Sriharsha Kota

Lead – Quality Assurance

Email: ac9xnk@r.postjobfree.com

Mobile : +91-814*******

Professional Synopsis

Growth minded professional with 10+years of intensive experience in IT/ITES with expertise on Agile Test Automation as well Manual Testing in domains like Banking, Telecom & Travel. Experience includes roles like Lead Quality Analyst and Scrum Master with responsibilities including coaching teams. Experienced in tools like CA Clarity PPM, and BPM tools such as PEGA. Working experience in Test automation tools namely, QTP/UFT and Selenium for test management with tools like JIRA/ALM. Sound understanding of different SDLC & STLC life cycles. Working day-to-day with agile development teams and collecting testing metrics, both automation and manual. Experience in working on distributed agile teams. Few traits such as, Adaptable, Detail Oriented, Multi-Tasker, Strategic, Expressive Presenter, Organized, Consistent, Focused & Versatile. On-site working experience at client location in Melbourne, Australia.

Technical:

Working knowledge in Scrum, Kanban, XP, Lean, Iterative & Incremental models, continuous improvement practices with understanding of scaling models like SAFe, and pure Kanban.

Teach, facilitate, collaborate & mentor our development teams and organization

Experience in Agile testing methodologies Scrum, XP, & Kanban.

Experience in using Agile testing frameworks like Serenity-Cucumber with Selenium, and implementing quality management practices.

Experience in BPT Framework for QTP/UFT.

Decent experience in using DevOps toolchain such as Bamboo, Bit bucket, Stash, Source Tree.

Experience in writing SQL queries for performing database validations and back-end verifications.

Domain:

Extensive knowledge of financial systems, core and retail banking processes, Payments and mortgage products.

Knowledge-work management, Stakeholder management.

Experience in Test Planning, monitoring, control of the testing activities, Script Reviews and tasks assignment.

Experience in analyzing and reviewing SRS, FRS and other Technical design documents and converting them into Agile User Stories.

Responsibilities include working with PO in understanding requirements and providing testing solutions.

Leadership and Communication:

Proactive, Flexible and versatile to adapt to any work environment and influence change.

Good communication skills and ability to connect with diverse teams on diverse issues

Projects Tracking, Reporting, Delegating, Scheduling, monitoring, Planning & Execution.

Strong in communication, interpersonal, learning and organizing skills matched with the ability to manage the stress, time and people effectively.

Mentoring and training on domain knowledge, testing processes, &Automation Testing concepts etc.

Ability to Work & Finish tasks even in congested time without impacting Quality.

Technical Competency:

Scripting Languages

HTML, VB Script, Gel Script, Java

RDBMS

Oracle, MS SQL Server Engine

Testing Tools

HP-QTP/UFT,IBM RFT, Selenium, Eclipse

Management Tools

CA Clarity PPM, BMC Remedy, HPQC/ALM.

Frameworks & CI/CD tools

Serenity-Cucumber, Bamboo, Git, Confluence, JIRA,

Mainframe\Backend

AS400, IBM OnDemand

BPM Tool

PEGA PRPC, Pega CPM Framework

Professional Certifications:

SAFe®Product Owner / Product Manager (SAFe® POPM) Certified from Scaled Agile Academy.

Certified Scrum Master (CSM) from Scrum Alliance.

PEGA Systems, "Certified PEGA Business Architect" CPBA.

BCS - ISTQB Certified.

Awards & Other Achievements

Received “Certificate of Excellence” Award twice from Executive Management.

Received STAR award for the commendable work in various projects.

Received BT (Best Tester) award for contribution towards the success of projects.

Received Best QA for captivating the project towards victorious completion in less time than projected.

LEAN SIX Sigma Certified (Tech Mahindra).

Banking 201 Certified (Tech Mahindra).

Courses Attended

Certified Scrum Master (CSM) from Scrum Alliance

Product Owner / Product Manager (SAFe® POPM) course

PMI Agile Certified Practitioner (PMI-ACP)®course

Kanban course

Blockchain Course and Certification from GBPA

Professional Work Experience Summary:

Currently associated with Delta Technologies as Lead- QA from Jan’19

Worked as Quality Assurance Lead for Incessant Technologies from Jan'16 till Jan’19.

