Customer Service Care

DEBORAH L STEVENS

**** ******* ******, ******, ** 93611

Cell: 559-***-****

******************@*****.***

PROFESSIONAL PROFILE

A reliable, hard working individual who is punctual, efficient and accurate. Able to work independently, with a team, or be a team leader. Able to multi-task, work well under pressure, and achieve success. Seeking a long-term career opportunity with an established company where there is room to grow.

SKILLS

Microsoft Excel/Word

Professional phone Skills

Customer Service/Customer Care

Staff Scheduling/Business Management

Business Development

Creative Problem Solving

File/records maintenance

Accounts Payable/Receivable

General/Executive Office Skills

Payroll/Weekly Reports

Organizational Skills

Outlook

Financial records and processing

EXPERIENCE

TARGET

Human Resources 06/2013 to Current

Daily Reports: Attendance, Team Member Punches, Projected Overtime, Compliance

Payroll: Punch Accuracy, Process Paid Time Off/Vacation Pay

Adjust Team Member Schedules/Approve Shifts Swaps

Screen Potential Applicants/Schedule Interviews

Team Member Training/Accountability

Cash Office

Start Funds/Registers/Self-Check Out

Daily Advances

Balance Safe

Prepare Deposit/Order Monies

Ensured OSHA Compliance/Steri-Tech Visits

Backroom Logistics

Inventory Control

Generated Accuracy Reports

Electronics/Key Holder/Verify Incoming Inventory

Ad Prep/Ad Set

Ensure Accuracy of Weekly Ad Set

Train/Direct Six Team Members

Proper Mail Distribution

THE PALACE COURTYARD

Owner/Vice President 11/2005 to 12/2012

Managed Staff: Payroll/Scheduling/Training/Correctives

Rented Space/Managed up to 145 Vendors/Prepared Vendor Lease

Complete cashiering ability

Quick-books

10 Key

BIOSYSTEMS

Administrative Assistant 05/1987 to 04/1988

Instrumental in Launching New Software Program

Managed Vice Presidents Schedule/Appointments

Customer Service/Customer Care

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