Management Customer Care

SUJA CHACKO Mobile No: 009***********

Email: **********.******@*****.***

Meticulous, detail oriented editorial assistant professional with 8+ years of work experience in managing multiple tasks across diverse sectors.

Possesses superior editing and proofreading capabilities, with successful completion of numerous projects within stipulated deadlines.

Prompt learner providing strong leadership to organizational and executive team and displaying cross functional business acumen.

Technically proficient in MS Office Suite, Access and Outlook; Adobe Photoshop.

Experienced in Linux 9.04

Strong influencing and negotiation skills, team coordination and organizational and execution skills, ensuring value added results for the organization and its customers

Seeking to shoulder a wider set of responsibilities that drives the organization’s performance to world-class levels as…

Proof Reading

Copy Editing

Office Administration

Word Processing Skills

Customer Relationship Management

Good Communication Skills In English, Hindi, Malayalam And Bengali

Ability To Handle Children Of All Age Group.

Ability To Quickly Understand New System Application

Employee Engagement & Motivation

Training and development

Team Management

IT Skills

Strong Knowledge In Utilizing All The Modern Teaching Aids.

Good Observation Skill.

Expertise In Using New Methodology To Explain Difficult Topics.

BETHANY ACADEMY, VENNIKULAM, KERALA, INDIA May 2018 till date

KG Teacher

Organization Profile: A school runned by the Indian management. It has I.S.C,C. B. S.E and

Montessori.

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HABITAT PRIVATE SCHOOL, AJMAN U.A.E Jan 2014 – August 2016

Administration Staff

Organization Profile: A school runned by the Indian management.

• Provide general clerical/administrative support including:

- filing correspondence;

- collecting fees;

- Photocopying, emailing and faxing administration jobs and production of

regular management information;

- accessing E Mail/Internet/School Portal as required;

- assist in the clerical arrangements for trips/school events etc;

-- maintain registers and provision of associated returns;

- responding to correspondence;

- collating pupil reports;

- Dealing with incoming/outgoing mail and calls;

- conducting test, checking the answer sheet, and informing the parents regarding the same.

-making id cards of the students;

-allocating divisions for the students;

- Scanning emirates id for MOE purpose

-Preparing TC for the school leaving students.

- preparing letters for students as per their requirements.

• Pupil admissions - recording data other schools/class

lists/ timetables/management information and statistics returns.

• Providing administrative support for examinations including data inputting.

• Undertake reception duties including answering telephone and responding to

standard queries and enquiries and dealing with visitors where appropriate on behalf of

head teacher.

• Supervision of lower graded administrator.

●Doing the MOE procedures.

●Keeping the correct record of number of strength of student in each classes.

●Keeping the correct record of the number of students being cancelled due to various reasons.

●Dealing the parents for various matters.

●Preparing the Transfer Certificates for students who are going out of UAE.

INTERNATIONAL INSTITUTE OF TECHNOLOGY Ajman, UAE Jan 2012 to Sep 2012

Secretary to the Director

Organization Profile: It’s a training centre where we have O level, A level (Science and Commerce) (Pvt. And School Going) and AS level classes, computer courses, Languages: English and Arabic, IELTS, TOFEL, GRE, GMAT,GED, SAT, then degree courses BBA, B.Com and BA and above all we offer 1year Executive MBA courses (Finance, Human resource and Marketing).

Key Highlights

Play a key role in managing the attendance of the staffs and the students.

Handle the Petty cash

Maintain the list of the ongoing student’s new as well as the onboard and their details

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regarding their fees and timetable.

Prepare a daily report of the daily collection, vehicle report, daily expenses and the incoming

enquiry

Make the fees follow-up

Arrange all important meetings of the staffs and directors.

Work on Coral Draw for making the certificates of the students who have cocom

their particular Couse.

Maintain the transportation list of all the students and staffs who are using our vehicle.

Maintain the regular flow of the flayer distribution.

PROOF READER/EDITOR

GOSPEL FOR ASIA SYNOD OFFICE, Thiruvalla, India Sept 2008 to Dec 2011

Proof Reader, Editor and Radio Program Host

Organization Profile: A ChristiaThiruvallan institution which goes through all staff testimonies not only from Kerala but from whole India as well as from our neighboring countries such as Sri Lanka, Nepal,

Myanmar, Bangladesh, Bhutan and some places in Tibet. It has BOH (Bridge of Hope) centers special projects for children’s from these entire places. The organization evaluates each and every child’s details and adds them into its schools with their and their parents will and look after them and their needs.

Gospel for Asia has many secular schools, Bible colleges, Engineering colleges and many hospitals and thousands of staffs work in each institution.

Key Highlights

Played a key role in the creating testimonies received from the field into American English.

Proof read all the testimonies written by the other staff.

Central role in preparing, amending and reviewing.

Effectively coordinated with graphic design and development team.

Instrumental in maintaining the editorial standard of excellence.

Standardized the style and tone for different audience segments.

Received appreciation from senior management.

NAVJEEVODAYAM BIBLE COLLEGE, Thiruvalla, India June to Dec 2007

Secretary cum Administrator

TATA INDICOM, Cochin, India August 2005 to Sept 2006

Customer Care Executive

ZION COMPUTERS, Cochin, India August 2004 to July 2005

Team Leader

Operating systems: Windows 95/98/2000.

Packages : MS Office (Word, Excel, PowerPoint, Access)

Email / Internet : Outlook Express, Explorer

Excel : 2003-2007

Linux : 9.04

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Windows XP : 2007

Studying M.A English Literature: Madurai Kamraj Universityi, 2018

Marthoma Montessori Pre - Nursery: Marthoma Educational Agency Thiruvalla, 2018.

B.Sc., Information Technology :Sikkim ManipalUniversity, Cochin, India, 2004.

Higher Secondary : From Government Of Kerala, Kerala in 2001

Senior Secondary :From ICSE, New Delhi in 1999

Multimedia Courses: 3D Studio Masc. R2, Adobe Premiere 5.0,Adobe Photoshop CS 2,Photo Morph 2.0

DTP Courses: Page Maker 7.0, Corel Draw 9

Singing

Drawing

Making Craft Items

Cooking

Languages Known: English, Hindi, Bengali and Malayalam

Address: Maruthoor house, Narakathany PO,Vennikulam, Thiruvalla, Kerala, India

Passport No.: M 0134310

Date of Birth: 14th March 1980

SUJA CHACKO

Profile Summary

Areas of Strength

Professional Experience

Indian Experience

Professional

Experience

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Professional

Experience

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IT Skills

Attended Trainings

Personal Details

Education

Attended Training

Hobbies

Personal Details

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