TYRONE JONES

Frederick, MD ***** 410-***-**** ac9yev@r.postjobfree.com

MEDICAL ADMINISTRATION LEADERSHIP CLIENT RELATIONS

Diligent and accomplished Medical Administrator with a solid record of success driving financial growth, quality patient care and streamlined workflow management. Deep expertise in healthcare operations, inventory management, budget administration and talent management; highly knowledgeable in records management, patient confidentiality and training strategies. Vast experience in leadership and management.

Areas of Expertise

Staff Recruitment Employee Engagement Process Improvement Leadership Patient Care Personnel Management Policy Development Inventory Control Training & Development Performance Management Business Development

Healthcare Operations Microsoft Office Strategic Planning Records Management Marketing Customer Engagement

WORK EXPERIENCE

Weinterpet Elkridge, MD Feb. 2017 – Present

DIRECTOR OF SALES

Executes strategic planning to innovate renewed methods to drive sales and customer engagement. Sells on-site and video remote interpreting service lines across several regions. Oversees a full staff of sales associates, providing sales training to ensure team upholds goal attainment of reaching projected profit growth.

Expanded client base by 75% by supporting sales team with creative sales and marketing strategies to assist sales team with reaching targets; fosters a motivated and innovative team environment.

Accomplishes sales deals by building individualized proposals for qualified clients, influencing agreement to final contracts; maintains contact with active accounts to grow client loyalty and secure consistent revenue.

Revived under-performing sales department into achieving a high success rate of increased revenue on a monthly basis, leading to need for increased staff to accommodate demanding load of new client accounts.

Implemented door-to-door sales marketing to increase exposure; increased brand promotion in area hospitals.

Potomac Physicians/Lifebridge Health Frederick, MD Dec. 1989 – Feb. 2017

SITE ADMINISTRATOR/MANAGER

Directed all administrative operations of medical center, overseeing areas of staff recruitment, policy development, budget management, prescriptions, inventory control and patient scheduling. Cultivated a structured and productive work environment, implementing strategies to drive motivation and quality patient care. Maintained high level of business acumen.

Implemented staffing initiatives to recruit valued talent, posting openings in local newspapers, job boards and social media platforms; trained current employees on new job functions to maintain coverage of roles at all times.

Safeguarded risks of expense overages by administering and maintaining annual operating budget.

Enhanced staff productivity by improving performance management procedures, leading employee performance reviews to discuss improvement strategies; influenced a motivated workforce through employee engagement tactics.

Oversaw inventory of medical supplies and office equipment, ensuring timely ordering of supplies and accurate records.

Controlled patient scheduling procedures, establishing appointment schedules and guidelines for over 268 daily treatment appointments; protected confidentiality of patients; health information and records.

Served as liaison between patients, physicians and hospital staff, assisting with referrals and preparing medical records for patients; supported 9 providers in outpatient medical office by coordinating administrative operations.

Completed payment transactions, collecting deductibles, balances and copays from patients.

PREVIOUS ROLES

Phlebotomist Technician Sanai Hospital

Corpsman/Practical Nurse United States Army

Operating Room Technician Baltimore County Hospital/Northwest

EDUCATION & PROFESSIONAL DEVELOPMENT

ASSOCIATE OF APPLIED SCIENCE, NURSING/MEDICAL Joint Base San Antonio Ft. Sam Houston, TX

CERTIFICATE/DIPLOMA: LIVE SOUND AND RECORDING TECHNICIAN Sheffield Institute for the Recording Arts Phoenix, MD

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