Social Media Customer Care

RESUME

HR ADMIN OFFICER

RENJU SUMITH

Cell No: *9456646, 97431345

E-Mail; **********@*****.***

CAREER OBJECTIVE

To grow and evolve in professional environment as a responsible employee, working as an active team member and contribute positively to the organization’s growth and culture.

QUALIFICATION

Master of Business Administration (MBA) in HR

Bachelor of Computer Application (BCA)

EMPLOYEMENT HISTORY

M/s China State Construction And Engineering Corporation, Kuwait (2014- 2016)

Designation: HR Assistant Officer

Duties and responsibilities:-

Maintaining, updating and completing HR database, record keeping, preparing Offer Letters

Performing grievance handling and employee satisfaction survey under the supervision of HR Manager, Provide attendance sheets to A/C Dept

Occasional Training and Development for Jr. HRs during probationary period

Developing policies on waste disposal

Coordination of Administrative activities, Manage general welfare activities, Meetings, Reports

Posting job vacancies, Recruitment and joining formalities, Technical interview

Properly filing relevant documents, Business Mailing

M/s Hydroair Tectonics (SPD) Pvt Ltd., Vashi, Navi Mumbai, India (2011-2013)

Designation: HR Admin Officer

Duties and responsibilities:-

Providing transactional HR support across all processes

Maintain employee records

Set up business meetings

Maintain all employment documentation

Organizing and rolling out staff training initiatives

M/s Allsec Technologies, Chennai, India (2013)

Designation: HR Recruiter

Duties and responsibilities:-

Posting job vacancies, Short listing, Conducting various interview techniques, Recruiting, Counseling(Skill Acquisition Programs)

Reference checking, Filing the details of new joinee, On –The-Job Training and Development, Preparing the offer letter and contracts, Termination of the employee

Grievance handling and Employee satisfaction survey and Performance appraisal by analyzing the employees’ task, Take in –charge in the absence of Team Leader

Checking the entry & exit time of the employee for payroll process, Granting leaves, Arranging the working shifts, Dividing the batches, Opening HDFC bank A/C for the customer care executives, Provide the bank details for the accounts department

Report presentations, Business mails etc.

EDUCATIONAL PROFILES

MBA (HR) 2013 70

Sikkim Manipal University

India

BCA

MG University Kerala, India 2010 75

PLUS 2

N.S.S Higher Secondary School 2007 92

India

SSLC

N.S.S High School 2005 90

I do hereby declare that all the above said information furnished is true to the best of my knowledge.

Yours truly,

Place: Kuwait, Salmiya (Renju Sumith)

PROFESSIONAL EXPERIENCE

Four years’ experience in HR, Administration, Recruitment & Personal secretarial works

COMPUTER SKILLS

MS Office, Internet, E-mail, Social media

KEY SKILLS

HR Processes, Recruiting, CV Formatting, Telephonic Interview, Grievance Handling, Employee Satisfaction Survey, JD, SOP, KLL, Administration, Letter Drafting, Telephone Etiquette, Priority setting

LANGUAGES KNOWN

English -Fluent

Malayalam -Fluent

Hindi -Good

Tamil -Intermediate

Spanish -Beginner

Arabic -Beginner

ACTIVITIES

Singing, Writing, Dancing, Yoga

ACHIEVEMENTS

Award from STEEDS business Org. for women lead

Award for best leader from LEAD

KELSA certificate

Inter-school runner-up in Sanskrit festival

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