MARINA LYUBLINER, CSM
***************@*****.***
March 2019: Scrum
Alliance Certified Scrum
Master (CSM)
PROFESSIONAL SKILLS
Agile/Scrum
Waterfall
Coaching
Facilitating
Time Management
Mentoring
Work Breakdown Structures
Budget Management
Conflict resolution
EDUCATION
Bachelors of Arts in
Communications Studies
University of Minnesota Twin
Cities May 2013
Dean’s List:
Fall 2009-Spring 2013
PROFESSIONAL CERTIFICATIONS
SOFTWARE SKILLS
Atlassian Suite (Jira)
Microsoft O365 Suite (Project
Professional, Excel, Word,
PowerPoint, SharePoint)
Collaboration Tools (WebEx,
Skype, Slack)
Finance Tools (Quicken)
LANGUAGES SKILLS
Russian: Proficient
Spanish: Basic
Motivated and results-oriented Certified Scrum Master with over 10 years of experience in fast-paced, collaborative environments with an emphasis on creative problem solving, coaching, and relationship building. A unique ability to learn rapidly and excel in new environments caused by strong interpersonal, analytical, and organizational skills, and a love for continual learning and growth. Excited about Scrum and affecting change, helping teams come together and mature with one another to create something great. PROFESSIONAL EXPERIENCE
Scrum Master/Agile Coach and Project Manager
Aston Technologies, St. Louis Park, MN / September 2018 – March 2019
Facilitated a Migration from Cisco to Palo Alto HA Pair Firewalls; increased security by 27%, increased performance by 2,597 Mbps, and decreased cost per protected Mbps by $21
Led a Scrum team in designing a network consisting of a 5 floor HQ and 5 field offices
Coached teams in a transition from Waterfall to Agile; facilitated Refinement, Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives
Introduced, educated, and reinforced Scrum methodology and Agile framework to team members; increased productivity by 15%
Mentored teams in ITIL best practices and executing CAB meetings POS and New Hire Trainer
Murray’s Steakhouse, Minneapolis, MN / June 2014 – September 2018
Developed, tested, and implemented three new Point of Sale systems; decreased customer wait time by 13% per shift
Minimized software defects via Interoperability Testing, UAT, and Security Testing
Executed and oversaw training for all new employees in business processes
Exceeded customer service expectations by building and maintaining relationships with everyday customers to CEO’s in a fine dining setting
Project Manager and Payroll Executive
A-Z Friendly Languages, Brooklyn Park, MN / March 2008 – July 2015
Mediated and negotiated contracts with clients to ensure repeat business; generated 10% in business and interpreter growth
Streamlined payroll process for all 800 interpreters; reduced labor costs by 27% through improvements and upgrades
Managed high profile contracts and requests from clients including the State of Minnesota, Hennepin County, Medica and UCare MARINA LYUBLINER, CSM
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Event Manager and Promotions Coordinator
CBS Radio, Minneapolis, MN / January 2013 – May 2014
Supervised over 100 events throughout the Twin Cities including concerts, fundraisers, and radio station sponsored events
Contributed to relationship growth between station and high profile clients, delivering excellent customer service to artist’s managers during concerts
Trained all new employees and promotions assistants; increased staff productivity by 22% via cross-training
Project Manager
Nova Project (University of Minnesota), Minneapolis, MN / February 2011 – June 2013
Saved U.S Department of Energy Office of Science an upwards of a million dollars by performing quality control
Trained and supervised 125 employees in order to demonstrate efficiency, safety, and decrease economic loss
Human Resource Leadership and Talent Management Data Coordinator Cargill, Wayzata, MN / Contract: October 2013 – June 2014
Generated Company-Wide Annual Talent Reviews for over 30,000 employees using Qualtrics Survey Software; increased Talent Review project efficiency by 25% by streamlining operations
Eliminated need to hire new team members by exceeding performance requirements, with estimated $35K annual savings
Optimized processes of Annual Talent Report by designing and initiating a 35-page training manual for all new employees