Moderator, customer service

Name: Ahmed Ibrahim El-Sayed

Phone Number: 012********

Address: * ******* **** / ******** ** – Building 1 / Egypt

E-Mail: ******************@*****.***

Personal statement

A hard-working, knowledgeable and target-oriented. Builds and maintains a loyal client base through strong relationship-building skills, and excels at devising strategies for increased sales. Strong organisational and time management, ability skilled in planning. Driven to succeed, a valuable addition to a forward-thinking company with strong opportunities for progression.

Key Skills

80 words per minute typing.

Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint.

Excellent communication skills, both written and verbal.

Fully qualified first-aider.

Quick Learning and Always Willing to Gain New Experiences.

Work Efficiently in A Team.

Employment History

Moderation at Vigor Studio Company

(December2017 – January 2019)

Order Maker at Great Skirt Company

(July 2017 – December2017)

Achievements and responsibilities:

Presenting a professional and friendly first impression of the firm to all visitors and clients.

Managing incoming phone calls and mail

Organising stationery orders and liaising with suppliers to meet business requests

Replenishing and restocking the bar, always ensuring high level of stock management efficiency

Ushering at B-Link Company

(November 2016 – March 7)

Ushering at Bench Mark Company

(May 2017 – July 2017)

Customer Service Agent at Life Makers Organization

(April 2012 – August 2015)

Achievements and responsibilities:

Maintaining and organising the company filing system

Answering incoming calls

Typing all necessary documents and correspondence as required

Printing any supplementary notes as required

Running professional errands

Trained Data Base at Ghabbour Auto

(October 2015 – January 2016)

Education

Graduated from 6 October High school

(September 2008 – June 2010)

Facility of Commerce at Cairo University

(September 2010 – Present)

Hobbies & Interests

I am involved in a local amateur dramatics society, where I volunteer. I have been involved with this society for 1 year and very much enjoy being part of the team. More recently, one of my favourite hobby is watching and playing Football..

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