LUIS ALBERTO LLENSE
Languages: English and Spanish.
Ex-Member of the Telecommunication Committee of the AMCHAM
Cell: 954-***-**** E-MAIL : ***********.******@*****.*** Address: 2740 Forest Hills #103 Coral Springs, Fl. 33065 PRC:A058-174-671
TELECOMMUNICATIONS PRE-SALES ENGINEER
My expertise includes High Technical Support in Satellite Telecommunication & F/O in ATM, Frame Relay, IP Solutions and Broadband, SAT or LMDS with COMSAT Labs & CISCO CPE’s Solutions. Managed Projects and give Support to Carriers Routers ADSL, VoIP, IADs, Hot Spots, Solutions with IP Roaming; Cellular & PDAs, ARUBA Sec WLANs, Satellites Antennas & Decoders, V2oIP Decoders to IPTV Channels; DAS Systems with UTP cable CAT5-6 to TDMA, CDMA, GSM or UMTS, to expand In-Building Systems. Worked in COMSAT Satellite Services owner of INTELSAT & Inmarsat a Lockheed Martin Global Telecommunications Company and Telecommunications Director with Observa Telecom sold $10M give National Training and Support to Telefónica LATAM 500K Routers ASUS, VoIP with IP Roaming with CISCO & Ku ECHOSTAR TVRO Antennas and LNB in 1 year. Support, Training and UpGrades to Carries.
• Technical Support • Organized • Project Management
• Multi-task • Team Facilitation • Attention to Detail
PROFESSIONAL EXPERIENCE
SAMSUNG 2020 Field Merchandise Area Manager: Aug2017-Present
Broward Area with more than one hundred big stores (Best Buy, Walmart, BJ’s, Cotsco, Sam’s, Lowes, Home Depot, Target, Sears, Office Depot and Office Max), to check prices, displays do resets and all the functionality of Samsung Products.
SAMSUNG/LATAM Samsung Experience Consultant Agu2016-Present
Pre-Sales: Promote, Teach and Post-Sales Support about the Samsung Devices SmartPhones, SmartWatches, Tablets, Notes, Cameras, LapTops, etc.
SAMSUNG/MOSAIC Samsung Experience Consultant Jun2013–Agu2016
Pre-Sales: Promote, Teach and Post-Sales Support about the Samsung Devices SmartPhones, SmartWatch, Tablets, Notes, Cameras, Lap Tops, Home Sync, etc.
Supervise SAS BBYM Stores and I’m a RECORD SALES HOLDER 2013 and won some sales contest in 201*-****-****.
Project Manager & Sales Engineer, AER, Maryland Jun 2008 – Feb 2012
Improve Techs of VoIP Products and Phone Cards to sale in Stores in the bigger Distributor of DMV (DC, Maryland, and Virginia) QoS in Gateways with Servers of Providers and Customer Service.
Regional Support Manager, Gamma, Atlanta, Georgia. May 2007 – Jun 2008
Started like a Supervisor in Maryland, Virginia and Washington DC, then performing the zone and tech support to Phone Cards for the Center America VoIP Solutions with better Gateways and doing Marketing to improve the Brand.
PERU:
Telecommunications Director, Midas-Observa, Peru Jan 2005 – May 2006
Selling to Carriers almost 10 million dollars in a year VoIP Eq., ADSL Eq., IADs, Wireless Eq. & Accessories, Cellular & PDAs, WLANs with Security Eq., Satellites Antennas & Decoders, Hot Spots Eq. & Solutions with IP Roaming, DAS Systems with UTP cable Solution to TDMA, CDMA, GSM or UMTS, etc. Pre-Post-Sales
Attendant for New Products over IP or not
Homologate the Product in a MTC
Trade with the Providers for a New Tech
QoS in Gateways with the Servers Providers
Have Meetings with the Customers (The Bigger Carriers of Telecom)
Make testing in the Lab of the Customers to approve Firmwares.
Have meetings with the Sub-Distributors to have more to Sales.