Worked as Senior Test Engineer for Tech Mahindra from Jan’14 to Jan'16.

Worked as Senior Systems Engineer for Infosys Ltd from July’08 till Jan’14.

Core Competencies (Overall):

Requirement Analysis and Design

Process Improvement

Product Testing

Core and Retail banking domain

Testing & Development skills

Team Building skills

Leadership & Mentoring skills

Onsite–Offshore Model Setup

Quality Control skills

Pega CPM Framework

Serenity-Cucumber BDD

Selenium

HP QTP/UFT

CI/CD Bamboo

Agile Project Management

Project Experience: APT Travel Group

Organization

Delta Technologies and Management Services

Project

APT/Travel Marvel/Botanica/Travel Bug/Promotion & Combinability/CSI

Client

APT Travel Group

Tools

Selenium, Cucumber BDD, Maven, SOAP UI, Postman, API, JIRA, GIT, Bitbucket, Sitecore, Confluence, Mobile Testing

Role

Lead QA - Scrum Master

Duration

Jan’19 to Till Date

Location

Hyderabad

Project Description

The APT Travel Group has a long and proud history. From humble beginnings that date back to 1927, the APT Travel Group today 90 years on is a global business with an extensive portfolio of touring and cruising brands.

APT Travel Group Brands: APT-Luxury Travel, Travel Marvel – Travel More, Captains Choice, Botanica, Travel Bug. Where each brand has a unique theme multiple tours and much more.

Responsibilities:

Facilitated all agile ceremonies for complete Scrum teams.

Engage with the development teams to provide coaching on agile/technical practices and events/techniques required by the teams in an agile product development organization.

Work closely with Product owner in backlog management and continuous delivery of features.

Helps the Product Owner and product partners understand and practice agility by leveraging empirical data and iterative delivery.

Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

Tracked and managed product backlog, burn down metrics, velocity, and task breakdown.

One-on-one mentoring and coaching team members

Facilitation of inter-team communication across many agile projects within an organization

Presenting an aggregate view of testing to the high-level management

Personal support, mentoring, and professional development for testers

Being an escalation point for testers

Collaborating with onsite on requirements and working closely with PO’s during Backlog refinement meetings.

Facilitating retrospective meetings with focus on continuous improvement through action items and implementation of those action items.

Automation efforts for continuous delivery pipeline

Coach teams and managers to reflect on waterfall culture/traits transforming towards true Agile way of thinking

Able to understand the client Test/Quality Engineering requirements and advise the test strategy, test approach, and test solution design. Responsible to plan and execute a complex end to end test integration project. Get client agreements and negotiate with stakeholders to achieve project outcome. Direct the team and engage with client to achieve desired business outcome.

Hands-on preparation of teams in user story writing for Release planning.

Prepared Reusable functions, which improve the robustness, re-usability, and maintainability of their test scripts

Reviewed product requirements, functional and design specifications to determine and prepare automated TC’s

Addressed problems through risk management and contingency planning.

Provided a practical approach to complex product testing, specifically in the areas of the Agile test automation of cases for the purposes of regression testing.

Ability to build, implement and direct quality assurance principles and maintain the quality of delivery.

Project Experience: ANZ Bank

Organization

Incessant Technologies Pvt Ltd

Project

CFMS

Client

ANZ Bank

Tools

PEGA 7.3, JIRA, PEGA PRPC, Pega CPM Framework, Selenium, Cucumber BDD, AWS, Bamboo, Maven

Role

QA Lead/Scrum Master

Duration

July’17 to Dec’18

Location

Melbourne, Australia & Hyderabad

Project Description

Issue and Complaints Management System (ICM) is ANZ Banks Feedback /Complaints Management centre. Most of the day to day activities of Issue and complaints Management system is to address the complaints of Customer who can be ANZ or Non ANZ Feedback/Complaints.

ANZ defines a Complaint as “An Expression of dissatisfaction made to ANZ, related to its Products or Services, or the complaints handling process itself, where a response or resolution is explicitly or implicitly expected. Pega Customer Feedback Management System (CFMS) is the replacement for existing ICM application. A better product with many more features and facilities are provided.

