Engineer Active Directory

KAMALJEET SINGH

Street no.*, G.T Road, Beas, District: Amritsar-143 201-Punjab (INDIA)

+91-842*******,+91-988******* ******************@*****.*** I aim to obtain the position of an Engineer in a respectable firm where I can fully utilize my talents, knowledge, expertise, proficiency and excellent communication and inter-personnel skills for the benefit of the firm.

PROFESSIONAL EXPERIENCE

Access InfoTech Pvt Ltd Ist June 2017 to Till Date Project Name E-Courts

Department Information Technology

Location Amritsar District Courts

Designation System Officer/Admin

Job Profile

As a System officer/Admin I have a responsibility to manage and guide the staff, to inspire enthusiasm and stimulate their interests.

Maintain proper co-ordination between all team members so that any miss communication will not affect the work.

Implementation and management of requirements under e-courts project

Managing the Services roll out under e-courts project.

Preparing reports regarding the installation of LAN/Switches/Power Points/Internet Points in the court Complexes.

Handling all the Interest and network related issue i.e. LAN, Lease Line, VPNoBB, Switches, Modem, Router, Server etc.

Updation of Official websites i.e ecourts.nic.in, districtcourt.nic.in & punjabjudiciary.gov.in on daily basis.

IT SUPPORT, Maintenance of Hardware and Software.

Monitoring complaints of computer hardware/software and Complaints To Vendors (For Hardware and Networking Products in case of faulty )

Troubleshooting Problems in Operating Systems (Both Ubuntu and Windows).

Daily Basis Backup of Software and Database, Upload Data Backup to remote servers.

Providing Regular Training To Court Staff regarding, Ubuntu, hardware etc

Implementation Of new updations as directed by Hon’ble High court.

Support at Video Conferencing to Judicial Officers & Handle Troubleshooting in case Fault Occurs.

Give regular instruction to technical assistants for any new updations to be implementing in the project.

HCL Services Ltd 2 nd Dec 2013 to 31 st May 2017

Project Name E-Courts

Department Information Technology

Location Amritsar District Courts

Designation System Officer

Job Profile

As a System officer/Admin I have a responsibility to manage and guide the staff, to inspire enthusiasm and stimulate their interests.

Maintain proper co-ordination between all team members so that any miss communication will not affect the work.

Implementation and management of requirements under e-courts project

Managing the Services roll out under e-courts project.

Preparing reports regarding the installation of LAN/Switches/Power Points/Internet Points in the court Complexes.

Handling all the Interest and network related issue i.e. LAN, Lease Line, VPNoBB, Switches, Modem, Router, Server etc.

Updation of Official websites i.e ecourts.nic.in, districtcourt.nic.in & punjabjudiciary.gov.in on daily basis.

IT SUPPORT, Maintenance of Hardware and Software.

Monitoring complaints of computer hardware/software and Complaints To Vendors (For Hardware and Networking Products in case of faulty )

Troubleshooting Problems in Operating Systems (Both Ubuntu and Windows).

Daily Basis Backup of Software and Database, Upload Data Backup to remote servers.

Providing Regular Training To Court Staff regarding, Ubuntu, hardware etc

Implementation Of new updations as directed by Hon’ble High court.

Support at Video Conferencing to Judicial Officers & Handle Troubleshooting in case Fault Occurs.

Give regular instruction to technical assistants for any new updations to be implementing in the project.

CMC LTD -A TATA Enterprise 2nd Jan 2013 to 29 Nov 2013 Project Name ETTSA Punjab

Department IT

Location Patiala

Designation IT Engineer- Windows Server engineer.

Job Profile

Providing Application/Hardware/Server Support to customer

Monitoring all VSET/Leased line sites through NMS.

Taking remote login of the user through the Citrix console to find the root cause.

Managing all network infrastructures and servers at in our sites and Providing Support on internal Network LAN issue.

Proactively providing solutions to field resources to resolve the customer's problem.

Troubleshooting the technical issues in routers and switches and providing technical support

Experience in network & systems management, client server distributed computing

Coordinating with SA & DBS to resolve the issue with in SLA.

Resolved the issue by taking remote access of the user through Citrix client.

Hands on experience on citrix management console.

Define and manage processes to ensure effective communication of all technical issues, Ensure tasks are completed on time.

Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users

Route problems to internal 2nd and 3rd level IT support staff.

Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.

Administer and provide User account provisioning.

Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.

Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate

support teams and follow up until closure.

Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs

Perform user account management activities

Escalate complex problem to appropriate support specialists

Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,

presentation graphics, database management systems, electronic mail, and communications)

Troubleshoot client software and basic network connectivity problems

Identify, evaluate and prioritize customer problems and complaints

May train users and operators on a limited basis and/or may write training procedures

Participate in on-going training and departmental development

Routine maintenance updates with other IT staff and business units

Provide all required documentation including standards, configurations and diagrams. Renovision automation services Pvt Ltd 1 st Jan 2011 To Aug 2012 Project Name RCOM-UMTS-Reliance

Department Telecom

Location Mumbai/Punjab

Designation RF Engineer

Job Profile

Worked on Huawei -Reliance-3G project as a RF engineer.

Analyses the drive test logfiles & prepares an action plan against various frequent problems occur in network like call drop,HO-Failures,interference etc.

Responsible to resolve day-to-day issues and support regions to deliver KPI of every UMTS/GSM cluster

Monitoring and improvement of KPI’s like network Quality of Service (QoS), TCH Drop Rate, SDCCH Drop Rate, TCH Blocking, SDCCH Blocking, Handover Success Rate, TCH Assignment Success Rate, CSSR etc.

Responsible for Drive test (Pre,Post,Cluster drive).

Responsible for Optimization of all existing and new sites.

Responsible for Antenna azimuth,Height & Tilt planning.

Analyzing Interference, Call drop, Handover failures,Rx Quality,Rx Level Etc.

HSDPA/HSUPA Testing,Vedio call testing.

Data drive using 3 UE’s and one data card, Site Audit, SSV, Removing Sector swap,Diversity Swap’s,IBS Testing.

Data analyzing from the drive test logfiles.

Analyze the 3G network performance using Genex probe DT Tool.

Analysing the Logfiles using genex assistant preparing reports, tab files,maintaning KPI’s etc. Regular visit ASP and customer for on-site technical support.

Maintain and improve Performance KPIs,Drive test analysis, Performing Drive Test to identify Poor Coverage areas & Call Drops areas .

Analyse and find solution on HO-Faliure,Call drops,Interference,Coverage holes,Poor RxLvl,RxQual and maintaining the KPI’s to meet the customer expectations.

Develop Radio Network Performance Reports.,Monitor & analyze WCDMA/HSPA Radio Network Statistics on daily basis.

Handling Customer Complaints regarding Coverage and overall user experience. Ma Foi Rand stad Pvt Ltd 24 August 09 –25 Dec 10

Project Name Tata Docomo

Department Technical Support

Location Ambala (Haryana)

Designation Technical support engineer

Job Profile

Worked with NSN in TSG RF team.

Handling all Complaints effectively and giving 100% resolution.

Coordinating with site engineers to visit various sites depends on customer complaints.

Responsible for drive test, call testing, Optimization.

Collection of Live Network Data like Rx quality, Rx Level etc using TEMS INVESTIGATION Tool and analyzing the performance of network by drive tests.

Hands on experience on Mapinfo 8.5,worked on Agilent/Tems/Nemo DT tools.

Regular visit ASP and customer for on-site technical support, Performing Drive Test to identify Poor Coverage areas & Call Drops areas .Field quality feedback, issue tracking and resolution implement in the country/region.

Obey Department KPI and reach target goal, Maintaining various reports like GSM CC weekly report on weekly basis.

Define and manage processes to ensure effective communication of all technical issues, Ensure tasks are completed on time.

Handling Customer Complaints regarding Coverage and overall user experience. Various Tools Used

Agilent 14.0

Tems 6.1,8.4

Nemo

Map info 8.5

Google earth

MCOM

Genex Probe 2.3

Genex Assitant 2.3

Scanner PC tel Dual band

First source Solutions ltd August 08 – Aug 09

Project Name Airtel Prepaid

Location Jalandhar (Punjab)

Designation Customer servise representative (CSR)

Job Profile

Providing Technical support

Worked as a Customer servise representative (CSR)

Solving customer problem on call.

Handing customer quaries related to airtel prepaid.

Give 100% resolution to the customer in SLA.

Training Exposure

CMC limited 6 th Aug 2012- 6 th Dec 2012

Working as a Trainee Engineer in CMC Ltd a subsidiary of Tata Consultancy Services Limited (TCS Ltd). Having good working knowledge on following domains:

Linux Operating System: Directories, LVM, Telnet, FTP Server, Isolation, NFS Server, WEB Server, Website hosting, DHCP, SAMBA Server, SSH, RPM, Mail Server, DNS Server etc.

