Medical Assistant Customer Service
Resume:
CARMEN QUINONES
Orlando Fl,32824
**********************@*****.***
PROFESSIONAL
SUMMARY
Attentive and self-motivated medical assistant. with 10 years of experience.
Experienced working in a healthcare setting providing direct care to patients. Honest,
dependable, self-starter with excellent customer service skills, Bilingual Able to
assess client needs, make timely decisions, and provide appropriate follow-through.
CERTIFICATIONS &
SKILLS
Certified Medical Assistant (AMT)
First Aid CPR AED, Child CPR AED, Infant CPR 09/09/2017
HIV Testing Certified 08/2013- present
HRA 06/2017 - 09/2018
Certificate in Translation and Interpretation 01/2013-Present
Child Abuse Training 02/2013-Present
Domestic Violence Abuse Training 03/2013- Present
Knowledgeable in e-Clinical Works and AIRS.
Naloxone trained. 2/2019
A1c Testing for Diabetics 3/2019
EXPERIENCE CLINICAL MEDICAL ASSISTANT, APICHA COMMUNITY HEALTH CENTER
JANUARY 2013 – PRESENT
Add medication to chart for std treatment.
Access what vaccines are due to update in the chart
Add template according to visit for the provider.
Greet, vitalize and prep patients for medical providers.
Assist medical provider various procedures such as incision and drainage,
suture removal, HRA.
Lead Phlebotomist trained other MA’s
Peak Flow, Finger Stick, Rapid HIV Testing, EKG.
Assist patients with referrals, follow up appointments, medication
Monitor the temperature of vaccines and the specimen’s refrigerators/freezers.
Maintain Autoclave.
Pre-visit planning.
Cover front desk as needed.
HEALTH HOME AID, PARTNERS & CARE -JANUARY 2011 – JANUARY 2013
Took care of stroke, diabetes and Alzheimer’s hospice patients.
Assist patients with hygiene needs, feedings, in and out of bed, baths, cars,
wheelchairs, etc.
Prepared nutritious and satisfying meals.
MEDICAL ASSISTANT, BAY RIDGE MEDICAL CENTER MAY 2001 – AUGUST 2004
Greeted patients, took vital signs and prep for a medical provider.
Performed EKG, PFT and Phlebotomy Restocked assigned rooms, obtained
lab results, pulled patients’ charts for the next day. Answered phones
Schedule appointments
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EDUCATION BRAMSON–ORT COLLEGE, FOREST HILLS, NY
AAS, Medical Assistant 06/ 2011, GED
Purdue University Global, Fort Lauderdale, FL Dec 2019
Bachelor of Science in Human Services in Youth/Family
Services and Administration December,
Contact this candidate