LUIS ALBERTO LLENSE

Languages: English and Spanish.

Ex-Member of the Telecommunication Committee of the AMCHAM

Cell: 954-***-**** E-MAIL : ac9wp9@r.postjobfree.com Address: 2740 Forest Hills #103 Coral Springs, Fl. 33065 PRC:A058-174-671

TELECOMMUNICATIONS PRE-SALES ENGINEER

My expertise includes High Technical Support in Satellite Telecommunication & F/O in ATM, Frame Relay, IP Solutions and Broadband, SAT or LMDS with COMSAT Labs & CISCO CPE’s Solutions. Managed Projects and give Support to Carriers Routers ADSL, VoIP, IADs, Hot Spots, Solutions with IP Roaming; Cellular & PDAs, ARUBA Sec WLANs, Satellites Antennas & Decoders, V2oIP Decoders to IPTV Channels; DAS Systems with UTP cable CAT5-6 to TDMA, CDMA, GSM or UMTS, to expand In-Building Systems. Worked in COMSAT Satellite Services owner of INTELSAT & Inmarsat a Lockheed Martin Global Telecommunications Company and Telecommunications Director with Observa Telecom sold $10M give National Training and Support to Telefónica LATAM 500K Routers ASUS, VoIP with IP Roaming with CISCO & Ku ECHOSTAR TVRO Antennas and LNB in 1 year. Support, Training and UpGrades to Carries.

• Technical Support • Organized • Project Management

• Multi-task • Team Facilitation • Attention to Detail

PROFESSIONAL EXPERIENCE

SAMSUNG 2020 Field Merchandise Area Manager: Aug2017-Present

Broward Area with more than one hundred big stores (Best Buy, Walmart, BJ’s, Cotsco, Sam’s, Lowes, Home Depot, Target, Sears, Office Depot and Office Max), to check prices, displays do resets and all the functionality of Samsung Products.

SAMSUNG/LATAM Samsung Experience Consultant Agu2016-Present

Pre-Sales: Promote, Teach and Post-Sales Support about the Samsung Devices SmartPhones, SmartWatches, Tablets, Notes, Cameras, LapTops, etc.

SAMSUNG/MOSAIC Samsung Experience Consultant Jun2013–Agu2016

Pre-Sales: Promote, Teach and Post-Sales Support about the Samsung Devices SmartPhones, SmartWatch, Tablets, Notes, Cameras, Lap Tops, Home Sync, etc.

Supervise SAS BBYM Stores and I’m a RECORD SALES HOLDER 2013 and won some sales contest in 201*-****-****.

Project Manager & Sales Engineer, AER, Maryland Jun 2008 – Feb 2012

Improve Techs of VoIP Products and Phone Cards to sale in Stores in the bigger Distributor of DMV (DC, Maryland, and Virginia) QoS in Gateways with Servers of Providers and Customer Service.

Regional Support Manager, Gamma, Atlanta, Georgia. May 2007 – Jun 2008

Started like a Supervisor in Maryland, Virginia and Washington DC, then performing the zone and tech support to Phone Cards for the Center America VoIP Solutions with better Gateways and doing Marketing to improve the Brand.

PERU:

Telecommunications Director, Midas-Observa, Peru Jan 2005 – May 2006

Selling to Carriers almost 10 million dollars in a year VoIP Eq., ADSL Eq., IADs, Wireless Eq. & Accessories, Cellular & PDAs, WLANs with Security Eq., Satellites Antennas & Decoders, Hot Spots Eq. & Solutions with IP Roaming, DAS Systems with UTP cable Solution to TDMA, CDMA, GSM or UMTS, etc. Pre-Post-Sales

Attendant for New Products over IP or not

Homologate the Product in a MTC

Trade with the Providers for a New Tech

QoS in Gateways with the Servers Providers

Have Meetings with the Customers (The Bigger Carriers of Telecom)

Make testing in the Lab of the Customers to approve Firmwares.

Have meetings with the Sub-Distributors to have more to Sales.

