Customer Service Sales

Margarita Legere

Summerville, SC *****

***************@*******.***

978-***-****

Authorized to work in the US for any employer

Work Experience

Tax Professional Assistant

Iberia Income Tax Services - North Charleston, SC

January 2016 to Present

-Begin the tax return by entering client and W-2 information into the tax program

-Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures Translation of documents

Notary public

Deal Auditor

Hendricks Auto - North Charleston, SC

2016 to 2017

• Audited documents for auto sales.

• Generate reports on the status of bank contracts.

• Prepared daily reports on sales documentation issues. Bilingual Customer Support

Internal Revenue Service - Andover, MA

2010 to 2017

• Performed Bilingual assignments (Fluent English/Spanish).

• Assisted tax preparers with all issues of rejected returns.

• Researched on IDRS government database.

• Assisted tax professionals to obtain transcripts and products on website.

• Resolved technical and login issues.

• Guided tax preparers to self-registration, application and other issues.

• Processed fingerprint cards to perform background checks.

• Assisted software developers team through testing process.

•Collected facts, and made appeals recommendations to supervisor.

•Prepared correspondence to inform e-file participants of results. Sales Associate

NJR Home Services - Wall, NJ

2001 to 2006

• Sales of natural gas products (Bilingual English/Spanish).

• Provided extensive customer service (Bilingual English/Spanish).

• Scheduled sales calendar and coordinated workload.

• Prepared correspondence, proposals, quotes. A/P.

• Assisted Plumbing Supervisor.

• Assisted customers with technical questions and post installation follow up. Administrative Assistant

Town of Sanford - Sanford, ME

1985 to 2000

• Prepared annual budget and payroll. Generated reports. A/P & A/R.

• Coordinated maintenance for public property buildings and facility scheduling.

• Purchased supplies for parks, recreation and public property.

• Provided registration and support to public events and recreation programs. Education

Associate

Skills

Customer Service (10+ years), Microsoft Office (10+ years), Bilingual English/Spanish Fluent (10+ years), Data Entry (10+ years), Typing 55 wpm (10+ years)

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