Engineer Project Manager

Christian Y. Wise

**** ****** ****** 707-***-****

Elk Grove, CA 95757 *********@*******.***

OBJECTIVE

A fun and challenging position where I can apply my mechanical skills and know-how to build upon a career path in Voice/Data technical service and support with long-term opportunities in a true team-like environment.

SKILLS

Ability to learn quickly with minimal instruction and a great team player

Mechanically inclined and highly capable with various equipment

Strong Technical telecom skills with over 20+ years experience

Strong ability to guide others due to passive leadership style

Highly detail oriented in troubleshooting, detail work and labeling

Meticulous with my physical work and workspace

Experience with T1, ISDN, DSL and other data services

Excellent customer service relations and strong problem solving skills

Extensive Experience with various VOIP, Key, Digital and PBX systems including Mitel, Shoretel, Toshiba, Inter-Tel, Panasonic, Lucent Technologies, and others…

Dedicated, Passionate, Loyal and a Genuine person.

EDUCATION

Solano Community College, Suisun, CA

Centrex Certified, Pacific Bell, CA

Northern Telecom, Raleigh, NC

Teligent Pri/Bri, New York, NY

DMS ANX/HDT Maintenance Certified, Teligent, New York, NY

Toshiba, Anaheim, CA

Mitel, Kanata, Canada

AVST, Seattle, WA

ELAN Home Theater Automation, Oakland, CA

Fluke DTX 1800, Sunnyvale, CA

Firestop Instructional Training, Sacramento, CA

Voice Arrest Certified Integrator, Speech Prviacy Systems, Sacramento, CA

Panduit Certified Installer

Levition Certified Installer

TE Connect Certified Technician

Hubble Premise Wiring Certified Technician

EXPERIENCE

Project Manager / Voice Engineer

Integrity Data & Fiber

December 2011 - Present

Pre-field and site survey estimations for various customer needs and installations.

Build, maintain and installation of cable structure and telecommunication equipment.

Troubleshoot and repair various equipment issues for customer platforms.

Design and engineer proper solutions for CPE.

Act as a liaison for Sacramento Co. Airport telecommunications department.

Maintain and update cable / closet records Airport wide.

Project Manager for Sacramento International Airport

Telecommunications Specialist for CA State Parks

Field Service Lead Installer / Project Leader

Bear Technologies

May 2010 – November 2011

Installation and design of Home Automation Services and Equipment

Pre-field and site survey of Customer locations

Project lead of a crew of 5 employees for quality installation

ELAN Home systems Certified AV technician

Field Service Lead Technician

California Telephone

February 2008 – April 2010

Independent resource for telecommunication equipment installation and maintenance

Performed Pre-field and Site Survey estimations and worked closely with on site construction and vendors

Ensured customer satisfaction via follow-up appointments

Built, maintained and installed cable structure for customer locations Cat5, 5E, 6 and Fiber

Engineered and maintained Telephone, Data and Television systems for 10+ elderly care and retirement homes in the greater bay area

Field Service Engineer Level 2

Prologic Communications / STN

March 2004 – December 2007

Collaborate with cross-functional team to provide direction and increase efficiency of installation operations

Recommend technical solutions for Customers and technically assess significant issues

Work with the installation and testing of various telecommunications equipment VOIP, Key, Digital and PBX systems

Involved in training personnel on new equipment and procedures

Act as a liaison between the customer and contractors

Coordinate with outside vendors in the delivery and installation of telecommunication equipment

HOBBIES

Spending time with my family, Musician and Instructor as well part time Drum builder.

Thank you,

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