Test Cases Quality

SOFTWARE QUALITY ANALYST

QUALIFICATIONS PROFILE

Multifaceted, growth-focused, and highly analytical professional with comprehensive experience in software quality assurance covering testing procedures, processes, and standards as well as smoke, functional, regression, user acceptance, and system testing. Expert at writing test cases and maintaining test scripts; analyzing business specification documents; and analyzing and troubleshooting defects. Articulate communicator with well-honed interpersonal skills essential in establishing and strengthening positive working relationship with diverse individuals.

AREAS OF EXPERTISE

API Testing

Software Development Life Cycle

Bug Reporting Tools

Software Testing and Bug Life Cycle

Web-based Application Testing

Relational Database Management Systems Queries

Device/mobile application testing

Traceability Matrix

PROFESSIONAL EXPERIENCE

UHG-Optum, Minneapolis, MN

Project Name: Optumcare Patient Portal, 2016–Present

Role: Quality Assurance Software Engineer

Closely work with business subject matter experts (SMEs), Research and Development (R&D) Team members as scrum quality assurance testing team member

Fulfill wide range of tasks including the following:

oIdentifying and Creating Test cases/Test plans

oExecution of application programming interface (API) testing through SoapUI

oIdentification of key end-to-end system test work flows

oInterpretation of data requirements for testing and participation in test data development

Project Name: Digital Health Network (DHN) OptumRx, 2014–2016

Role: IT Quality Consultant (SME)

Actively participated in determining key end-to-end system test work flows and test data creation while defining data requirements

Initiate estimation on story points for Agile work and define and implement test scripts

Maintain involvement in various phases of testing such as functional, integration, system, and user acceptance testing

Record master test plans, analyze test plans, and develop traceability matrix

Lutheran Immigration and Refugee Services, Minneapolis, MN

Project: Immigration and Refugee Information System (IRIS), 2013–2014

Role: IT Quality Analyst

Conducted testing on various functional components included in different phases of testing such as functional, integration, system, user acceptance, and beta testing

Acquired and maintained knowledge of Traceability matrix

Examined and modified existing general system standards and rules of system testing and coordinated quality assurance (QA) guidelines and standards to the development and business teams

TCF Bank, Minneapolis, MN

Project: LoanCenterFLOW (LCFLOW), 2011–2013

Role: Quality Assurance Analyst

Obtained keen understanding of application scope through evaluation of business requirement document (BRD), functional specification document (FSD), use cases (UCs), and system specifications

Perform the following responsibilities to effectively manage test cases:

oDecomposition of functional specifications into test scenarios and test cases

oReview and validation of test cases to ensure requirements coverage, ambiguity, and completeness

oAssessment of unit test cases from the Development Team; and

oUtilization of application lifecycle management(ALM) to analyze results and document defects to provide details, including screenshots and steps for reproduction

Verified requirements by preparing and submitting requirement traceability matrix

Took charge of facilitating manual testing on different modules of the application

Maintained proactive participation during daily Scrum meetings (Agile methodology) to discuss assigned task and forward issues on blocking progress

Displayed strong command in utilizing the following software and applications:

oQTP 11.0 to generate test scripts for regression testing

oSQL queries to prepare test data from database and verify the validity of input fields

o SQL to retrieve data for database testing and data creation; and

oALM to report bugs following new build deployments and perform regression testing

Target, Minneapolis, MN

Project Name: Point of Sale, (Retail Merchandising), 2010–2011

Role: Quality Assurance Analyst

Took part in various initiatives, including meetings, events, and conferences to discuss project-related matters:

oBusiness requirements analysis meeting for test plan documentation and enhancements

oTest cases review meetings to update test cases based on feedback from review meetings

oWeekly meetings to provide status of testing activities

oTesting of front-end attributes of the point-of-sale (POS) system including touch screen, barcode scanner, receipt printer, and back office

Designed manual test cases for functional testing based on business requirements, as well as for assigned module of web application

Drove collaborative efforts with quality assurance manager, developers, and business analysts to discuss defects

Prepared and submitted Excel document on the design of test cases for quality control

Executed test cases for updating into the quality center; as well as database testing through SQ queries and procedures

Exemplified technical skills in using JIRA to log and report identified defects

Drafted SQL statements and verified values in merchandising system (back office) compared to POS UI

Maybank, Malaysia

Project: Online Banking, 2009–2010

Role: Quality Assurance Tester

Participated in the following efforts to execute the project within the allotted time frame and budget:

oRequirements gathering for various applications to define business processes;

oManual preparation, authorization, and execution of test cases based on business requirements to ensure smooth flow of customer service;

oFunctional, system, and integration testing of the application

Carried out test initiation, execution, reporting, and closure as part of the entire software testing life cycle

Thoroughly evaluated business requirement, including documents and functional requirements

Worked in collaboration with business analysts to discuss detailed functionality

Employed technical skills in creating and executing test cases, test scripts, and test scenarios through HP QTP

Made use of the following technologies to complete the assigned tasks:

oAgile methodology in the test environment

oSQL to retrieve data for database testing and data development

oHP Quality Center to document the test data for manual testing

oBugzilla to track defects

EDUCATIONAL

Bachelor’s Degree in Information Technology

International University, Malaysia

TECHNICAL ACUMEN

Programming Languages

Java, HTML, VBScript PL/SQL Developer XML ASP.NET

Testing Tools

QTP Quality Center HP ALM Rally Win Runner Test Director QTP 11.0 Load Runner

SoapUI RESTclient

Operating Systems

Windows iOS MS SQL DB2 MS SQL Server 2005 Windows Vista Windows 7 Windows 10

Database Tools

RDBMS SQL Server Oracle Oracle 11g

Software

Microsoft Office Suite (Word, Excel, PowerPoint) Access Studio MS Access HP QC 9.0 JIRA SharePoint Project Visio

Defect Tracking System

Quality Center ALM Rally Bugzilla Jira Rational ClearQuest

Application Server

IBM WebSphere 6.1

User Interface

POS UI

Others

QC 10

Contact this candidate