To seek a challenging position and responsibility, with an opportunity for growth and
career advancement as a successful achievement.
EDUCATIONAL BACKGROUND
COLLEGIATE:
Information Technology (Computer Associate) S.Y. 2010-2012 Systems Plus College Foundation
Angeles City, Philippines
QUALIFICATIONS
• Hardworking, Multi-tasking, Flexible, Computer Literate: Microsoft office, MS-Excel, MS Access, and Data Communication.
WORK EXPERIENCE
Little Rose General Trading
Al Ras, Deira, Dubai, UAE
Sales associate
November 2015 – October 2018
Duties & Responsibilities:
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Communicated effectively with co-workers and managers.
• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Answering queries from customers.
• Giving advice and guidance on product selection to customers.
• Responsible dealing with customer complaints.
• Keeping up to date with special promotions and putting up displays. NICOLLE E. PINEDA
Bin Mahmoud, Doha Qatar
Mobile No: +974-********
***************@*****.***
OBJECTIVES
Department Store, Nepo Mall
Angeles City, Philippines
Sales Assistant
May 2014 –March 2015
Duties & Responsibilities:
• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Answering queries from customers.
• Giving advice and guidance on product selection to customers.
• Dealing with customer refunds.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Receiving and storing the delivery of large amounts of stock.
• Keeping up to date with special promotions and putting up displays. Bureau of Internal Revenue
Balibago Angeles City, Philippines
Office Staff
May 2013 - March 2014
Duties & Responsibilities:
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Maintains customer confidence and protects operations by keeping information confidential. Prepares reports by collecting information.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies;
•
verifying receipt of supplies.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Compute, record, and proofread data and other information, such as records or reports. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Nanox Philippines, Incorporation
Clark field, Pampanga, Philippines
Production Operator
April 2012 to April 15, 2013
Duties & Responsibilities:
• Provide assistance to junior operators in their assigned responsibilities.
• Repair and clean the equipment when needed.
• Work under the guidance of Supervisor to perform and complete the assigned duties in timely manner.
• Evaluate equipment performance and recommend improvements.
• Identify and report unsafe operations to Supervisor immediately.
• Maintain the work area clean, safe and organized.
• Follow safety procedures and company policies for equipment operation.
• Ensure that equipment is maintained in good and safe working condition. ACHIEVEMENTS
Quality Attacher of the Week – February 2013 (Nanox Philippines, Incorporation) Quality Attacher of the Month – November 2012 (Nanox Philippines, Incorporation) PERSONAL PROFILE
Permanent Address: Purok 7, Gumamela Street, Planas, Porac, Pampanga, Philippines
Qatar Address: Bin Mahmoud,Doha Qatar
Birthdate: August 8, 1993
Age: 25 years’ old
Height: 5’6’’
Status: Single
Sex: Female
Citizenship: Filipino
Visa status: Family Visit Visa