Penny Abney
Flowery Branch GA 30542
********@*****.***
SUMMARY:
Over five years of experience providing office administration and clerical support, including handling confidential information. Proficient with computers Microsoft
Suits of office products. Meeting tight deadlines, excellent telephone, filling and organizational skills, strong oral and written communication skills. Experienced in meeting planning and travel arrangements. I have 2 years’ experience Hotel front desk agent. Restaurant Management
Professional
Experience
PINNACLE DATA SYSTEMS 2015-Present SUWANEE, GA
Billing Specialist 2
Performs billing functions for assigned set of clients.
Initiate credit invoices as needed.
Creates and maintains spreadsheets for billing purposes.
Monitors documentation of all related processes.
Respond to client questions regarding invoices.
Assist with collections process for aged receivables.
Identify and track areas of opportunity, for improving work flow processes.
CORRECTIONS CORPORATION OF AMERICA (CCA) 2009-2015
Gainesville, GA
Detention Officer
Conduct visual and audio surveillance for extended periods of time, including the reliable repetitive identification of inmates/residents by visual means.
Escort inmates to and from different areas.
Maintain security effectively restrain an inmate, forcibly if necessary.
Perform searches of inmates and the facility for contraband.
HALL COUNTY JAIL 2007-2009 Gainesville GA
Administrative Secretary
Maintain all files and documents.
Prepared correspondence reports, memorandums, monthly and quarterly reports.
Prepared inmate release paper work, relaying all relevant information.
Prepared bonding release paper work for inmates.
Answered incoming calls.
ACE HARDWARE CORPORATION FREIGHT 2005-2006 OAKWOOD GA
Shipping and Receiving File Clerk
Operate telephone switchboard
Scheduling appointments.
Perform administrative support tasks such as operating computers to work with pay. records, invoices, balance sheets and other documents.
File and maintain records.
To coordinate all outbound activity for customer orders and outbound product.
NORTHEAST GEORGIA HEALTH SYSTEM 2005-2005 Gainesville GA
Radiology File Clerk
Maintained all x/ray films and files, making sure to provide ease of access to patient records.
Digitized x/ray films into the computer, allowing efficient record keeping.
Greet patients and visitors, log patients in on day sheets.
Answers and routes telephone calls, schedule appointments.
Prepares new patient charts.
Obtains signed release forms from patients.
Schedules consultation and diagnostic appointments.
Prepares and mails missed appointment cards.
Maintains patient reception area in presentable condition.
Pull charts for daily appointments.
File charts, reports, and maintain charts in compliance with QA standards.
Requests and responds to requests for medical information.
Routes incoming medical records to provider for review.
Accepts patient payments at time of services are rendered.
PHILLIPS STATE PRISON 2002-2004 Buford GA
Administrative Secretary
Maintained all files and documents.
Prepared correspondence, reports, memorandums, monthly and quarterly reports, minutes.
Maintained calendars of scheduled appointments.
Prepared inmates records for transfer, inputting all relevant information.
Typed all DR’s and grievance reports and incident reports.
SKILLS
Operate telephone switchboard to answer all incoming calls.
Scheduling appointments.
Perform administrative support tasks such as operating computers to work with pay records, invoices, balance sheets and other documents.
File and maintain records.
Coordinate all outbound activity for customer orders and outbound product.
Management
Eager and willing to learn.
Problem solver.
Team player.
All billing functions
Proficient in use of Outlook and Microsoft Office applications.
4 years catering for weddings
5 years Restaurant Management
REFERENCES
References available upon request.