Personal Assistant
Resume:
OBJECTIVE
I am a self-driven, energetic and committed man, searching to continuously improve and upgrade his knowledge and skills.
PERSONAL DETAILS
NAME : Daliso Daka
PASSPORT # : ZN156816
DATE OF BIRTH : 1ST June 1990
EMAIL : **********@*******.***
EXPERIENCE
Garden Presbyterian Community School 2014 till September 2015
Voluntary Administrative Assistant/Computer Teacher
Christian Alliance for Children in Zambia
Taught computer ergonomics to school staff and pupils and provided WEB 2.0 facilities to my pupils to innovatively increase literacy and numeracy by 80% within a period of 8 months.
Offer administrative support to head teacher and staff.
Presented a Justification letter to donors that provided the school with yearly supply of books and learning material and 25 new computers.
Challenges Worldwide Group 2015 October till December 2015
Voluntary Business Consultant
Kunzubo Lodge and Green Shop and Café
Junior consultant
Improving work performance and organizational communication.
Diagnosed the business which led to Increasing employee motivation, morale and sales, coaching, guiding and training employees using basic customer engagement training.
Increased company’s customer base and market segment through online and offline marketing strategies.
Achieved financial objectives by assisting in the preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions with the company’s accounting Firms.
SME Accounting Services ltd Zambia 2016 February till March 2016
Intern Coordinator and Business Plan Consultant Intern
Design Intern Program and Service Delivery Model that was funded by DIFID (PROFIT PLUS).
Monitored and evaluated the internship program.
Carry out Intern survey to enhance quality assurance of Internship program.
The Lusaka Hotel 2016 June till December 2017
Junior Business Consultant
Develop a market research that increased sales by 100% through the application of a referral system through the use of customer analytics.
Conducted training sessions for employees using social media marketing strategies to eventually increase sales.
Work with various departments, (housekeeping, food & beverages, Sales
& Marketing and senior management to increase efficiency and work flow through the various applications of business diagnostics.
Executive Personal Assistant 2018 till present
Capitol Breweries Limited
Executive Support
Assisting the CEO with daily administrative duties and completion of a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense, stock control, sales, production, material usage reports etc.; composing and preparing correspondence; arranging complex and detailed travel plans, and compiling documents for meetings.
Communicating with the general staff on the CEO’s behalf and coordinating logistics with high-level meetings both internally and externally. Coordinating meetings and strategic activities with the Senior Management Team (SMT).
Monitoring Evaluating information flow of the supply chain and auditing the process through identifying, assessing, controlling and evaluating risks.
Communicating directly and on behalf of the CEO with staff, and others on matters related to operational, production, administrative & marketing initiatives as directed.
Conduct research on prospective corporate needs, evaluate current needs and assemble materials needed for the proposals.
Draft reports, letters of solicitation, proposals; preparing and coordinating oral and written communication on behalf of the CEO.
Support CEO in his/her external commitments confidential if required.
HR Support
Administratively supports HR Manager (recruiting support, documents formatting, surveys set up and other administrative tasks), drafts emails.
Management Liaison
Administratively support HR Manager (recruiting support, documents formatting, surveys set up and other administrative tasks) and drafting emails.
Participating as a member of the Senior Management Team SMT including assisting in scheduling, attending meetings. Representing the CEO in designated meetings as required.
Assisting in coordinating the agenda of senior management team meetings. Preparing an account of the meetings and designating and following up on assigned action items.
Accountabilities
Position reports (material usage, fuel analysis, sales returns analytical report, dispatch statistical report) using Microsoft excel to the CEO and the General Manger.
Predictive analysis and presentation of data analysis.
Work directly with senior level staff and HR both internally and externally.
EDUCATION
2007 - 2008
Molefi Senior Secondary School
Botswana General Certificate of General Education
O-Level obtained 42/48 points equivalent to 10 points in Zambia
Foundations in Accountancy (FIA) - ACCA
>Intermediate Certificate in Financial and Management Accounting
>Self-study (currently for the diploma level and left with 2 papers to complete)
Chartered Management Institute (CMI)
>Chartered Management Institute trained not certified.
>Certificate in Professional Consultancy to be attained in December 2019
Microsoft Professional Program for Data Science – Edx Online
>To be completed in December 2021
Bachelor of Science in Business Administration – University of the People
>To be completed in June 2022
SKILLS AND COMPETENCES
Proficient use of Microsoft Word, Excel, Power Point and Publisher.
Good problem solving skills
Data analysis and visualization using Excel
Basic business descriptive and predictive analysis
Basic use of Sage Pastel
Skilled at building and fixing computers.
Operating systems known: Windows XP, 7 and 8
Effective time management and able to priorities.
Good literacy and Numeracy skills.
Excellent communication skills to build relations with customers face to face.
Excellent Presentation skills using Excel and Power Point.
Critical thinker.
REFERENCES
Managing Director
Mukonki Mukonkela
SME Accountingservices Limited
Managing Director
Mrs J Nyironge
Garden Presbyterian Community School
PO Box 30750, Lusaka, Zambia
Human Resource Manager
Salome M Manjita
Capitol Breweries Limited
Plot 20263, Lusaka, Zambia
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