Employee Relations Software Engineer

Harveen Kaur, MBA Human Resources, CHRP (on-going)

Brampton, ON L6Y 5P7 Mobile: 905-***-**** Email: *********@*****.***

SUMMARY

A dynamic HR professional & problem solver with rich working experience in Manufacturing & Heathcare. Managed end-to-end activities related to HR Business Partner, Talent Acquisition, Performance Managment & Special projects in entities with multi-billion dollar revenue. Significantly contributed & led various projects in Human Resources such as SAP Success Factors & Infeedo Employee Engagement.

SKILLS

Performance Management System

Talent Acquisition & Retention

Policies & Procedures

HR Business Partnering

Payroll

Induction & Onboarding

Talent Management

Rewards & Recognition

Learning & Development

Employee Relations

HR Operations

Coaching

HRIS & CSR

SAP Success Factors

Full cycle recruitment

MS Word & Excel

Outlook & Powerpoint

Health & Safety

EDUCATION

MBA Human Resources from XIME in 2016 - Ranked among top 10 Busines schools of India

B.Tech. ( Information Technology Engineering) from GGSIPU in 2012 – Scored among top 10 students of the batch

PROFESSIONAL EXPERIENCE

C. K. Birla Group – Healthcare Subsidiary (U.S $2 billion Conglomerate)

Incharge – Human Resouces February 2018 – May 2019

Managed Performance Management System – facilitating Goal Setting, Mid Year and End Year Review & increment payout process for the organization

Managed Payroll of entire organization by partnering with Payroll Vendor & established process to ensure data accuracy

Implemented Success Factors modules – Employee Central and Performance (SAP’s cloud based HRM system) by partnering with external stakeholders & imparted training on usage of these modules

Shortlisted and sourced potential candidates through referrals & job portal and conducted their initial screening. Negotiated & rolled out offers post inhouse reference check

Performed New Hire Induction, joining formalities & expectation setting with managers

Significantly contributed towards Employee Engagement by organizing all festivals & monthly Town hall activities

Executed Rewards and Recognition programme to engage and motivate workforce

Handled Sexual Harassment cases being a member of the Internal Complaints Committee (POSH)

Closed Full & Final settlements for the organisation within one month & conducted exit interviews

Controlled attrition by conducting thoroughly planned exit interviews and discussed the same to HODs

Formulated HR annual budget & evaluated HR priorities for the year in collaboration with leaders

Perfomed benchmarking with organisations to improve company HR policies such as Leave, Phone Reimbursements etc

Succesfuly inititiated the CSR Cell by partnering with and conducting quarterly activities with N.G.O’S

Achievements :

Reduction in Attrition % : Conducted exit interviews & conveyed the feedback to management and ensured action plan on the same

Driven culture of R & R by monthly and quarterly recognitions and contributed significantly towards Employee Engagement

Revamp of HR system by shift from manual operations to Automated processes by rolling out HRMS

Projects:

Title : Implementation of Success Factors (HRMS and PMS)

Role : Project Lead

Description : Integrated personal records of about 150 employees. Designed workflow approvals for Employee Central. Also implemented Time Off module for attendance management in Success Factors. Migrated from manual performance management system to Online version of PMS. Helped in designing KRA dictionary for each unique role and fed into the system with the help of implementation partners

C.K. Birla Group- Manufacturing Subsidiary (U.S $2 billion Conglomerate)

Senior Officer – Human Resources June’16 – January’18

Performed HR Business Partner role by handling Talent Acquisition, Talent Development, Talent Management & Engagement for entire Sales & Marketing team

Sourced candidates from Naukri, screening, shortlisting, negotiating & rolling out offers post inhouse reference check

Undertook Performance Management System for entire Organization & provided support to all Plant H.R.’s and imparted training to new joiners about system usage & assisting existing employees

Succeeded in ensuring maximum usage of the Implemented modules such as RCM, PMS, E.C. etc. (Success Factors) by educating/training HR team & employ moyees across various locations.

Identified gaps in modules, ensuring timely resolutions of these gaps by self-check & coordinating with consultants if needed

Ensured Closure on Full and Final settlements with TAT of 15 days for employee exits across all levels in the organization.

Operated Orient Cement’s Leave Management System – monthly reporting for Payroll inputs and point of contact for HO & Sales employees across all locations for system usage & SPOC for Plant H.R’s

Achievements:

Conducting employee engagement activities at HO. Organized Diwali, Dusshera, Yoga Day etc. activities

Effectively utilized the newly developed HRMS System

Project:

Title: Effectiveness of Success Factors

Role: Project Lead

Description : Analyzed implemented modules and interviewed Process owners to identify gaps and closing these gaps with help of implementation partners thereby increasing the usage of implemented modules. Conducted training in Head Office and Plant locations to create awareness on the implemented modules

Softbit Technologies Ltd, Delhi

Software Engineer – Information Technology Oct 2012– Mar 2014

Interacted directly with clients and handled customer grievances

Involved in Rolling-out strategy to target Engineering institutes

Black Box Testing, Software demonstrations

CERTIFICATION

HR Analytics – University of Pennsylvania (Online certification via Coursera)

EXTRA-CURRICULAR ACHIEVEMENTS

Organizing events and annual fest by being an active member of HR Club at XIME

Received 2nd Prize, Crossfire, inter-college debate competition with 10+ participating teams, XIME Banglore 2015

ADDITIONAL INFORMATION

Volunteer, National Association of Street Vendors of India, India (NGO) : Helped Steet Vendors to improve customer service

Interests include: Sports (Badminton)

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