Donna R. Dearden

**** ******** ****

Raleigh, North Carolina 27609

919-***-****

ac9yc0@r.postjobfree.com

Summary

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Highlights

●Self-starter

●Prioritization

●Client relations

●Multi-task Management

●Dependable

●Organizational skills

●Problem resolutions

●Telephones

Experience

Office Administrator

August 1, 2016 to December 22, 2017

The Timothy Initiative

Daily support to Vice President and CFO, general support for staff, including correspondence. Answering phones both local and international. Thank you notes to donors, scheduling of travel, visas, and calendars. Ordering of curriculum books, shipping and invoicing sales. Keeping inventory of books of office. Running a Foreign Assets Control Report for the Federal Government monthly. Assisting with details of event planning. Data entry of all new partners using Constant Contact. Write monthly newsletter to sent out to over 500 recipients on the status of TTI. Follow up on all failed giving by email and telephone. Connecting with the bank on any credit cards overseas that have issues. Payroll reminder for all employees. Invoicing and running credit cards using Authorize Net. Keeping details of all passwords and user names for all staff in a current status. Balancing credit cards statements for four employees. Keeping office stocked with business supplies at all times.

Office Administrator

January 2012 to July 2016

Baker Clinical Services, PA

Maintain detailed administrative and procedural processes to improve accuracy and efficiency. Manage company legal cases, insurance records, patient charts and company files using mulch online systems. Update patient accounts and information on a daily basis. Manage incoming and outgoing calls for busy mental health office. Handle and processed confidential patient information.

Office Manager

April 2009 to September 2011

Best Commercial Properties

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Served as central point of contact for all outside vendors. Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information. Planned meetings and prepared conference rooms. Facilitated working relationships with co-tenants and building management.

Administrative Assistant

May 2006 to 2011

Finley Commercial Properties

Properly routed agreements, contracts and invoices through the signature process. Managed daily office operations and maintenance of office equipment. Facilitated working relationships with co-tenants and building management Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists, compiling reports and correspondence from dictation and handwritten notes. Made copies, sent faxes and handled all incoming and outgoing correspondence. Greeting visitors and responding to telephone and in-person requests for information. Handled all media and public relations inquiries.