Manager Employee Relations

Sonam Sharma

*** * ********* *****, ****** (Mob.): +91-887*******

Email: *****.**********@*****.***

Career Objective

Utilizing HR knowledge to harness organizational and personal goal.

Establishing structure, building employee value and creating a healthy workplace.

Career Summary

Human Resource professional with experience working on different project with serving clients in India and Overseas

Skilled in projects of SEO, SMM, Recruitment for various clients from US and India

Hands on experience working on Microsoft office tools, SEO & SMM tools etc

Accomplished Mystery audit assignments for various market research agencies

Competent in organizing various events while working with PartyHunterz

HR Skills

Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution (ADR)

Benefits Administration

Orientation & On-Boarding

Performance Management

Organizational Development

Organizational Exposure

Sr. HR Executive (Generalist)

Trade India Research

Duration: 1 Year 6 Month

Responsibilities:

Talent Acquisition

Executing End to end recruitment life cycle starting from requisition of talent required, sourcing strategy, screening, short listing, interviewed in coordination with the Business managers, consolidated feedback for further analysis and assessment, negotiation and extending job offers.

Sourcing, Screening & short listing of resumes from various job portals (naukri.com, LinkedIn, times jobs), Head Hunting, Referrals, databases, networks and contacts as per client requisition

Conducting phone and/ or in-person interviews, determining candidate's suitability, academic and professional qualification, experience, communication etc

Driving the candidate's hiring process, scheduling follow up for the interviews and maintaining candidates' interest throughout the recruitment process

Proficient at maintaining cordial relationships with clients and employees,to achieve client satisfaction and business retention. Deeply interacting with the clients to understand their culture, assignment detail and career prospects for candidates in their company.

Extensive and smart use of tools such as recruitment resources, LinkedIn and Other Social Talent acquisition tools for optimized search, and selection of the right candidates.

On-boarding & Induction

Designing the Induction programme with regard to the organization and various business functions within the organisation and conducting the same for new recruits at all levels

Explaining the organization’s policies and procedures, current business and future plan

Handling the joining formalities entailing collection of personal and professional information and certificates, bank formalities for salary accounts, EPF and ESIC formalities, issuing appointment letter and induction/orientation programs

Providing adequate facility to new employee regarding ID-Card, Health Care Insurance card and internet access for HRMS

HR Executive

Galaxy Consultants

Duration: 6 Months

Responsibilities:

Strong in searching techniques in Job Portals Well versed with all Recruitment Process & Strategies

Experience In Handling Multiple Requirements

Coordination with clients, scheduling interview, collecting feedback from the clients

Following up with the selected candidates and ensuring their joining

Sourcing & screening profiles through the various medium like Job Portals, Job Posting, Referencing, Social Media and Professional Network, etc

Making tie ups with new Organizations

End to End Recruitment: Managing end to end recruitments through sourcing, screening, interview scheduling & coordination, feedback collection, document collection and post-offer follow-up till join

US IT Recruiter

X-Techno Consultants LLC

Duration:1Year

Responsibilities:

Work closely with hiring manager for understanding needs of job position and finding suitable candidate

Placement of candidates on bench for requirements with fortune 500 companies

Involved in negotiations related to hourly and annual pay rates of candidates

Store Manager

Life Style Furniture

Duration: 2 Years

Responsibilities:

Marketing and promotion activities for offline and online marketing

Managing team of executives for sales and marketing activities

Maintenance of financial records and daily reports for day to day sales activities

Maintaining relations with customers, planning events and activities

Store/Event Manager

Partyhunterz

Duration: 2 Years

Responsibilities:

Maintenance of stocks and administration of day to day activities of store

Planning various activities and events

Business development and tie up with different clients

Customer Care Executive

Teleperformance

2Years Responsibilities:

Handling customer complaints and queries related to different products of clients

Reporting daily calls and escalations for daily report

Responsible for taking escalation calls and guide other executives for specialized queries

Worked as Team coach and Subject matter expert

Freelance Experience

Mystery Shopping

Worked as a freelance auditor for various mystery shopping and market research companies like Red Quanta, Beck & Check, We mark, Onion Insights, Shaw Hotels etc.

Academic Profile

Pursuing M.B.A. from Swami Vivekananda

B. Sc. from APSU. Rewa

12th from Saraswati Vidhya Mandir, Beohari (Dist-Shahdol)

10th from Saraswati Vidhya Mandir, Beohari (Dist-Shahdol) M.P. Board

Interpersonal Skills

Learn & adopt quickly, effective planner & organizer

Good communication skills in English

Technical skills

Well versed with MS-Office (Word, Excel and PowerPoint, SEO tools.)

Handy on Job portals

Ability

Energetic, Enthusiastic, Committed & Zealous

Declaration

I Hereby Declare That Above Written Particulars Are True To The Best Of My Knowledge And Belief.

Date:

Place: Indore

Sonam Sharma

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