Customer Service Loan
Resume:
James Capell
Boise, ID *****
************@*****.***
** ***** ** ******** ********** from origination, underwriting, to foreclosure prevention.
Education:
BSU Associates Degree in Computer Networking Graduated 2002
Highland High School Graduated 1999
Experience:
Loan Counseling Supervisor March 2009-Current
Idaho Housing & Finance Association/HomeLoanServ
Supervise Home Retention Loss Mitigation Department
Guideline & Program implementation, and monitoring
Pipeline Management/Loss Mitigation Underwriting Management
Customer Service/Escalations
NCHEC Certified
Loan Officer Trainer/Underwriter June 2006-September 2008
Axia Financial
Trained and Coached 13 loan officers
Underwriting, and processing all loan files
Pipeline Management & Compliance (QA)
Customer Service
Loan Officer Assistant/Processor June 2004- June 2006
Metrocities Mortgage
Loan Processing for 4 high performing loan officers
QA & Compliance
Pipeline Management
Application though funding
Customer Service
Loan Processor May 2002-June 2004
Coventry Mortgage
Loan Processing for 3 high performing LO’s
QA & Compliance
Pipeline management
Application though funding
Customer Service
Contact this candidate