Technical support, customer service, telemarketing
Resume:
Miguel Guevara
Edmonton, AB
T*B 3S6
Edmonton, Alberta
**************@*****.***
Professional Goals
To provide excellent customer service as part of a team, maximizing sales and assisting in the daily operation of the store.
Basic skills:
●Excellent communication and organizational skills
●Experience in customer service
●Basic understanding, repair and use of electronics and electrical equipment
●Excellent work relationship with coworkers
●Goal-oriented, self-motivated and team player
Advanced skills:
●10+ years professional knowledge and experience in PC assembly, repair, and software configuration
●Fluent in English and Spanish, Italian.
Education:
2009: University of Winnipeg MB
●Bachelor of Science
2000-2001 Winnipeg Technical College, MB, Microcomputer System Technician Certificate
1995-1996 Dakota Collegiate Winnipeg, graduated high school
1993-1994 CESCA Arequipa, Peru, Microcomputer Repair and Maintenance Certificate
Previous employment:
Jan 2004-present: Self-employed as computer consultant, providing consulting services to personal computer owners. Performed computer setup, software setup, web-page design, and computer upgrade.
2002-2003 Convergys Technical support consultant- customer service representative.
May 2001-Dec 2001: Hydro Carpet Cleaning (ABC Project), web development, A+ PC technician, PC support
1997-2000: ABC General Services: Cleaning Crew Supervisor
Activities and interests:
Soccer, Acoustic Guitar, Mathematics, Fine Arts (drawing, sketching, painting, sculpting), Animal Behaviour
References:
A list of my references can be supplied upon request.
Contact this candidate