Security Manager

Thomas Pulickal Thomas

E: thomasptkw.com M: +965-********

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Achievement driven, high performing top management professional with outstanding qualifications in all aspects of business operation and functions. Broad ranging technical expertise and a skillful developer of strategic programmes that continually surpass business expectations. Strong ability to influence thinking, forge alliances and build consensus. Profile Snapshot

Achieved top career landmarks while successfully handling and executing a wide variety of responsibilities ranging from business development to operations, project management and technical support. Well organised professional with a track record that demonstrates self-motivation, entrepreneurial ability, creativity and initiative to achieve corporate goals. Delivered improvements in quality, market positioning, and business growth. Functional Skills

Strategic thinker who can plan business initiatives to support corporate objectives. Particularly strong relationship management, team building and general business acumen; Ambitious, aggressive and intensely focused on bottom-line results. Proficiency in computer applications with sound presentation, anticipatory and convincing skills. Sound leadership, decisive with motivational qualities, hardened to accept challenges and deliver results consistently. Pleasing personality with good communication skills

Areas of Expertise

Project Management Business Growth Mentoring / Training Business Development Business Value Addition People Management Sales & Marketing Business Diversification & Set-ups Global Business Contacts Thomas Pulickal Thomas

E: thomasptkw.com M: +965-********

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Work Experience

Alliance General Trading Company– Kuwait August 2017 – till date Operation Manager

Job Profile

• Develop and administer the Company's industrial security programs and coordinate compliance with customer requirements.

• Oversee both facility and personnel security including the maintaining and management of cleared facilities and cleared personnel for the Company.

• Control and oversight of all security measures taken by security staff. Manage a team of 100 personals

• Establish work schedules and is in charge of procurements for security staff.

• Investigates security incidents and recommends improvements.

• Advise senior management and security personnel on the impact of applicable laws and regulations on the Company's operations.

• Coordinate government interactions and compliance activities within the organization during and after audits initiated by government agencies.

• Conduct internal audits of security, at all facilities as appropriate.

• Develop and coordinate training programs in security education as required.

• Recommend and procure training materials and monitor the effectiveness of related training programs

• Provides input for various company planning processes and may prepare budgets. Key Deliverables

• Review all security reporting completed by the contract security team and provide weekly summaries to the management and corporate security. Also conduct analytical review of security reporting and make changes to the security site specific program. Assist with special projects associated with the security operation

• Responsible for the professional appearance of the entire security team assigned to the site.

• Responsible for the quality and accuracy of the all logs and incident reports generated at the site.

• Responsible for the security and proper control of the lost & found items turned into the Security Department at the assigned site. Responsible for the creation and implementation of post orders for the security team on site

• Single largest contributor to the company’s turnover and profits for 3 years in a row

• Redefined all departmental operational procedures increasing efficiency and decreasing processing errors and lead time

• Mentored Sales and Account team to help drive new business and month over month increasing revenue. Asean Brown Boveri, Kuwait (ABB) Jul’ 2013 – July 2017 Asst. Operation Manager

Job Profile

• Provide inspired leadership for the organization.

• Make important policy, planning, and strategy decisions.

• Develop, implement and review operational policies and procedures.

• Assist HR with recruiting when necessary.

• Help promote a company culture that encourages top performance and high morale.

• Oversee budgeting, reporting, planning, and auditing.

• Work with the board of directors to determine values and mission, and plan for short and long-term goals.

• Identify and address problems and opportunities for the company.

• Build alliances and partnerships with other organizations.

• Support worker communication with the management team. Thomas Pulickal Thomas

E: thomasptkw.com M: +965-********

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Key Deliverables

• Reporting to the Director of service quality, primarily responsible for 16,000 internal customers and all external customers

• Maintaining the Service Quality Customer Service Standards Library for the department

• Managing and developing stores’ monthly incentive programme and cost justifying

• Supervising, motivating and developing team reward and recognition programs

• Handling and swiftly resolving customer complaints in a professional and effective manner Education & Training

• Master’s Degree in Business Administration (MBA)

• Bachelor’s Degree in Economics (BA),

Certificates

• International Qualification for Security Operations (RIMSCO – UK) Personal Details

• Date of Birth : 30.03.1990

• Sex : Male

• Nationality : Indian

• Kuwait Civil ID # : 290*********

• Kuwait Driving License: 290*********

• Passport No : K7224835

• Residency Permit : Article-18, Transferable Work Visa of the State of Kuwait

• Language Proficiency : English (expert), Arabic (speak)

• Other Interests : Music, Socializing, Current affairs, keeping fit, Play - volleyball, football, cricket Dated: Signed: Thomas Pulickal Thomas

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