Management Assistant

R Sreenivasulu

Mobile: 998******* \ 821-***-**** ~ E-Mail: ********@*****.***

MANAGERIAL ASSIGNMENTS

IT Asset Management ~ IT Operations Management ~ IT Managed Services

PROFESSIONAL PROFILE

Experience Profile

Over 17 years of experience as an Information Technology professional committed to maintaining cutting edge technical skills and up-to-date industry knowledge, with a solid background in IT Hardware Asset Management. Excels at monitoring Hardware lifecycles, mitigating security and data risks, directing a wide range of hardware asset management initiatives.

Core Competencies Evolved

Abilities in harmoniously managing day to day tasks with a talent for Information Technology involving Techno-Commercial Functions, Procurement, Vendor Management, IT Asset Management, Documentation & Client Relationship Management in line with industry best practices.

CERTIFICATIONS

IT HAM PRO Certification

ITIL® Foundation in IT Service Management Certification

PMP Certification

Supply Chain Management Certification

Six Sigma Green Belt Certification

Lean six sigma yellow Belt Certification

MS windows, MS Office, FoxPro & Accounting Package

Notable Career Highlights

Holds the distinction of managing multiple tasks with superior record of executing critical projects on time and within budgets.

Possess excellent analytical skills that have been put to good use while evaluating project feasibility, planning etc. across assignments.

Coordinating projects for the set up facilities with accountability for strategic utilization & deployment of available resources to achieve organizational objectives.

Distinction of effectively steering Procurement with accomplishments spanning reduction in Material Costs; enhancing Vendor Performance.

Demonstrated abilities in addressing operational issues, resolving performance bottlenecks and achieving desired objectives.

Actively involving in training the team to enhance the Team operational metrics and reduce the client escalations.

Proactively manages IT inventory scans and auditing reports to provide assurance of program effectiveness and reports hardware metrics to management.

An Out-of-the Box thinker with sound product knowledge and thorough understanding of Product dynamics.

Received best performer awards in multiple quarters.

The Focus

Capable of translating Techno-Commercial functional experience for

ITAM & IT Supply Chain initiatives involving implementation of Project,

Logistics, Inventory Management, Cost Reduction & Quality Initiatives.

A globally focussed, learned and aware professional who now wishes to

apply the above qualifications and work experience with MNC's &

Renowned Indian IT Corporates.

PROFESSIONAL CAREER HIGHLIGHTS

Cognizant Technology Solutions since Dec’10 to March’19

Sr. Systems Engineer – IT Hardware Asset Life cycle Management

Roles and Responsibilities:

IT Asset Operations Management

End to End IT Assets allocations for Projects.

Vendor AMC Management.

Managing and accounting for over 50,000 assets.

Vendor co-ordination for procurement (P.O/AMC/Service Contracts, Bill).

Co-ordination with Facility Management team for End to End IT Asset Management.

Actively focusing on the Pending tickets and reducing the escalations.

Focusing on Operation and project related escalations & Incident management

Handling the Insurance related process for the damaged and lost assets.

Providing the asset clearance for the relocated (International and domestic) and resigned associates

Data recovery Management.

Managing procurement

Deployments

Monitoring

Client relationship Management

IT Stores Management

Involvement in internal / External audits for the corporation to ensure compliance

E-waste management, Asset disposal

STPI \ SEZ co-ordination for Logistics compliances (Approval / Gate pass / material Movement etc.

GTL Limited since Mar’09 to Aug’10

Logistics Assistant - Telecommunications

Handling Tower Material Dispatches, like Electrical, Earthling & Steel and various Projects.

Transport follow ups & Coordinating with site Engineers, Project Managers & Head Office.

Ensure Proper Filing and preservation of documents relating to Inward, Outward.

Maintain a monthly statement for management review for transfer of materials to different sites for the material issued to them.

Verify and authorize Invoices, Delivery Challan and other Gate Passes

Responsible for receiving and sending materials which may include loading/unloading, trucks, verifying and acknowledging delivery orders, preparation of delivery orders and other essential paperwork’s.

Negotiating & arranging Quality transporters as per our requirement. Arranging loading & unloading agencies at effective prices. Time bound activity for loading and unloading of materials.

Follow up with Vendors for timely delivery of materials

Managing Transporters for timely placement of vehicle.

Ensuring everyday stock, managing all delivery on time.

Receiving of goods through various transports.

Making arrangement for dispatch of Material as per Order Given.

Keeping track on shortages & Damages.

Preparing Monthly stock report

Vendor coordination, spare follow-ups from Vendor, Vendor Payment follow-ups from Accounts

Negotiating the pricing from vendor

Spare parts forecasting, planning and procurement.

