Manager Hr

Ismat B Ishaque

Cell: +1-561-***-****

Email: **********@*******.***

To pursue a challenging career in a dynamic organization utilizing commendable working knowledge and experience to build a professional and result oriented career.

WORK EXPERIENCE

Store Manager Subway Franchise

December 2016-Continuing

Team Building

Target setup & drive the team

Train & Motivate the team Members

Maintaining Stock Levels

Maintaining food & labor costs

Make Bank Deposits

Sales Associate Greg Norman

June 2018-March 2019

Greeting customers.

Operating cash registers.

Increasing in store sales.

Maintaining sales floor appearance.

Cross-selling products.

Assistant Manager, HR, Admin, Quality & BE

Geodis Wilson Bangladesh

August 2013-January 2015

Preparing monthly Payroll of the employee considering attendance, additions and deductions as OT, allowances, Tax, lateness, etc.

Maintain HR jobs, Recruitment process, Disciplinary action, Office maintenance, Administrative activities in the organization as HR Manager. Controlled office in the absence of foreign MD.

Maintaining Employees’ personnel files, HR related and Administrative documents in professional way.

Supervising logistics support, purchase and distribution.

Arrange all items including printing & packaging for smooth operation; maintain store and stock, handling all vendors, related.

Documentation of Training records

Arranging Internal and External Audit for Departments and Branches.

Auditing Departments and Branches as Auditor

Arranging Annual Appraisal maintaining international communication, Customer Survey Feedback Action.

Take care of Foreign Guests; Sending Invitation Letter, Hotel booking, pick-drop, maintaining regular communication solving any problem, required.

Sr. Executive, Human Resource, Westecs

January 2010 – July2013

Ensure recruitment and selection of workers in the Business Unit.

Promote workplace safety

Prepare notices and advertisements for vacant staff positions

Schedule and organize interviews

Participate in applicant interviews

Conduct reference checks on possible candidates

Prepare, develop and implement procedures and policies on staff recruitment

Provide advice and assistance to staff and management on pay and benefits systems

Organize the transitional provisions of employee compensation, pay and benefits when positions are transferred or new positions

Maintain standards of conduct

Provide information and assistance to staff, supervisors and Council on human resource and work-related issues.

Perform other related duties as required by the management

Executive, Human Resource, Westecs

December 2008 – December 2009

Ensure recruitment and selection of workers in the Business Unit

Assist HR Manager in industrial relations issues to identify and resolve workers work-related problems

Assist HR Manager in carrying out proper disciplinary procedure in line with labor law

Perform any other tasks as assigned by the superior time to time

Maintaining & updating employee database

Assist HR Manager in recruitment and selection in line with policy guideline

Careline Officer, Customer Care, Banglalink

February 2008 – November 2008

Provide highest quality of service to the customers over the phone

Keep abreast with the latest information with regard to the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently

Provide feedback to the Team Leader on issues and challenges regarding the job and suggest solutions

Perform other duties as assigned

Executive Officer, Customer Service Loan, Standard Chartered Bank

November 2006 – December 2007

Call different client to let them know about the quality of the facilities

Notify the latest update of our services to the current and prospective clients

Deal with loan sanction completely

Provide solutions for different sort of problems to our valued clients

EDUCATIONAL QUALIFICATION

Master in Law (LL.M) - 2006

Bachelor in Law (LL.B) – 2005

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