Sales Manager

Profile

Committed to customer satisfaction

Strong cross-cultural communication skills

Experience in sales and merchandising

Knowledgeable using computer applications with the capability to learn new systems

Employment History

Self - Employed Entrepreneur June 2011 – May 2016

Women’s clothing boutique “Vilena” Ternopil, Ukraine

Greeted clients to make them feel welcome.

Assisted clients with clothing choices and made suggestions for additional items to encourage sales.

Identified and selected items from suppliers.

Evaluated price, quality to meet customer needs and purchase orders.

Consulted with customers to find best-fit items, providing advice on current trends.

Ensured the items are properly signed and priced.

Measured customers for alterations and prepared special orders.

Collected cash for purchases and provided change.

Supervised two staff members and trained in sales techniques.

Office Manager May 2005 – July 2007

Matimex Kyiv, Ukraine

Scheduled appointments in person or over the phone and responded to visa questions for the company’s customers.

Handled all media and public relations inquiries, published monthly articles in professional magazines.

Made copies, sent faxes, and handled all incoming and outgoing correspondence

Education Background

Red River College Feb 2018 – June 2019

(Language Training Centre, CLB 8)

Bachelor degree in Production Management Sep 1999 – June 2004

Ternopil National Economic University Ternopil, Ukraine

Volunteer experience at The Manitoba Museum June 2018 – July 2018

References available upon request

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