Travel Agent / Experience woring 3 years, Advanced English Level

El Mehdi

Mouhssine

OBJECTIVE

I am an engaged professional focused on improving the overall guest experience in tourism sector. I want a position that encourages me to utilize my experiences in hotel and restaurant management to better serve the hospitality community and its clientele.

EDUCATION & TRAINING

2014 – 2015 Head Waiter Assistant

Riad 21 Restaurant

2012 – 2014 Specialized Technician Diploma for Travel Agencies

Institute of Hotel and Restaurant Management, Casablanca

2011 – 2012 English Studies, First Year

Chouaib Doukkali University, Casablanca

2011 Baccalaureate with Honors in Arts & Human Sciences

Imam Bukhari High School, Casablanca

EXPERIENCE

2014 – 2015 Head Waiter Assistant

Riad 21 Restaurant

2015 Reservation and Customer Service Representative

Worldwide Trips and Tourism Agency, Casablanca

09/06/2016 - 27/07/2018

Reservation Manager at Amitié Maroc Chine Voyages

01/08/2018 – 01/05/2019

Sales Executive

Satguru Travel and Tourism

REFERENCES

Isaac Reynolds, Business Development Officer

Takatuf Oman, Sultanate of Oman

+968-****-**** Email: *****.********@*******.**

Florian Müller-Gabriel, Private Practice Lawyer

Germany

+49-176*-****-*** Email: ***************@***.**

23 July 1991 ID: MJ517 Permis B

Phone:1-866-***-****

Email:*********@**.***

Guangzhou,China

Languages

Arabic Native Speaker

English Fluent

French Advanced

Chinese, Learning

SKILLS

Customer Service

Front Desk Operations

Client Needs Assessment

Commercial Awareness

Improving Operations

Empathy

Resilience

Motivation

technology

Amadeus CMS

Online Marketing

Microsoft Office Suite

Social Media

Interests

Couchsurfing

News and Current Events

Travel

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