Have Meetings with the GM and CEO to improve the Sales
Make Reports of any meeting or test in the Lab of Telecom to GM
Did Expositions for New Product to the Sub-Distributors of the Customer
Did the Customer Support Service of Any Product sold
Made a Project to VoIP Roaming in the Customer Lab and some Clients
Supervising Wireless and F/O providers installations
Make Expositions for a New Products to Prospects
Make a Quote to Sell and Support for any Product and System we have
Participation in the Auction of our Products to sell to our Customers
Built “The Platform” for a First International VoIP Roaming
Participate in the DAS testing to expansion of cellular coverage in Lima
Participate in a TVRO Header Ku Frequencies of Telefónica
GIVE NATIONAL TRAINING AND SUPPORT 2005-2006
MIS Project Manager, Wi-Net Telecom, Lima-Peru Jun 2001-Dec 2004
(Multiservice Integrated Solutions) Projects in IP Communication, Voice and
Video Services additional with VSAT, SCPC, Frame Relay, and Premium
Services with VPN’s and Video Surveillance by Internet. Pre-Sales and Support.
Launch for New Products over F/O or Wireless
Trade with the Providers for a New Tech
QoS in Gateways with the Servers Providers
Have Meetings with the Customers (The Bigger Carriers of Telecom)
Have meetings with the Subs-Distributors to improve Sales.
Have Meetings with the GM and CEO to improve the Sales.
Supervising Wireless and F/O provider’s installations
Make Expositions for a New Products to Prospects.
COMSAT PERU-Lockheed Martin Global Telecom (LMGT) Now British Telecom Businesses Consultant (Pre-Sales of Telecommunications) Set 1998-May 2001
Enterprise Sector, Commerce and Industry. Carrying Service in International & and National in Piura, Chiclayo, Trujillo, Arequipa, Iquitos and other sites.
Land: Clear Channel, Frame Relay, connectivity IP, Internet Throws One Platform and Backbone ATM. VPN, FireWall, Intranet, Extranet, Satellite: VSAT, SCPC, PAMA, DAMA, Internet Asymmetric towards I-NAP. Access PPP or PMP in FR or ATM in Wireless in the Intelsat Network. Participation in the Inauguration of the NAP Peru. [ COMSAT WAS A CARRIER OF CARRIERS]
Attendant for New Products over IP, ATM, FR
Sale National and International Communications
Cisco Partner to install CPE in the customer sites
Launch of the First ATM Land Wireless Service in Lima
QoS in Gateways with the Servers Providers
Have Meetings and Appointments with the A1 Customers
Customers were The Bigger Carriers of Telecom and A1 Companies
Testing in the Lab with F/O and Satellite with New Devices
Have meetings with the Subs-Distributors to improve Sales.
Have Meetings with the GM and MMS to improve the Sales
Do Expositions for New Products to the Sub-Distributors
Did the Customer Support Service of Any Product sold.
Make Expositions for New Products to Prospects.
Marketing of all the National and International sites launch
Launch of ATM, IP or FR Satellite Network with Comsat Labs and Int.
Supervising Wireless and F/O provider’s installations
Create with the Bigger Carriers over F/O and Wireless the Nap Peru
Founder of NAP Peru in communication with all ISPs
Give suggestions to use an ERP Program to my customers.
Sale Premium Solutions with VideoSurvellance and VideoConference
Connections to Comsat Backbone InterNap in Clarksburg, Md.(2,3 Gbps)
GIVE NATIONAL TRAINING AND CUSTOMER SUPPORT 1998-2001
EDUCATION AND PROFESSIONAL DEVELOPMENT
INICTEL
Inst. Nac. De Investigación y Capacitación en Telecomunicaciones
Ingenieria de Telecomunicaciones (UNI)
02-07-99 – 27-03-00
SISE
Sistema y Soporte Empresarial – Computación e Informática
Carrera Profesional
12-06-89 – 12-12-89
CERTIFICATED:
Miller & Heiman
Conceptual Selling (La Venta Conceptual)
Strategic Selling (La Venta Estratégica)
12-02-98 – 12-06-98
CISCO
AM Cisco Solutions Essentials for Enterprises
Integral Curse of Products
04-05-99 – 04-07-99
GlobalWay
Curso de Tecnología de Comunicación Satelital por COMSAT en Colombia. (Bogotá)
11-07-99 – 11-10-99
VPN – PKI
Curso de de Tecnologías de Comunicaciones sobre IP LMGT en COMSAT Venezuela. (Carácas)
05-07-01 – 05-13-01
TRAINING:
American Chamber of Commerce-Telecom Committee
Participate
1998-2004
CISCO SYSTEMS PERU (Seminars of Products and Tech.)