Have Meetings with the GM and CEO to improve the Sales

Make Reports of any meeting or test in the Lab of Telecom to GM

Did Expositions for New Product to the Sub-Distributors of the Customer

Did the Customer Support Service of Any Product sold

Made a Project to VoIP Roaming in the Customer Lab and some Clients

Supervising Wireless and F/O providers installations

Make Expositions for a New Products to Prospects

Make a Quote to Sell and Support for any Product and System we have

Participation in the Auction of our Products to sell to our Customers

Built “The Platform” for a First International VoIP Roaming

Participate in the DAS testing to expansion of cellular coverage in Lima

Participate in a TVRO Header Ku Frequencies of Telefónica

GIVE NATIONAL TRAINING AND SUPPORT 2005-2006

MIS Project Manager, Wi-Net Telecom, Lima-Peru Jun 2001-Dec 2004

(Multiservice Integrated Solutions) Projects in IP Communication, Voice and

Video Services additional with VSAT, SCPC, Frame Relay, and Premium

Services with VPN’s and Video Surveillance by Internet. Pre-Sales and Support.

Launch for New Products over F/O or Wireless

Trade with the Providers for a New Tech

QoS in Gateways with the Servers Providers

Have Meetings with the Customers (The Bigger Carriers of Telecom)

Have meetings with the Subs-Distributors to improve Sales.

Have Meetings with the GM and CEO to improve the Sales.

Supervising Wireless and F/O provider’s installations

Make Expositions for a New Products to Prospects.

COMSAT PERU-Lockheed Martin Global Telecom (LMGT) Now British Telecom Businesses Consultant (Pre-Sales of Telecommunications) Set 1998-May 2001

Enterprise Sector, Commerce and Industry. Carrying Service in International & and National in Piura, Chiclayo, Trujillo, Arequipa, Iquitos and other sites.

Land: Clear Channel, Frame Relay, connectivity IP, Internet Throws One Platform and Backbone ATM. VPN, FireWall, Intranet, Extranet, Satellite: VSAT, SCPC, PAMA, DAMA, Internet Asymmetric towards I-NAP. Access PPP or PMP in FR or ATM in Wireless in the Intelsat Network. Participation in the Inauguration of the NAP Peru. [ COMSAT WAS A CARRIER OF CARRIERS]

Attendant for New Products over IP, ATM, FR

Sale National and International Communications

Cisco Partner to install CPE in the customer sites

Launch of the First ATM Land Wireless Service in Lima

QoS in Gateways with the Servers Providers

Have Meetings and Appointments with the A1 Customers

Customers were The Bigger Carriers of Telecom and A1 Companies

Testing in the Lab with F/O and Satellite with New Devices

Have meetings with the Subs-Distributors to improve Sales.

Have Meetings with the GM and MMS to improve the Sales

Do Expositions for New Products to the Sub-Distributors

Did the Customer Support Service of Any Product sold.

Make Expositions for New Products to Prospects.

Marketing of all the National and International sites launch

Launch of ATM, IP or FR Satellite Network with Comsat Labs and Int.

Supervising Wireless and F/O provider’s installations

Create with the Bigger Carriers over F/O and Wireless the Nap Peru

Founder of NAP Peru in communication with all ISPs

Give suggestions to use an ERP Program to my customers.

Sale Premium Solutions with VideoSurvellance and VideoConference

Connections to Comsat Backbone InterNap in Clarksburg, Md.(2,3 Gbps)

GIVE NATIONAL TRAINING AND CUSTOMER SUPPORT 1998-2001

EDUCATION AND PROFESSIONAL DEVELOPMENT

INICTEL

Inst. Nac. De Investigación y Capacitación en Telecomunicaciones

Ingenieria de Telecomunicaciones (UNI)

02-07-99 – 27-03-00

SISE

Sistema y Soporte Empresarial – Computación e Informática

Carrera Profesional

12-06-89 – 12-12-89

CERTIFICATED:

Miller & Heiman

Conceptual Selling (La Venta Conceptual)

Strategic Selling (La Venta Estratégica)

12-02-98 – 12-06-98

CISCO

AM Cisco Solutions Essentials for Enterprises

Integral Curse of Products

04-05-99 – 04-07-99

GlobalWay

Curso de Tecnología de Comunicación Satelital por COMSAT en Colombia. (Bogotá)

11-07-99 – 11-10-99

VPN – PKI

Curso de de Tecnologías de Comunicaciones sobre IP LMGT en COMSAT Venezuela. (Carácas)

05-07-01 – 05-13-01

TRAINING:

American Chamber of Commerce-Telecom Committee

Participate

1998-2004

CISCO SYSTEMS PERU (Seminars of Products and Tech.)

