Agile and Waterfall project manager with complex business application experience in large enterprise environments, recognized for building exceptional teams focused on individual talent, creative brainstorming and an analytics approach to problem solving. Motivated to delivering value and measurable results to all key stakeholders of a project. Versed in Project, Program, and Portfolio level presenting, monitoring and reporting to internal Governance, Risk and/or Finance Executive Boards. Directly participated in Risk Management Solutions (RMS) and Enterprise Resource Planning (ERP) and automation while planning and staffing major CAPEX funded projects.
Senior Project Manager – 7MD Device Rollout; Product Support and Logistics
Senior Project Manager as part of a $70M initiative to streamline POS and Inventory Management systems under a single, proprietary, Android based hardware device, called “7MD”. Liaison between 3rd Party Support Team (NEC), 3rd Party hardware provider/manufacturer (BBPOS) and 7-11 management. Scheduled the Dev Deployment, Test Deployment and Production Launch deployments. Designed hardware regression testing procedures for the new device. Participated in daily scrums and weekly progress meeting with C-level management on project progress, risks, and schedule deviations. Responsibilities included scheduling critical software and database release management to coincide with hardware first-use, designing (but not coding for) dashboards that collected analytics from devices, AWS S3 environment secure sync protocols, Service Now help desk ticketing specific to the 7MD product
BRINKS HOME SECURITY, Inc
Program Manager, IT Infrastructure, October 2018-February 2019
Program manager directly supporting evolving Network and Telephony teams for managing resources, schedules and costs associated with major network infrastructure and security infrastructure upgrades and hardening. Engage vendors, provide updates and PMI best-practice advice to IT Infrastructure management and staff to better plan, execute, deploy and release projects. Managed all projects in a Jira environment, under a Kanban model of agile project management practices. Retail financial - SOX and PCI compliance.
●Aspect v18.1 On-Prem Software Deployment– coordinated with Systems, Networking, DBA and internal customer leadership to provide a virtualized environment, including a virtual SQL 2016 database, for a new build of Aspect POS and Call Center management software for the business.
●Palo Alto Networks Architecture consultation – hosted and documented PAN SME’s to evaluate existing network performance, and provide a directed, phased, goal-driven roadmap to decrease possible security vulnerabilities and increase network traffic speeds.
●WP Cisco Switch Migration – Program manager for the design, installation, configuration, deployment and cutover of existing, outdated, end-of-service equipment, to updated Cisco 3850 and 9504 switches at the main campus of BHS, and the main datacenter for the Company.
TEXAS INSTRUMENTS, Richardson, TX
Senior IT Project Manager/Program Manager, June 2017-October 2018
Portfolio Management – Monitoring and reporting of Active, Pipeline, Hold and New projects scheduled for TI Manufacturing in The Americas, Europe, Latin America, and Asia/Japan. Hosted and managed weekly update meetings with international PMO partners, encompassing TI MFG operations and Sub-consultant operations representing multiple millions of dollars in capital investment. Managed weekly program management reviews for a TI business vertical, encompassing 150+ projects at any given time.
Program Management – Provided iterative PMO best practices, including developing a new Charter Template, new Weekly “Quad Slide” formatting, developed and hosted learning sessions on best practices for Project Charter, Communications and Scheduling for technical (non-PM) staff at TI.
Project Management – Managed multiple projects across IT disciplines (HW, SW Security, and Networking), deploying PMI best practices retooled for the TI PMO environment. A brief list of completed projects includes:
●NIS Hardening – enterprise deployment of security patch to 10,000+ mainframe environments, worldwide, to enhance password security. Rea leveraged Kerberos authentication for legacy or questionably secure environments.
●RFAB DC Migration – moved an IT environment from a centrally managed Data Center, off physical servers, into a Virtualized (VM), locally managed Data Center, including associated databases. Migrations included Oracle DBs, SQL DBs, Data mining engines using Hadoop and SQL scripts, and tool-dependent control applications.
●Migrate CR Switches to new DC Cores – physical removal of core network switches. Relocating, reconfiguring, and rerouting of existing environments to new cores.
●Signiant Mobilize Infrastructure – deployment of secure data compression and transport software to development environments to transmit test scripts and receive test output data to a central management hub. All physical environments are virtualized (VM).
●SFAB Converged Infrastructure Hardware Deployment – vendor driven hardware construction, delivery, configuration, and incorporation of compute and storage appliances to accommodate future VM and filer storage, to reduce sever hardware overhead and virtualize compute space.
SABRE, Southlake, TX
Principal IT PROJECT MANAGER, April 2017 – June 2017
ATLAS Program - companywide stability initiative. PM for implementing OS Currency refresh and DB Currency refresh program for 4000+ servers across multiple application environments. Retail financial data - SOX and PCI compliance.
●Implemented project with over 30 application system owners across 54 critical application platforms.
●Airline reservation POS systems, crew-scheduling, hotel reservation, travel tracking and ticket sales software families.
●Collaborated strategic and tactical management concluding successful implementation of the $14M program.
●RHEL 5.x refresh to RHEL 6.9 in a 3rd party managed data center environment, with a mix of in-place and out-of-place migrations.
●Oracle 11(x) to Oracle 12(C) in primarily out of place migrations.
●Coordinating with compliance, governance, Storage Upgrade, and DB Hardening initiatives within the program.
●Documented best practices, lessons learned, and updated knowledge base documentation to facilitate future patch-management and upgrade maintenance operations.
