Data Entry Customer Service

ARMINDER SIDHU

** ********** *****, ********

M: 647-***-****

********@*****.**

OBJECTIVE

To utilize my experience and skills as Data Processing Clerk for a long term career oriented position

PROFILE

• Customer service attitude with excellent communication skills

• Graduated in computer science with advance working knowledge of Microsoft office, word,

Excel, AS/400

• Data entry speed above 60 words per minute with above average alpha entry skills

• Strong work ethic, professional attitude and desire to excel

• Excellent interpersonal skills, pro-active, self motivated, flexible and hard working

• Ability to work independently and as part of a team

WORK EXPERIENCE

• Calculating tax and discount.

• Enter data for Casuals and Commericals in AS/400.

Fed Ex ~ Data Processor Jan 2016-Feb 2017

• Processing, verifying and reconciling invoices for companies

• Prime for processing seven special company accounts, including

Maintaining the accounts upto-date

• Reporting needed changes and the status to the management

• Completing customer and account data by reviewing, correcting And providing any missing data.

• Calculating tax and discount.

• Enter data for Casuals and Commericals in AS/400.

Fed Ex ~ Data Processor Feb 2014 – Feb 2015

• Processing, verifying and reconciling invoices for companies

• Prime for processing seven special company accounts, including

Maintaining the accounts upto-date

• Reporting needed changes and the status to the management

• Completing customer and account data by reviewing, correcting And providing any missing data.

Epic Express ~ Data Entry (Part Time) Mar 2008 – June 2011

• Process bill of lading, orders etc

• Data entry of dollar value of shipment for insurance purpose

• Perform office duties like document management, photocopy, filing etc.

• Reported discrepancies if any to the supervisor

Citi Group ~ Loan processing officer Jan 2008 – Feb 2008

• Verified cheques by researching the clients account number

• Input the receipt of amount into the system

• Processed clerical duties like scanning, filing and mailing the cheques

• Reported discrepancies if any to the supervisor

• Updated the collection department on receipt of cheques.

Vitran Logistics ~ Data Processor (Part time) Sept. 2006 – Dec 2007

• Processing conformation of orders into database

• Cross check bill of lading and input data into AS/400

• Reception backup and maintain employees activity log on a day to day basis

• Perform office duties like document management, photocopy, filing etc.

• Matching, analyzing and data entry of receipts into AS/400 software.

REMAX ~ Office Assistant / CSR June 2004 – Sept. 2005

• Maintained clients KYC and updating changes accordingly

• Created program’s on excel to suite the business requirements

• Ordered office supplies, prepared year end income and expense statements.

• Provided information to clients as per their requirements

• Sorted mail and drafted reply accordingly.

ABC Plastic Molding Inc. ~ Quality Checking Associate

1999~ March 2004

• Processed, data entry of invoices

• Checked the quality of parts manufactured and communicated to management

• Reported quality standards to the supervisor daily

• Prepared reports on damaged and rejected products

Bayer Pharmaceutical ~ Customer service assistant 1999

• Sorted, processed and verified applications and receipts

• Data entry, photocopy and filed documents

• Attended calls and fixed appointments with clients

• Monitored and retrieved email messages from customers

• Performed front desk duties and guide customers as per their requirements

EDUCATION

Computer Programming & Analysis 2001

Seneca College of Applied Arts & Technology, North York, ON

Reference available upon request

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