Office Customer Service
Resume:
Anthony L. Howard
Apartment – 101
Washington, DC 20020
********@*****.***
QUALIFICATIONS SUMMARY:
Administrative Support: professional experienced in government, non-profit and legal environments demanding strong organizational, technical and interpersonal skills. Capabilities include:
Office Equipment Operations Inventory Control
Facilities Management Office Services Management Customer Services.
EMPLOYMENT HISTORY
03/11/2019 – Present
The National Caucus and Center on Black aging. Inc.
Title: Office Support Trainee:
Filing documents/ creating files or recreating missing files/ folders/ Reprographics / Computer usage:
Assisting with the retrieval of missing or missed files documents shredding:
Copying – Faxing – Scanning document to PDF files and to utilizing any free time to enhance my productive:
07/03/12 – 10/15
Department of Housing and Urban Development
Contractor: Didlake Inc.
Title Lead Mail-room coordinator:
Data enter of incoming certified mail – UPS – Federal Express mail and packages:
Tracked deliveries by signatures and tracking numbers:
Researched unclaimed personal packages by names and or phone directory:
Entering certified and registers mail/packages by tracking numbers into data base by names and or department:
Provided supervision to co-workers with special needs:
Responsible for the daily close out reports of certified mail/ UPS and /Federal Express deliveries to ensure all packages were picked up:
Provided Customer service with information on the most cost-efficient method shipping or mailing different type of material:
Kept the employee data base current with room assignment and extension:
02/04/2009 - Acquisition
Walker & Dunlop - Green Park Financial - Bethesda MD 20814
Title: Office Services Coordinator
Provided office services orientation to new employees which included usage of various high-volume copying machines, binding, audio visual equipment, voice mail telephone set-up; ordering office and kitchen supplies; courier and express mail services.
Mass mailing project, distribution incoming USPS, FedEx, UPS, scanning weekly newsletters to PDF files for distribution.
Worked with outside vendors to create a seamless transition of services and cost
Partnered with building operations to address issues related to heating, lighting and air conditioning
And provided front desk coverage.
03/2006 - 10/2007
Environmental Protection Agency: Washington, DC 20036
Title: Administrative Specialist 11
Responsible for records management, destruction and or retrieval of various records and materials:
Assisted program analysts in tracking, monitoring and collecting data used in monthly and annual reports also made travel arrangements for Directors and supporting staff to various conferences:
Maintained database of information needed in decision-making processes and monthly reports:
Prepared and monitored security hedges and photo identification cards for all staff members as well as the security combinations of locked doors:
EDUCATION & TRAINING:
USDA Graduate School: Washington DC - Certificate
Excel, MS Word, Lotus 1-2 and HTML - Certificate
Computer Learning Center: Springfield VA - Certificate
Vance Granville Community College: Durham, NC – Associate of Arts
Murdock Center- Durham NC Math and English tutor. - Certificate
North Carolina State University Chapel hill, NC - Attended
United States Army: Private First Class - Fort Bragg NC
Honorably Discharged.
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