Customer Service Manager

Fernando Henrique Luiz Mendes Barbosa

** ******* ******

Daly City, California 94014

530-***-**** **********@*******.***

Fully Work Authorized No Visa Sponsorship Required PROFESSIONAL SUMMARY

Attorney graduated in Brazil, with over 5 years of experience working for a law firm specialized in providing services to companies. Vast experience in civil and labor law. Broad scope of expertise, with strength in time management, legal research, strategic planning, also elaborating petitions and inspecting the language used in than. Dynamic, resourceful, problem solver, fast-paced, with a deep passion for creating and delivering smart solutions and engaging with clients. KEY SKILLS

Fluent in Portuguese, Spanish and English

Translation (written and spoken)

Analytical

Time Management

Strategic Planning

Problem Solver

Client Care

Mediator and Negotiator

Research

Project Management

Team worker

Microsoft Office (Word, PowerPoint, Excel, Outlook)

Legal computer programs: Legal One; CP-PRO

PROFESSIONAL EXPERIENCE

Attorney 07/01/2014 - 02/04/2019

Souza Costa Advogados, Brazil

Law Firm with more than 20 years of history, associated to the AMCHAN Brazil and Association of Legal Administration, specialized in providing services to companies

Maintained an efficient law practice focusing on civil and labor law, managing more than 500 cases simultaneously

Represented clients in court and administrative bodies with a high success margin which led the firm to sign contracts in other states and expand their activities

Advised and directed clients through the legal process

Designed, managed and evaluated legal strategies, being responsible for over 500 cases in different fields both on Court and Administrative bodies

Designed and reviewed contracts

Prepared petitions and appeals

Negotiated beneficial settlements for clients in court, mediation, administration and labor union;

Represented clients in Court and administrative bodies, including doing diligences such as discussing with judges and legal officials about cases Paralegal 07/01/2013 - 06/30/2014

Law Firm with more than 20 years of history, associated to the AMCHAN Brazil and Association of Legal Administration, specialized in providing services to companies

Assisted attorneys on maintaining an efficient law practice concentrating on civil and labor law

Researched jurisprudence to assist attorneys in their petitions and appeals

Prepared petitions and appeals

Diligences in court

International Operator (Translator) 05/07/2012 - 06/17/2013 Embratel, Goiania, Brazil

Embratel is a major Brazilian telecommunications company

Translated calls and documents from English and Spanish to Portuguese EDUCATION

Master of Laws (LL.M) in Business Law, Goiânia, Brazil, 11/01/2018 Fundação Getúlio Vargas (FGV-RJ)

According to the University of Pennsylvania Global Go To Think Tank Index Report, the Fundação Getulio Vargas is the 6th Top Think Tanks Worldwide (U.S and non-U.S.) and 1st Top Think Tanks in Central and South America, as well as the 5th Top Social Policy Think Tanks Juris Doctorate - (JD), Law, Goiânia, Brazil, 07/01/2014 Pontificia Universidade Catolica de Goias

Juris Doctorate Exchange, International Law, Seville, Spain, 07/01/2011 Universidad de Sevilla

PROFESSIONAL DEVELOPMENT/AFFILIATIONS

OAB Admission, Brazil, 07/2014

Equivalent to the BAR Admission in U.S.

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