist June 1998-September 2008
Responsible for expediting medical billing process
Collect and enter claim information
Submit claims and follow up with insurance carriers on unpaid or rejected claims
Answer patient inquires on account status and charges
Report to billing supervisor or provider office manager
May perform “soft” collections for patient past due accounts
Follows HIPPA guidelines in handling patient information
Posts insurance and patient payments using medial claim billing software
Resolves issue and re-submits claims