CISCO Device Configuration: Configuration of CISCO routers, Static Routing protocol, Dynamic routing protocols(RIP,OSPF,EIGRP),Summarization, Administrative distance, Telnet, Area concept, Multiple routing protocols, Redistribution, Switches, Configuration of VLAN, Router on stick, VTP(VLAN Trunking protocol),VTP Server/client, configured Telnet on switches,STP(Spanning tree protocol),ACL(Access-CTRL-LIST),Configuration of NAT & PAT, Frame Relay,Hub,Spoke,IPv6 Addressing.

Microsoft Technologies: Configuration of windows 2008 Server, Active directory, DHCP Server, FTP Server, Isolation, Web Browser, virtual directory, IS Manager, WDS, DNS Server, Deligation, Creating Users and profiles, Roaming/Mandatory Profile, Group Policies, Organizational Unit, Configuring ADC(Additional Domain Controller),RODC(Read only domain controller),Data Backup/Recovery, DFS(Distributed file system),Terminal Server,

HW networking Essentials

Windows Desktop Admin & Advanced Server

MS Exchange Server Administrator.

Certifications

MCP (Microsoft Certified Professional) from Microsoft Corporation.

Redhat Linus OS from CMC Ltd

CCNA from CMC ltd

PROJECTS

Project #1:

Robotic Arm Based on Microcontroller 8051

Team Size: 4

Project #2:

Monochrome Television

Team Size:1

EDUCATIONAL AND PROFESSIONAL DEVELOPMENT

MBA

Pursuing Dual MBA in IT & Operations from Karnataka State Open University. B.Tech (Electronics and Communication Engg) 2008

Shri Sukhmani Institute of Engineering & Technology, Derabassi, Mohali, Punjab Aggregate: 74%

Diploma (Electronics and Telecommunication Engg) 2004 Pt. Jagat Ram Govt. Polytechnic, Hoshiarpur

Aggregate: 63%

X 2001

Army Public School, Beas, Kapurthala.

Aggregate: 61%

PERSONALITY AND TRAITS

Dynamic and vibrant Telecomm Engg with excellent technical proficiency and practical experience, gained while working on different projects as part of professional involvement

Good Knowledge in Routing Concepts,

A systematic, organized, hardworking and dedicated team Player with an analytical bent of mind, determined to be a part of a growth-oriented organization.

Dedicated and focused individual, determined to add value to the organization I work for, through my exceptional knowledge and learning ability.

HOBBIES

• To Practice Yoga

• Research in Personal Behavior and Body Language

• Surfing Internet

• Listening to Music

• Playing Cricket, Badminton

PERSONAL INFORMATION

• Gender: Male

• Father name:Bhupinder Singh

• Nationality: Indian

• Marital Status: Married

• Languages: English,Hindi,Punjabi.

Kamaljeet Singh

Steven A. Ballmer

Chief Executive Officer

Microsoft Certified

Technology Specialist

Part No. X18-83695

KAMALJEET SINGH

Has successfully completed the requirements to be recognized as a Microsoft® Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration. Date of achievement: 10/17/2013

Certification number: E411-0809

Windows Server 2008 Active Directory, Configuring

CANDIDATE: Kamaljeet Singh

DATE: Thursday, October 17, 2013

EXAM NUMBER: 070-640

PASSING SCORE: 700

RESULT: Pass

SECTIONAL RESULTS:

Configuring Domain Name System (DNS) for Active Directory (18%) Needs Development

Configuring the Active Directory Infrastructure (17%) Needs Development

Configuring Additional Active Directory Server Roles (14%) Needs Development

Creating and Maintaining Active Directory Objects (18%) Needs Development

Maintaining the Active Directory Environment (18%) Needs Development

Configuring Active Directory Certificate Services (15%) Needs Development

What do these results mean?

CANDIDATE ID: SR9521260

SITE NUMBER: iia05

REGISTRATION: xf2syd50aa

YOUR SCORE: 875

Strong

Strong

Strong

Strong

Strong

Strong

Congratulations! You have passed this Microsoft Certification exam. The information shown above indicates your relative performance on each section of this exam. We hope this information will help you determine areas, if any, for further skills development. For a complete list of skills measured on each section of this exam and available learning resources, please review this exam’s preparation guide. To view this exam’s preparation guide, visit: http://learning.microsoft.com/manager/catalog.aspx, and search the Microsoft Training Catalog for the exam by name or number.

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