Participate
1998-2004
COMMON Perú – IBM (High Technology Events)
Participate
1998-2003
Millenium Digital World 2000 Conference UNI-Computronic
Expositor
2000-2001
Multisectorial Radio Communication Curse- INDECI
Expositor
1998-2003
Foro of Telecommunications (Technology Seminaries)
Organization
1999-2004
Lucent Technologies (Product and Tech Seminaries)
Participate
1998-2002
MTC (Ministry of Transports and Communications)
Participate
1998-2004
NAPPeru (Net Access Point)Internet Carriers Access Point
Organization
2000-2001
Osiptel (Org. Sup. De Inversión Privada en Telecom.)
Participate
1998-2004
Telecommunication Health Ministry Seminaries
Expositor
1996-2004
AMCHAM – Voice over IP, Telephony over IP
Expositor
2003-2004
INICTEL – Voice over IP, Telephony over IP
Expositor
2004
Router Asus Installation Course – to all the Outsourcing Telefonica Companies in the country - National Training
Expositor
2005-2006
LGC Wireless DAS Systems with UTP cable Solution to TDMA, CDMA, GSM or UMTS, to expand Cellphone Communication
Expositor
2006
Battle of The Cloud (Panel: Cisco, Citrix, Gartner, HP, IBM, Microsoft & TMC)
Participate
2012
SAMSUNG (Sales Experience Solutions)
Integral Course of Products
Participate
2013
SAMSUNG Associative / Expert Support and Customer Service
Participate
2013-2016
HUGHESNET Ka & Ku Satellite and Terrestrial Carriers Telecommunications Training
Participate
2017
ADITIONAL DATA
OWNER VEHICULES
Brand
HONDA
Model
CIVIC
YEAR
2012
Florida Drive License A-1
: L-520-***-***-***
RADIO AMATEUR
Indicative of Radio Amateur
OA4AX
Category of Operator
Technician (Intermedium or Superior in Peru)
Modes to use in Base
VHF-HF-PACKET (Digitals) since 1987
Indicative in INDECI (Defensa Civil)
Lt. C-38 (Resolution 259)
Electronic mail in INTERNET
E-mail: ****.*******.******@*****.***
PERSONAL REFERENCES
Ing. Aldo Gomero
Ing. Alfredo Arnulfo
Director de Operaciones de
Ex- Global Crossing now Level3
Ex-Gerente General COMSAT PERU
Gerente General Sesitel Peru
Tf. 317-5900 Cel. +519**-****** *******@******.***
Tf. 330-1594 Cel. +519**-****** ********@***********.***
Dr. Ph.D. Jorge Heraud (OA4LS)
Ing. Luis Alejos Torres
Doctor PhD en Física Robótica Digita
Profesor de Física Robótica PUCP
Gerente General
COMMANAGMENT
Tf. 626-2000 Cel. +519**-****** *******@****.***.**
Tf. 463-4269 Cel. +519********
****.******@*************.***.**
Ing. Rodolfo Velarde
Tom Chow
Ex-Gerente de Marketing & Ventas de COMSAT e IMPSAT
GM & VP of Engineering
Comtech Systems Inc
Tf. +1-754-***-****
********@********.***
Tf. +1-407-***-****
***.****@**************.***
Vladimir Velockovich
Leonardo Silva
VP Sales Latino America & Caribbean
Advanced Media Technologies
Retail Product Trainer
Samsung Telecommunications
Tf. 954-***-****
************@***.***
Tf. 786-***-****
*****.***@*******.***