Assistant Customer Service

SHAZIA ASLAM

** ******* ********, ********, ** L*Y 4J9

Tel. 647-***-****/647-***-**** – Email: **************@*******.***

OBJECTIVE: To obtain Pharmacy Assistant job

HIGHLIGHTS OF QUALIFICATION:

Graduated with a Pharmacy Assistant Diploma

Good communication, organizational skills and the ability to work independently or as a team

Highly motivated, with strong ability to analyze and solve problems

Knowledge of personal and group health and safety practices

Able to work with Nexxsys and New Health Watch software in Pharmacy setting

RELATED WORK EXPERIENCE /SKILS

Receives prescriptions from patients and verify needed information is written on the form

Types prescription labels which include information such as patient name, clinician's name, name of medication, and dosage instructions; gives to pharmacist to review

Develop prescribed product, attain product from shelf, and count specified quantity, place drug in appropriate container and label on items to be checked by the pharmacist

Support pharmacist to prepare and dispense prescriptions

Answers telephone calls, providing general information and routing other calls to appropriate party, call patients to remind of their prescriptions that was filled, and able to refill prescriptions

Rotate stock, move older medication to front shelf used prior to expiration date, pulls expired medications and post reorder needs

Prepare insurances claim forms, bills and updating patients records

Ensure pharmacy is always well arranged and clean

Performs customer service functions consisting of greeting customers with smile

WORK HISTORY

Beauty system group warehouse Associate Oct-Dec2017

Bayshore Speciality Rx Pharmacy Technician April-June2014

Shoppers Drug Mart Pharmacy Technician June 2012 –July2017

Finch Weston Medical Pharmacy Pharmacy Assistant May 2012

Wal-Mart Canada Nov 2008-June 2009

Cashier /Customer Service

Biogenic Pvt Ltd. Dec 02-Sept 2004

Quality Control Assistant

EDUCATION

Pharmacy Assistant Diploma, Medix College, Toronto2012

MS Office Certified, Emery Adult Learning Centre, Toronto2008

Certified Medical Lab Assistant, Lab Sure Diagnostic Centre 20

Bachelor of Science, Pakistan1996

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