Participate

1998-2004

COMMON Perú – IBM (High Technology Events)

Participate

1998-2003

Millenium Digital World 2000 Conference UNI-Computronic

Expositor

2000-2001

Multisectorial Radio Communication Curse- INDECI

Expositor

1998-2003

Foro of Telecommunications (Technology Seminaries)

Organization

1999-2004

Lucent Technologies (Product and Tech Seminaries)

Participate

1998-2002

MTC (Ministry of Transports and Communications)

Participate

1998-2004

NAPPeru (Net Access Point)Internet Carriers Access Point

Organization

2000-2001

Osiptel (Org. Sup. De Inversión Privada en Telecom.)

Participate

1998-2004

Telecommunication Health Ministry Seminaries

Expositor

1996-2004

AMCHAM – Voice over IP, Telephony over IP

Expositor

2003-2004

INICTEL – Voice over IP, Telephony over IP

Expositor

2004

Router Asus Installation Course – to all the Outsourcing Telefonica Companies in the country - National Training

Expositor

2005-2006

LGC Wireless DAS Systems with UTP cable Solution to TDMA, CDMA, GSM or UMTS, to expand Cellphone Communication

Expositor

2006

Battle of The Cloud (Panel: Cisco, Citrix, Gartner, HP, IBM, Microsoft & TMC)

Participate

2012

SAMSUNG (Sales Experience Solutions)

Integral Course of Products

Participate

2013

SAMSUNG Associative / Expert Support and Customer Service

Participate

2013-2016

HUGHESNET Ka & Ku Satellite and Terrestrial Carriers Telecommunications Training

Participate

2017

ADITIONAL DATA

OWNER VEHICULES

Brand

HONDA

Model

CIVIC

YEAR

2012

Florida Drive License A-1

: L-520-***-***-***

RADIO AMATEUR

Indicative of Radio Amateur

OA4AX

Category of Operator

Technician (Intermedium or Superior in Peru)

Modes to use in Base

VHF-HF-PACKET (Digitals) since 1987

Indicative in INDECI (Defensa Civil)

Lt. C-38 (Resolution 259)

Electronic mail in INTERNET

E-mail: ac9wp9@r.postjobfree.com

PERSONAL REFERENCES

Ing. Aldo Gomero

Ing. Alfredo Arnulfo

Director de Operaciones de

Ex- Global Crossing now Level3

Ex-Gerente General COMSAT PERU

Gerente General Sesitel Peru

Tf. 317-5900 Cel. +519**-****** ac9wp9@r.postjobfree.com

Tf. 330-1594 Cel. +519**-****** ac9wp9@r.postjobfree.com

Dr. Ph.D. Jorge Heraud (OA4LS)

Ing. Luis Alejos Torres

Doctor PhD en Física Robótica Digita

Profesor de Física Robótica PUCP

Gerente General

COMMANAGMENT

Tf. 626-2000 Cel. +519**-****** ac9wp9@r.postjobfree.com

Tf. 463-4269 Cel. +519********

ac9wp9@r.postjobfree.com

Ing. Rodolfo Velarde

Tom Chow

Ex-Gerente de Marketing & Ventas de COMSAT e IMPSAT

GM & VP of Engineering

Comtech Systems Inc

Tf. +1-754-***-****

ac9wp9@r.postjobfree.com

Tf. +1-407-***-****

ac9wp9@r.postjobfree.com

Vladimir Velockovich

Leonardo Silva

VP Sales Latino America & Caribbean

Advanced Media Technologies

Retail Product Trainer

Samsung Telecommunications

Tf. 954-***-****

ac9wp9@r.postjobfree.com

Tf. 786-***-****

ac9wp9@r.postjobfree.com

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