VIZIENT, IRVING, TX
IT PROJECT MANAGER, July 2016 – October 2016
Team lead for a companywide critical Data Migration - upgraded an Oracle Exadata X2 network appliance to a more robust Exadata X6 appliance to accommodate company-wide program goals. Managed SDLC and Agile teams across both hardware and software environments, including 3rd party SME’s and managed Network service providers. Business to Business financial data - SOX and PCI compliance.
●Implemented project with over 25 business stakeholders and 3rd Party Vendors within a 4-month schedule
●Product Owner for 6 two-week sprints with over 25 external applications conducting $2M of daily transactions
●Collaborated strategic and tactical management concluding successful implementation of the $2.5M project
●Migrated Oracle based SaaS Cloud applications, Microsoft Azure routing applications and SAP databases, including PeopleSoft HCM, Oracle CRM, and Oracle SM, through new Exadata X6 appliance.
●Coordinated 3rd Party Vendors and internal network engineering teams to comply with Security requirements, including Access Control using AD and IP Authentication protocols, RHEL updates to pass STAT, Cisco Secure Scanner pass-fail requirements, and passing SQL diet and DB-Scan vulnerability assessments.
●Advised parallel teams on best practices and solution during a complete in-house laptop recycle and conversion program from Win 7 Enterprise to Win 10 Platforms, including Patch Management, removing non-compliant apps within Win10 bundle, driver signing, testing after install, and critical applications migration (MS and non-MS).
SAMSUNG, RICHARDSON, TX
IT PROJECT MANAGER, LEARNING & DEVELOPMENT GROUP, June 2015 – July 2016
Team lead for Project Plan, Project Charter, Scope Documentation, Risk Management Profiles, ROI analysis, vendor selection analysis, KPI Indicators for program to migrate existing Learning Management System (LMS)
●Server Architecture Planning and Design
●Drafted $5M Project Plan and overall scope, schedule and cost with internal and external stakeholders
●Specified new hardware layout to support LMS test and production environments as per user requirements
●Connected LMS Architecture to MS Azure Managed Cloud Storage environment and Amazon Web Services (AWS) interface to access design and testing content.
Samsung - IT PROJECT MANAGER – MOBILE APPLICATION DELIVERY
Product Owner for the development of a Java based mobile app to deploy SCORM content
●Maintained product backlog and schedule for a 3rd Party geo-located SCRUM team
●Managed existing environment upgrades to support app development requirements and UX experience.
●Implemented Java enabled mobile app for Android and iOS environment accelerating sales rep training by 25%
DuSABLE, CHICAGO, IL
SR. PROGRAM MANAGER, June 2002-June 2015
Collaborated with business analysts, leadership and other key stakeholders to build project plans, define scope of work, work schedule, resource allocation and estimated overall budget over 50 projects.
New Data Center Design & Construction
Cook County Government Agency, April 2013-June 2015
Lead solutions architect responsible for contract negotiations, project initiation, milestone submittals, and construction documentation for a new 10,000-square-foot secure Data Center in downtown Chicago
●Led the $85M government project consolidating 10-functional divisions
●Incorporated provisions for Federal Department of Homeland Security into project design
●Interfaced with CIOs of more than 30 suburbs to provide monthly KPI’s
●Installed firewalls (SIP & H.323 signaling protocols), proxy servers (in lieu of firewalls for some business units), and coordinating performance benchmarking with Cook County and Department of Homeland Security professionals.
●Managed and documented mandatory compliance requirements for satisfying file security and data recovery for Assessor’s Office, Sherriff’s Office, Court System, Clerk’s Office, States Attorney’s Office and Health and human Services.
●Migrated RHEL based internal Cloud Storage servers from remote location to Data Center, with mirrored disaster recovery site located in Cook County Suburban facilities through dedicated multi-mode fiber lines.
Data Center Expansion, University of Chicago, January 2010-April 2013
Oversaw contract negotiations, management of design engineering, document distribution, Quality and Risk Management for the expansion of the 6,000sf Tier I (UI Classification) data center on the main campus
●Coordinated design and permitting of Electrical, Fire Protection and IT cabling and hardware systems
●Managed documentation and provided updates scheduling and cost estimates
●Coordinated application and database migration and testing with Cook County network engineers and design team.
●Complying with U of C Security requirements for IP Authentication, AD Compliance, DB-Scans, etc.
●Coordinated Change Management Control procedures with stakeholders, project managers, contractors and consultants.
(Other project profiles, dating back to 1999, available upon request)
Northwestern University, Evanston, IL
Masters of Science – Project Management, 2004
Knox College, Galesburg, IL
Bachelor of Science in Biology & Microbiology, 1993
Continuous Integration/Delivery Selenium/Unit/Regression Testing
Adobe Creative Suite
Microsoft Office Suite
CA Agile Central/Rally
MS Project and EPS 2013/2016
Oracle Exadata X2 & X6
AutoCAD 2016/Revit 2016
Workday, Lawson, Primavera
Certification: Project Management Professional, Certificate # 1516212
Imagination Club – Tutoring and Mentoring service for learners from KG and up.
Candidate for Plano Independent School District Trustee (Place #2), May 2017.
Award Winning Drummer and Percussionist, 1989, 1993
Former Cancer Researcher; HIV Screening Automation protocols (FDA Phase II Testing).
Former Sommelier and Head Waiter
CITIZENSHIP: U.S. Born.