Helga “Sabrina” Moersch
St. Augustine, FL 32080
************@*****.***
EXPERIENCE
StormForce of Jacksonville – Office Assitant July 2013-Current
Assist Supervisors of Each Department
Support Customer Care Center & Sales Team
Data Entry
Field Updates & Status Reports
Maintain & Issue various Reports
Ordering all Supplies (Office, Marketing, Kitchen/Breakroom)
Stocking Documents for Sales Consultants & Production
Prepare & Post Install Calendar
Answering Telephone
Receive & Process Payments to CRM & Companies Financial Ledger
Daily Deposit
Credit Card Transactions
Receive in-coming Mail & Distribute
Prepare out-going Mail / Regular, Packages, Priority & Certified
Final Sign Off & File Away of Customer Folders
Site Foreman & Roof Inspectors Data Reviews
Atlantic Companies, Inc. – Accounts Receivables 2009 - 2011
Accounts Receivables / Collections
Customer Service Support
Jacksonville Sound & Communications – Administrative Assistant – 2002 - 2007
General Administrative Responsibilities
Maintained Active Projects
Assisted Accounts Payable & Payroll
Westec Security DBA Atlantic Companies – Dispatch / Service Coordinator – 1989 - 2001
Emergency Call Center Operator for 10,000 plus Security Clients
Dispatched Appropriate Authorities & Handled Emergency Calls
Assisted in-bound Service Calls / Troubleshooting
Dispatched Service Technicians
Generated Work Orders & Maintained Service Log / Ordered Parts
Data Entry of all Service Tickets
COMPUTER SKILLS: MS WORD, EXCEL, ACCULYNX, INTERNET. TYPE 70 WPM