Brittany Havens

**** ****** *****, ************, ** 46237

317-***-**** — ac9wrx@r.postjobfree.com

PROFESSIONAL PROFILE

Ivy Tech Community College student majoring in Health Information Technology who has completed an Associate’s degree in Healthcare Specialist. Offers two years of strong customer service background with a willingness to learn. Proven history of dependability and effective communication. Knowledgeable in ICD 10, CPT, and HCPCS medical coding.

SKILLS

Problem Solving

Time Management

HIPAA

Communication

Organization

Adaptability

Planning

Detail Oriented

Microsoft Office

EDUCATION AND TRAINING

Ivy Tech Community College Indianapolis, IN Anticipated Graduation May 2021

Associates of Applied Science in Health Information Technology

Associate of Applied Science in Healthcare Specialist – Clinical Support GPA 3.1 Dec. 2018

Certifications in Insurance Coding, Medical Office Administration, and Dementia Care

Relevant coursework: Anatomy and Physiology, Medical Terminology, and Introduction to Microcomputers

National Society of Leadership and Success

Awarded Deans List in Fall 2017 and Fall 2018

WORK EXPERIENCE

Goodwill Industries of Central Indiana, Inc. Indianapolis, IN 07/2017-Present

Sales Associate

Answers customer’s questions quickly and efficiently, increasing customer loyalty

Determines what media meets quality criteria for scanning

Determines if books meet marketplace value for online processing

Stocks clothing merchandise on salesfloor in correct category and size

Organizes and refills processed books into literature category to maximize sales

Cleans ecommerce area at end of each shift

VOLUNTEER EXPERIENCE

St. Francis Indianapolis, IN 2006-2018

Volunteer

Labeled blood draw bottles

Began working on elderly floor providing personal care services

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