Manager Customer Service

KHIANNA WALKER

***** ******** **. ******, ******** 73012

870-***-**** *************@*****.***

OBJECTIVE

New resident and graduate with proven communication, problem solving, and teamwork skills. Seeking a position to enhance my educational and professional skills in a stable and dynamic workplace. Looking for opportunities to advance and grow.

SKILLS & ABILITIES

As follows: Communication, ability to work under pressure, time management, self-motivation, leadership, adaptability, teamwork, Microsoft computer skills ( Word, PowerPoint, Excel), active listener, customer service, positive attitude, problem solving, management skills, 42WPM

EXPERIENCE

2016- 2019

2016- 2018

Assistant, Big Banjo Dumas, Ar.

Duties included the inventory for the store and placing orders as needed. Work required filing all the paper work that includes check stubs, building costs, and more. Daily tasks varied from answering the phone and taking orders to cooking and may even wait on tables.

Field Experience, University of Arkansas at Pine Bluff

Observed different teachers in the classroom for 30 hours per semester to study the classroom management, procedures, and rules. As well as lesson plans, unit plans, and daily assignments. The teachers were selected by the university and the school that was assigned to each student.

2013- 2016

Manager, McDonalds

Shift manager, taking responsibility for my crew. Making sure people were on time and the business was functional for everyone that came in contact. Oversaw all sales transactions for to make daily deposits.

EDUCATION

2015- 2019

2012- 2014

2009- 2012

Bachelor of General Studies, Pine Bluff, Ar., University of Arkansas at Pine Bluff

Associate’s Degree, Pine Bluff, Ar., Southeast Arkansas College

High School Diploma, Dumas, Ar., Dumas High School

References available upon request

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