HR Professional

MICHAEL O’KEEFE, PHR, MBA

cell: 505-***-**** e-mail: *******.**********@*****.***

SUMMARY:

Human Resources professional comfortable in high-pressure environments. Experience is as follows: (1) employee engagement; (2) talent acquisition; (3) business strategy; (4) benefits and compensation programs; (5) maintain in- depth knowledge of legal requirements ensuring regulatory compliance throughout the organization. PROFESSIONAL EXPERIENCE:

Human Resources Director - Vitruvian Distribution, Albuquerque, NM 2017 to present

* Author SOP’s, for interviewing, onboarding, performance and feedback, recruiting and staffing.

Develop metrics and KPIs to determine the effectiveness of human resource processes and procedures.

* Establish protocols for talent acquisition, employee development and workforce development.

* Set up training and development program(s), records management systems and succession planning.

* Manage employee relations, performance management and retention policies.

* Create budget criteria and make recommendations for funding focused on retention and workforce productivity.

* Forecast requirements, trends, and variances; develop action to minimize the impact of variances.

* Provide advice on discipline process, conduct disciplinary reviews, and advise on appropriate outcomes. Human Resource Manager - S&P Data LLC, Rio Rancho, NM 2016-2017

* Lowered monthly attrition rate from 25% to less than 12% within 90 days.

*

Slashed operational costs 30% by lowering turnover and increasing retention efforts.

* Created data driven and outcome-based initiatives to improve business decision-making.

* Reviewed time-to-hire, training costs and tenure to isolate costs associated with preventable turnovers.

* Developed job requisitions and screened applications to identify qualified applicants.

* Implemented recruiting plans while minimizing cost per hire.

* Crafted and administered sourcing strategies for targeting potential new hires.

* Managed all open enrollment campaigns and new-hire benefits presentations.

* Administration of S&P’s benefit plans including: medical, dental, vision, life insurance, disability, and retirement.

Audited benefit deductions and remittances for the site.

* Researched, designed, and communicated all compensation programs including merit and promotion cycles.

* Conducted investigations into internal employee complaints as well as 3rd party (EEOC) complaints. Human Resources, Consultant - Central New Mexico Community College 2016 (contract)

* Revised and updated all CNM’s employee job descriptions (450+ jobs).

* Wrote job descriptions to accurately describe job content.

* Completed the project on time and under budget.

* Aligned physical demand characteristics of work with prescribed DOL guidelines.

* Created Excel spreadsheet modules to upload into talent management software. Human Resources & Recruiting Manager - New Mexico One Call, Alb., NM 2013-2015

* Implemented company-wide HRIS: on schedule and below cost.

* Launched initiative to become ISO-9000-2008 certified; achieved certification in eleven months.

* Created comprehensive HR policies and procedures that complied with federal and state laws.

* Set up random drugscreen policy.

* Evaluated job roles, assigned appropriate salary based on external market data and internal benchmarking.

* Performed internal and external pay analysis in order to make salary recommendations.

* Ensured internal equity and external competitiveness.

* Conducted various "needs analysis" for talent acquisition and future staffing requirements.

* Compiled and analyzed statistics including turnover, time-to-hire, vacancy rates and merit increase ranges.

* Created employee compensation structures including pay grades and titles changes if needed.

* Ensured hiring policies followed local, state and national laws, guidelines, and policies.

* Created and applied employee incentive plans to maintain and attract talent.

* Ensured compensation and bonus programs competed with other businesses.

* Prepared and distributed various reports on HR metrics, using PeopleSoft and Kronos Workforce.

EDUCATION:

Master of Business Administration, Acquisitions – Strayer University, Washington, D.C. Master of Business Administration, Finance – New Mexico Highlands University, N.M. Bachelor of Arts (English) - University of New Mexico, N.M. MICHAEL

PROFESSIONAL CERTIFICATIONS, DESIGNATIONS & HONORS: HRCI - PHR Certification – May 2015

Internal Auditor Training ISO 9000-2008 – December 2014 New Mexico ISO 9000 Training Certificate – December 2014 FMLA Compliance Certificate – November 2013

Alpha Chi National College Honor society - May 2011

REFERENCES:

1. Ms. Judie Bucholz, Ph.D., SPHR,

Campus President - Stratford University

Phone number: 407-***-****

Email address: *****.*******@*****.*** or **********@*****.*** Reference Type: Professional (supervisor)

2. Zayne Bin-Bilal

President & CEO - Vitruvian Distribution

PO Box 51763 Albuquerque, NM 87181

Phone: 505-***-****

Email: **********@*****.***

Reference type: Professional (Supervisor)

3. Mr. Matthew Fluckey, MBA

Project Controller – Sandia Labs

Phone number: 505-***-****

Email address: ********@*****.***

Reference Type: Professional (Peer)

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