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Maintain employee files, handle employment verification, review applications and set up tests and interviews for prospective employees. Create an employee database and file maintenance system for successful audits.

Recommend and support training and development programs Participate in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment. Key Results:

Improved service quality through the preparation of internal quality performance indicators and departmental standard operating procedures which led to an increase in customer satisfaction by 20%. Formulation of organizational disciplinary procedures and processes which contributed to a general improvement in employees' conduct. Completed project (Corporate gifts) within time and budget limits. Trained members of the management team on interviewing techniques and best practices, conducting workshops and coaching sessions that contributed to sound hiring decisions.

Devised creative and cost-effective incentive, and morale- boosting programs that increased employee satisfaction and productivity.

IDARESIT MERCEDES AYENI

HUMAN RESOURCE PROFESSIONAL

+234**********

ac9xss@r.postjobfree.com

Lagos, Nigeria

CONTACT

CORE SKILLS / ATTRIBUTES

Ability to align human resources with business goals and strategy

Analyzing and applying strategies to enhance employee engagement

Ability to exercise discretion and showcase professional judgement against bias

Effective communication and interpersonal skills

Knowledge of Microsoft Package tool

Proficient in employee rating and profiling through KPIs EXPERIENCE

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Supported, coached, developed and motivated team members, and peers, to build morale and ensure excellent discipline and grooming standards.

Displayed excellent motivational leadership, delegated and mentored in-order to facilitate customer satisfaction.

HR Metrics and Analytics

Certification Edge June 2019

Professional in Human Resources International (PHRi) April, 2019

Certified International Professional Manager

(CIPM-UK) Oct.2018

Professional Postgraduate Qualifying Diploma In Management Consultancy practice and Organizational transformation Oct.2018

Associate Member

International Professional Managers Association UK. (IPMA-UK) Oct.2018

Diploma in Modern Human resource Management

(Alison Mooc) Aug.2018

Introduction to Conflict Management and Negotiation

(Alison Mooc) Aug.2018

Human Resource Management

(Piston and Fusion) 2017

PROFESSIONAL DEVELOPMENT &

AFFILIATION

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CAREER STATEMENT

Idaresit is a PHRi certified human resource generalist with over six years administrative experience. She has thorough understanding of internal and external communications protocol. Versed in analyzing information gotten from human resources documents for strategic workforce planning and talent management to ensure employee retention. Seeking an opportunity to leverage her technical expertise to grow her career while helping the organization achieve it's set goals. PERSONAL ACHIEVEMENTS

Successfully led seminars on the following topics:

- Employee Retention Strategies .

- The Role of Human Resource Management in Sexual

Harassment at the Workplace.

Liaison Officer (Volunteer) The Consent Workshop

( An NGO aimed at deconstructing rape culture through consent education, breaking the silence of sexual abuse and fostering a positive sex culture among youths).

Contact this candidate