Customer Service Medical
Resume:
*********************@*****.***
CONTACT INFO
Bin Omran
DOHA, QATAR
ADDRESS
HR Admin/Secretary
(15 December 2015 up to Present)
Al Nawras Wedding Services
A leading Hospitality companies in the region by gaining reputation through innovation and the quality of royal services and facilities
Duties and Responsibilities
Organizing and maintaining personnel records
Update internal databases (e.g. record sick or maternity leave)
Prepare HR documents, like employment contracts and new hire guides
Arrange travel accommodations and process expense forms
keep an organisation running smoothly, taking care of the administrative and organisational tasks that make the organisation function
maintaining diaries and arranging appointments
implementing new procedures and administrative systems
acting as a receptionist and/or meeting and greeting clients
recruiting, training and supervising junior staff
Facilitate the delivery time of products from one destination to another
Arrange transportation, schedule staff, and orchestrate deliveries to meet client demand with little to no delay Rochelle Joy Cortez
Experienced professional with over
three years of office management
experience in a versatile office
settings. Extremely motivated team
player with ability to work
independently to achieve expected
goals, ready to adapt and learn quickly
to change. Able to juggle multiple
priorities and meet right deadlines
without compromising quality. Strong
planner and problem solver who
readily adapts to change.
ACADEMIC
Bachelor in Broadcast Communication
Polytechnic University of the
Philippines
Manila, Philippines
2010 – 2014
Secondary Level Education
Sta. Elena High School
Marikina City
Engineering Science Education
Program
Year attended: 2006-2010
Primary Level Education
Kalumpang Elementary School
Marikina City
Year Attended: 2000-2006
PROFESSIONAL HIGHLIGHTS
A team player, with commitment to customer service, who possesses a long track record of working in various administrative roles, coupled with good PC skills and the ability to communicate confidently at all levels. Strong phone, email and in-person communication skills. Has a high organized approached, plenty of initiative and a genuine desire to contribute to the ongoing success of the company. Has a reputation for delivering a high quality, personal service to both junior and senior work colleagues. I have a strong background in general administration along with experience of working with a customer focused company. WORK EXPERIENCES
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*********************@*****.***
CONTACT INFO
Bin Omran
DOHA, QATAR
ADDRESS
Telephone Operator
(September 2014 – September 2015
National Kidney and transplant Institute Hospital
Philippines
The Institute is a tertiary medical specialty center with a significant history relevant to the medical profession in the Philippines. It is the center for referral of kidney patients from various regional hospitals in the nation and is recognized as the lead agency in voluntary blood services. In its 33-year existence and operations, the Institute’s medical achievements and milestones are comparable to any specialty hospital in the world.
Duties and Responsibilities:
Keep records of calls placed and received, and of related toll charges.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
Observe signal lights on switchboards, and dial or press buttons to make connections
Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls
On the job training
DZRB 738 khz
Philippine Broadcasting System
August 2013 – September 2013
Light TV Ch.33
Zoe Broadcasting Network Inc.
November 2013 – January 2014
OTHER SKILLS
- Able to multi task and perform time
bound responsibilities in efficient
manner.
- Team player, honest and trustworthy
employee.
- Keen and eye for detail.
- Capable to work in a multi-cultural
environment.
- Willingness to learn and assists
others beyond job role.
- Reliability and honesty.
- Excellent analytical skills.
- Technical Oversight.
ORGANIZATIONAL SKILLS
MS Excel
MS Word
MS PowerPoint
BIRTHDAY: October 13,1993
NATIONALITY: Filipino
CIVIL STATUS: Single
GENDER: Female
VISA STATUS: Working w/ NOC
PERSONAL DATA
Contact this candidate