Responsibilities:

Facilitated Agile ceremonies for complete Scrum teams.

Responsible for continuous improvement of the team.

Plans and directs schedules as well as project budgets

Engage with the development teams to provide coaching on agile/technical practices and events/techniques required by the teams in an agile product development organization.

Work closely with Product owner in backlog management and continuous delivery of features.

Helps the Product Owner and product partners understand and practice agility by leveraging empirical data and iterative delivery.

Collaborating with onsite on requirements and working closely with PO’s during Backlog refinement meetings.

Facilitating retrospective meetings with focus on continuous improvement through action items and implementation of action items.

Experience in studying business/technical processes and building solutions using automation platforms

Story wiring, sizing, splitting stories, identifying and setting metrics for continuous improvement.

Fostering team’s ability to leverage collaboration and impediment removal.

Guiding team towards a culture of full transparency driving transparency of information, progress, and transformation.

Protect team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

Maintains and makes necessary changes to framework and Test Scripts as per the project requirements. Directs the team and engages with client to achieve desired business outcome in the test technical area

Achieved high levels of test and code coverage for smoother delivery/deployment.

Influencing change for relentless improvement and growth mindset of individual and team.

Managed project scope to ensure delivery was compliant to scope commitment.

Tracked and managed product backlog, burn down metrics, velocity, and task breakdown.

One-on-one mentoring and coaching team members

Project Experience: PROS, Trade Feed, Dual Contracts

Organization

Incessant Technologies Pvt Ltd

Project

PROS, Trade Feed, Dual Contracts

Client

Macquarie US

Tools

PEGA 7.1, JIRA, PEGA PRPC

Role

QA Lead & Scrum Master

Duration

Feb'16 to June’17

Project Description

Macquarie Investment Management is the asset management wing of Macquarie Bank Limited. Headquartered in Philadelphia, they have around $US370 Billion assets under management. The company manages some 40 mutual funds incorporating value, core, and growth equity; fixed income; and international strategies. Other products for retail investors include managed accounts, retirement plans, and insurance products.

Responsibilities:

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

Work closely with Product owner in backlog management and continuous delivery of features.

Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

Managed project scope to ensure delivery was compliant to scope commitment.

Establishing metrics and tracking & reporting agile project progress to management

Design task boards as information radiators for effective visualization.

Encouraging high levels of collaboration during spring execution

One-on-one mentoring and coaching team members

Tracked and managed product backlog, burn-down metrics, velocity, and task break-down.

Addressed problems through risk management and contingency planning.

Designed automation, tracking and analyzing business intelligence / analytics, enabling key / critical business decisions, i.e., secure transactions on cloud platform, on real-time basis.

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Work closely with project owner in backlog management and continuous delivery of features.

Prepared the test scripts depending upon the user stories and followed Test Driven Development Approach.

Organization

Tech Mahindra Ltd

Project

International Banking Platform Test Automation

Client

Scotia Bank

Testing Tools

HP QC (ALM), QTP/UFT, AS400 & IBM OnDemand

Role

Sr. QA Analyst

Duration

Jan’14 to Jan'16

Project Description

IBP (International Business Platform) is one of the strongest vertical in Bank of Nova Scotia. IBP comprises of Core Banking and Virtual too. Scotia is into many wealth management cadres:

Scotia bank master card, Mortgages, Scotia plan loans, Term deposits, &Scotiabank Advantage etc.

Responsibilities:

Responsible for identifying the scope of testing required for releases based on the BRD.

Implemented BPT Frame work such as Application Area, Object Repositories

Primary contact point between Client QAT Core team and offshore.

Prepared Automation Estimation plan based on functionality and complexity of application.

Responsible for Development of Functional & Regression packages for various applications (CIF-FATCA, Retail, TD, Process Manager, IVRs Reports, Forex, Over Drafts, Loans, IAP Non-Credit).

Responsible for test execution and as project winds down, to write summary reports on status for Management.

Responsible for creating UAT test strategy and test cycle estimation.

Responsible for creating automation test strategy Developed automation scripts using QTP/UFT automation tool.

