Service Representative Sales
Resume:
WORK EXPERIENCE
Call Center Agent
Iqor Philippines Inc.
August 2010 – November 2015
Responsible for delivering highest possible quality service and education to the customers about accounts, billing, and technical assistance.
Resolves problems by using available information and good judgment and decision-making skills with the ultimate goal delivering customer satisfaction.
Technical Service Representative
Sutherland
March 2009 – July 2009
Provide quality technical support service through one-call resolution to establish a long-term customer relation.
Accurately respond to questions and assist customers with product features, installation, setup, trouble shooting and hardware operations.
Cashier
Manels Total Bataan Inc.
July 2007 – January 2009
Manage work allocation, productivity and quality of work with minimum supervision.
Categorization of sales slip on a daily basis. Manage and handle total bills, receive money, make change, full out charge slip and give receipts.
Cashier
Pandayan Bookshop
September 12, 2006 – December 12, 2006
Answer customer question and provide information on procedures or policies.
Establish and identify prices of goods and tabulate bills using calculator and handle cash register
Resolve customer complaints and calculate total payments received during a time period and reconcile this with total sales.
************@*****.***
Balut, Orion, Bataan
SKILLS
Knowledgeable in Management
Possesses basic office operation skills
Good communication skills
Cashiering operation skills
Manual Drafting (Architectural, Structural, Mechanical, Electrical Layout and Details)
Computer-Aided Drafting
(AutoCad 2D &3D)
3D Rendering
Digital Imaging
TECHINICAL DRAFTING AND CAD TECHNOLOGY COURSE
MICROCADD INSTITUTE
JUNE 2018 – JUNE 2019
Bachelor of Science in Business Administration
Bataan Peninsula State University
2002 - 2006
EDUCATION
Contact this candidate