Client Account Manager

Hansika Ratnapala

No **, Arkley Crescent, Etobicoke M9R 3S3, Ontario

Mobile - 416-***-****

******************@*****.***

Skype ID – live:hansikaratnapala39

OBJECTIVE

To use my Educational background and professional experience to secure a challenging, fulfilling and growing experience. I am flexible, a team player, hard worker and a self starter. I possess strong leadership abilities and communicate fluently.

EDUCATIONAL BACKGROUND

University of Wales, United Kingdom 2017

Masters in Business Administration (MBA)

London School of Economics. (LSE) United Kingdom 2008

Bachelor of Science in Accounting & Finance (BSc)

Honors in Second Class Upper Division

WORK EXPERIENCE

Account Manager - Merchandising 2016 - 2019

Timex Garments Pvt Ltd, Sri Lanka

Managed and developed the production of women’s wear for

-leading retailers from the USA, Canada markets – TJX Companies, Ross, Laura, Nordstrom, Burlington, Macy’s, Lord & Taylor and Hudson Bay under well-known labels Eliza J, Vince Camuto, Jessica Howard, Karl Largerfeld, Guess & Kensie,.

-leading retailers in the UK market - Top shop, Wallis, House of Fraser, M&Co, Miss Selfridge.

Overlooked and managed the product costing and negotiated with buyer on pricing to seal contracts.

Executed follow up of buying and pre-production sampling to ensure timely approvals prior to bulk garment production. Overlooked and managed the sample, embellishment and wash technique development processes, to ensure timely approvals.

Drew up time & action plans, reserved and managed production capacity required by customers to ensure that orders are accommodated based on required timing.

Overlooked procurement & sourcing functions of related raw materials, for timely production. Developed Raw Material Suppliers and negotiated prices, delivery flows and reserved capacity to ensure critical paths are met.

Coordinated suppliers, factory personnel and customers to ensure shipments were timely.

Assistant Manager - Merchandising 2011 – 2015

Courtaulds Trading Company (Pvt) Ltd, Sri Lanka

Hired as a Senior Executive, Merchandising in July 2011 and promoted as an Assistant Manager in January 2014. Handled the development & production for Victoria Secret’s Pink intimates & apparel.

Developed and initiated different buying strategies in liaising with the customer requirements. Managed production capacity as requested by customer.

Managed the product costing and negotiated with buyer on pricing sealing contracts.

Set targets to Annual Sales Budget and Production Budgets. Monthly targets achieved with diligent monitoring.

Overlooked procurement & sourcing functions of related raw materials, for timely production. Developed Raw Material Suppliers and negotiated prices, delivery flows and reserved capacity to ensure critical paths are met.

Executive - Marketing 2008 – 2011

Hayleys MGT Knitting Mills PLC, Sri Lanka

Trainee Executive - Marketing 2006 – 2008

Nexus Networks Pvt Ltd, Sri Lanka

SKILLS & COMPETENCIES

Experience working with Global / International Trading environments.

Strong communication, customer service and stakeholder management skills established through networking, with internal and external clients

Excellent negotiation and persuasive skills.

Experienced in Product Costing and numerical analysis.

Leadership responsibilities in decision making, solving complex problems, trouble shooting and Crisis Management in fast pace environments.

Perform tasks through to completion taking necessary actions to progressively achieve

key performance indicators.

Team spirited with a desire to guide a successful team

Working with Standardized processors and on a computerized environment.

KEY ACHIEVEMENTS

Formulated and established Read and React Buying Strategy for Victoria’s Secret Pink Licensed Apparel (Collegiate Collection) Category in liaising with the regional buying office and counterparts in Licensed Apparel planning and production division in Ohio, Columbus, USA

Successfully developed and executed several Fast track buying strategies (i.e. Instant) for Victoria’s Secret Intimates Category.

Communicated and executed business demands with clients from the United States and the United Kingdom.

INTERESTS

Travel and Networking - Travelling and exploring new places/sites, meeting new people, spending time with family & friends

Blogging – Reading various Social and Travel Blogs to enhance my knowledge

Painting – Oil Painting on Canvas

Learning new things to keep growing.

References Upon Request

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