Prepared the Business components using QTP and VBScript

Handled the Dynamic Objects using Regular Expressions.

Prepared Generic Functions, Reusable Actions, Library files and Automation Test suit for the application.

Executed Automation scripts in Spanish & English using ALM.

Organization

Infosys Ltd

Project

Unilever – Marlin Application Support

Client

Hindustan Unilever Limited[Unilever]

Role

Clarity Consultant

Environment, Tools

CA Clarity PPM, BMC Remedy, Citrix, XOG/GEL Scripting, CAPA

Duration

Jan’13 to Jan’14

Description:

Marlin is the customized version of CA CLARITY PPM which is used by the customers all over the globe (Asia-Africa, Russia/Europe/Americas) for effectively managing their proposals/projects with Unilever Ltd.

Responsibilities:

Effective Communication with the end users (as part of L2-L3 Support) and to understand the issues or concerns and address them to the best of their satisfaction (Incident Acknowledgement/Resolution, User Education).

Modules: Project & Portfolio Management, Resource Management & Financial Management

Troubleshoot and resolves production incidents through effective root cause analysis with solution identification, manage incidents to closure.

Data Migration and Forecast Upload from legacy systems into clarity using XOG scripts

Meeting with business team to gather future release/enhancement(s) requirements, meeting with source/downstream systems on their system upgrades, Identify and manage risk to the application.

Provided 2nd level users support, locally and remote, utilizing the help desk software tool.

Availability, Monitoring and First Response, On-call Production Support

Performing the Service Desk function for assigned applications, acting as the Single Point of Contact to the business users and for following the incident and problem management processes.

Provide strategic insight and direction into developing innovative solutions for our clients as well as technically contributing to projects on all levels.

Project

Telstra – NextG Dibbler

Client

Telstra

Testing Tools

HP QC (ALM), QTP

Role

Senior Systems Engineer

Duration

Jun’2011 to Dec'2012

Project Description:

NextG Dibbler is telecom domain under Telstra account. NextG Dibbler is a solution to Telstra and the solution includes:

Making dibbler consistent with the underlying Data hierarchy.

Building configuration management system for LTE network.

Configuration management system capable of working with multiple OSS and multiple vendors.

Responsibilities:

Review and Analysis of Requirements

Developing System Test cases and MTP’s for various sprints.

Mentoring team members on product, application features functionality and domain.

Uploading of Test cases & Requirements to QC & Execution of Test cases which are approved from client.

Creating the scripts in QTP and executing the same during Regression phase of testing.

Defect tracking and closure & generating various reports from QC.

Communicating with Dev teams, Onsite team, & Module Leads.

Providing inputs to dev team &On-Site team for fixing the defects.

Part of various phases of testing Functional, System, SIT, Regression, UAT & Production.

Project

Finacle - Direct Banking, Trade Finance, Mutual Funds

Client

Infosys

Technologies

Web Based Application

Role

Test Engineer

Duration

Apr ’10 – May ‘11

Responsibilities:

Understanding the requirements

Developing SIT plans & Test cases.

Executing the Test cases during Regression phase using RFT.

Defect tracking and closure.

Consolidating the issues and getting the resolution done from the Development team.

Project

Hardware Testing

Client

Infosys

Role

Test Engineer

Tools

Orcad & Pads Layout

Duration

Oct ’08 – Mar'10

Project Description:

Hardware testing includes testing of mother boards, Nortel Switches and many more. Being part of this team, we deal with designing of Printed Circuit Boards (PCB), on Orcad and Pads Layout. During this tenure dealt with Health devices which works on Bluetooth technology, Automated BP checking devices, and Nortel Switches.

Responsibilities:

To check the working condition of the boards physically which includes soldering.

Compare the design with actual placement of components.

Procurement of Components which are used for R & D purposes.

Designing of PCB's using Orcad and Pads Layout.

Academic Profile:

PG from Suprabath PG College with 71% in MBA with Information Technology as specialization.

Graduated from Osmania University with 72% in Bachelors of Sciences in Computer Science.

Personal Details:

Marital Status : Married

Declaration

I declare that, to the best of my knowledge, all the information provided is true.

Date: (SriHarsha K)

Place:

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