Maintaining location wise stock at stores and re-order during safety

Stock level, identifying slow moving and new vendor development

Equant Technology Services (India) Pvt. Ltd (Orange) since Nov’07 to Mar’09

IT- Consultant

IT logistics of Equant Movement of stock & keeping track of equipment

Handling entire IN / OUT transaction of IT.

Stock Maintenance of Nortel Networks & Alcatel Products, Like Nortel Passport, Phones, IP Phones, Chassis, & Nortel PABX Spares etc.

Supervising the unloading of packages received from the customers and vendors. Checking physical condition of packages received and reporting details of damage or missing parts to courier and RMA. Ensuring that proper paperwork is received from the customer or vendor for each unit and advising RMA of any discrepancies. Checking serial numbers and part numbers of units. Warehousing of RMA Spares and Buffer Stock. Physical tracking of units received from customer or vendor until handed over to the Repair Centre, and receipt from the Repair Centre to Buffer Stock or shipment to customer or vendor.

Minimizing material movements / packing / repacking and reducing material handling costs. Maintaining adequate stock of packing materials, Warehousing of RMA Buffer Stock. Planning dispatches keeping in view practicalities and any urgent requirements. Supervising the packing of the repaired items. Ensuring equipment is handed over to courier as required.

Data craft India Ltd since July’06 to Nov’06

Logistics Assistant - IT

Handling DOA \ RMA Replacement from Cisco Systems

Faulty modems dispatching to MRO TEK &Atria Technologies to get the Replacement

Day to day dispatches Faulty and replacement hardware’s to HO and South Locations

Store & Stock maintenance of Cisco products & Modems related etc.

GTL Ltd since Nov’2000 to July’06

Logistics Assistant - Telecom

Stock maintenance of Nortel meridian PABX cards and digital phones, Nortel Passports. Preparing monthly stock statement, Indenting the spares and following

Maintaining location wise stock at stores and re-order during safety

stock level, identifying slow moving and Planning and following for dispatches

Maintenance of Store Register, Incoming and Outgoing delivery day to day, preparation of daily, weekly & Monthly Reports, follow up with Vendors & HO for timely material delivery and etc.

ACI Computers (India) Ltd since Aug’97 to Nov’2000

Stores In charge

Handling warranty Replacement of Seagate Hard disk drives and Microsoft Products.

Stores Management and Inventory control.

Follow up with ACI Singapore for warranty material Replaced.

Handling Service Calls & Escalations

EDUCATION& CREDENTIALS

B.A from Ambedkar University in 2009.

Computer Proficiency:

MS windows, MS Office and Internet.

Tools Using: BMC Remedy, Ariba, Catalyst, CMDB and Store Management portal.

PERSONAL VITAE

Name : R. Sreenivasulu

Date of Birth : 17thFebruary, 1973

Address : No:45, Papanna Garden, Bore Bank Road, Benson Town,Bangalore-46

Languages Known : English, Hindi, Telugu, Kannada, Tamil.

Date:

Place: Bangalore

R. Sreenivasulu.

SUMMARY OF SKILLS

AREAS OF EXPERTISE

IT Skills

IT Asset Management

- Hardware Asset Planning

- OPEX & CAPEX Management

- Stock & Store Management

- Managing IT Asset/ Master Updating - Asset Movement Tracker

- Managing Stock Register &

- Spare Asset Tracker

- Asset Management Reports

- Asset register reports

- Asset inventory reports

- Asset Allocations

- Installation/ Movement/ Addition/

Changes/ Deletion ( IMACD )

- Asset movement Branch to Branch

- Security Risk Reduction& Mitigations

- Warranty & AMC Renewals

- Budgeting & MIS reporting

- Documentation

- IT Inventory Scanning

- Standard Operating Procedure

-Knowledge in E-waste Asset Disposal

IT Supply Chain

- Procurement Management

- Vendor Management

- Lease & Rental Management

- AMC renewal for assets

- Vendor meeting MOM

- IT Purchase & Invoice updating

- Cost Reductions

- Warehouse Management

- Techno-Commercial Functions

- STPI/SEZ Approval & compliances

IT Helpdesk

- Managing Ticket Process

- Incident/Service Request/SLA - Process Enhancement

- Service Management

- Escalations Management

MANAGEMENT SKILLS

- Strong Interpersonal skills

- Strong Influencing Skills

- Achievement oriented

- Team Builder

- CRM

- Stakeholders management

- Target-Driven

- Demand Management

- Business continuity plan (BCP)

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