Nabil Michael Salib Gerges

Mobile : 416-***-****

Email : ac9y4t@r.postjobfree.com

PROFILE SUMMARY

Quality Assurance Manager, with over 20 years of experience in Quality Management, Compliance Management, Sensory, Strategic Analysis, Change Management, Process Improvement, Food Safety Management Technical Knowledge in the Food and Beverage Manufacturing. An excellent communicator interacting effectively across the organization with internal and external stakeholders in multicultural set-ups and while working under pressure in fast-paced, time sensitive environments.

CORE COMPETENCIES

Regulatory compliance, Product Development, Consumer Service Relationship, Sensory Evaluation, Team management, Quality system Auditor, Food Safety Management, Crisis Management, Retail Quality Assessment, Consumer Preference Researches, Brand Awareness, Customer Satisfaction, Data analysis, Strategic planner and Result focus.

PROFESSIONAL ACCOMPLISHMENT

Tiffany Gate Food Inc. 2016 – Present

(Fresh food system)

Quality System Manager

•Conducted co-packer audits to be sure that they are following all quality and food safety requirements

•Created and distributed work schedules to sanitation workers and ensure proper implementation

•Performed inspections and implemented corrective actions to ensure compliance with regulation authorities and company protocols

•Completed comprehensive evaluation of sanitation processes and practices and provided feedback for improvements or modifications

•Make facilities ready for food manufacturing processes by ensuring that pre-operational inspections are performed in a timely manner

•Monitored production processes to ensuring that factory machinery and operators produce products in accordance with company instruction

•Participated in all manufacturing trials to create the proper processing instructions to ensure the product compliance and sustainable quality

•Managed process improvement projects by performing statistical process analysis

FREISLAND CAMPINA 2014 – 2016

(5th Largest Dairy Company in the world www.frieslandcampina.com)

Regional Regulatory Affairs Manager

Supported the on-time Launch of FRISO range (infant formula) in the market, by evaluating and approving the recipes, generating the products artwork and leading the product registration process across the region.

Led strongly the implementation of the WHO code and the company standard for Marketing of infant formula, by training, controlling and auditing the infant formula team. That was highly appreciated by the third party audit report with no major finding.

Mitigated the risk of having non-compliant products by evaluating and ensuring the full compliance of all recipes, labelling and all product communication (corporate, consumer and health care professionals)

Generated, communicated, and ensured the implementation of the Regulatory Affairs operating systems, which helped in ensuring the compliance of all new/ developed products that made their registration process much easier and faster.

Generated and/or modified the company strategies to meet all compliance requirements to all local regulation changes, e.g. “WHO code of marketing breast milk substitutes”.

Actively participated in regulatory related activities which improved the relationship with the food regulators and controller authorities.

NESTLÉ 2011 - 2014

Market Sensory & 60/40+ Manager (consumer preference research)

Supported and developed sensory evaluation activates for the Nestlé factories, successfully turning around underperformance to high-performance in the 2013 Quality compliance assessment.

Helped business teams to take the proper decisions in the product development process by building the internal and external sensory panels with high sensory competencies, and providing the required sensory support.

Managed consumer complaints evaluations and provided root cause analysis within agreed turnaround time.

Generated defect reduction projects by providing data analysis and succeeded to achieve 10% consumer complaints reduction.

Conducted >30 yearly consumer preference studies by drive all 60/40+ activities in the Market increasing the products coverage to more than 80% NNS (Net Net Sales) contribution.

Collaborated with the technical, R&D and business teams to design and conduct appropriate sensory studies to meet business objectives.

Conducted retail quality assessment and evaluated product experience at both point of purchase and consumption.

Confirmed that all new/modified product artworks are fully complying with all Nestlé and Market regulatory requirements.

NESTLÉ 2010 - 2011

Market Hygienist (Food Safety Manager)

Awarded HACCP champion in Nestlé Middle East region.

Provided food safety and hygienic support and ensured smooth and on time opining of the new KIT KAT factory with full compliance with all food safety requirements.

Launched the foreign body prevention project in Nestlé Middle East Factories, reducing the complaints by 20%. Consulted factory hygienist, food services QA and supply chain QA in implementing and maintaining “GMP pre-requisite program requirements” (GMP - PRP) and food safety level at sites.

Coordinated the activities with the pest control agency and ensured compliance of practices and continuous improvement.

Audited and assessed the Food Safety Management System implementation in factories.

NESTLÉ (CHILLED DAIRY FACTORY) 2004 - 2010

Quality Assurance Manager

Awarded HACCP Champion in both Nestlé North East Africa and Maghreb Regions in 2009.

Developed the factory QMS (Quality Monitoring Scheme), with ensuring full implementation and coordinating its periodic review and updating.

Ensured full compliance with all Regulatory and Nestlé and requirements.

Worked closely with application group to ensure the food safety and regulatory compliance for all new products.

Ensured continues improvement by monitoring trending and statistically analysing the key quality parameters and driving structured root cause analysis.

Led the factory for the NQMS (Nestlé Quality Management system) and ISO 22000 certification.

Ensured the correct functioning of the factory laboratory, including availability of adequate equipment and trained personnel and respect of Good Laboratory Practices.

NESTLÉ (CHILLED DAIRY FACTORY) 1996 - 2004

Quality Assurance Chemist

EDUCATION & PROFESSIONAL DEVELOPMENT

BSc. Chemistry, Cairo University, 1991 - 1995

Nestlé Quality collage 2004

Chilled dairy quality training, PTC Lisieux 2004

Net Content Control 2005

Hygienic engineering 2005

Nestlé statistical process control 2006

HACCP Workshop 2008

ISO 22000 internal auditor 2009

ISO 22000 lead auditor 2009

Sensory and Consumer Preference training, 2011

Coffee and Beverage sensory training 2

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