Customer Service Social Media

+1-760-***-**** JULIAN FRANCO ***************@*****.***

University Student in Rome, Italy. Fluent in English, Italian & Spanish

EDUCATION

Canyon High School, Anaheim California From 8/2012- 6/2016

John Cabot University, Rome Italy From 1/2017- 5/2020

-Pursuing BA in International Affairs- Minor(s) in Business Administration and Communications

-Excellence in Community Service Award from 5/2017 until 12/2018

WORK HISTORY

Resident Assistant, John Cabot University Rome, Italy 5/2017 – 12/2018

-Red Cross First Aid Certification, Lifelong

-Crisis and conflict management

-Customer Service and detail orientation

-Cross Cultural communication and resolution

Sous Chef, Pizzeria Nerone Rome, Italy 3/2019 -6/2019

-Customer service and social interaction in English and Spanish

-Working on fine details and aesthetic of food going to clients

Promotions Manager/ Waiter, Morenitas 538 Rome, Italy 4/2019-6/2019

-Promoting the restaurant by presenting the menu to hotels/hostels so as to promote community cooperation and local business

-Modernizing its social media tactics and strategies

-Serving dishes to customers and food presentation

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