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Technical support, customer service, telemarketing

Location:
Edmonton, AB, Canada
Posted:
August 03, 2019

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Resume:

Miguel Guevara

***** ** ** **

Edmonton, AB

T*B 3S6

780-***-****

902-***-****

Edmonton, Alberta

ac9y7k@r.postjobfree.com

Professional Goals

To provide excellent customer service as part of a team, maximizing sales and assisting in the daily operation of the store.

Basic skills:

●Excellent communication and organizational skills

●Experience in customer service

●Basic understanding, repair and use of electronics and electrical equipment

●Excellent work relationship with coworkers

●Goal-oriented, self-motivated and team player

Advanced skills:

●10+ years professional knowledge and experience in PC assembly, repair, and software configuration

●Fluent in English and Spanish, Italian.

Education:

2009: University of Winnipeg MB

●Bachelor of Science

2000-2001 Winnipeg Technical College, MB, Microcomputer System Technician Certificate

1995-1996 Dakota Collegiate Winnipeg, graduated high school

1993-1994 CESCA Arequipa, Peru, Microcomputer Repair and Maintenance Certificate

Previous employment:

Jan 2004-present: Self-employed as computer consultant, providing consulting services to personal computer owners. Performed computer setup, software setup, web-page design, and computer upgrade.

2002-2003 Convergys Technical support consultant- customer service representative.

May 2001-Dec 2001: Hydro Carpet Cleaning (ABC Project), web development, A+ PC technician, PC support

1997-2000: ABC General Services: Cleaning Crew Supervisor

Activities and interests:

Soccer, Acoustic Guitar, Mathematics, Fine Arts (drawing, sketching, painting, sculpting), Animal Behaviour

References:

A list of my references can be supplied upon request.



Contact this candidate