Christina Calloway

**** *. ******* *** * - Milwaukee, WI 53218

Cell Phone: 414-***-****; Email: ac9wi3@r.postjobfree.com

OBJECTIVE: Seeking a position that will help compliment my accomplishments, as well, as continually help me grow above and beyond.

ACCOMPLISHMENTS:

Employee of the Month 3 months straight.

Promoted to Management after 6 months with the company.

EXPERIENCE:

PNC BANK – Menomonee Falls, WI November 2017 - Current

PERSONAL BANKER/UBS

Responsible for daily Operations/Safety of staff.

Assisted clients in helping them improve their financial well-being.

Implemented financial planning to ensure clients are set for retirement.

JCPENNEY – Menomonee Falls, WI March 2014 – October 2016

RETAIL SUPERVISOR/MANAGEMENT

Instructed staff on how to handle difficult/complicated sales and executed daily operations of cash counts, up-selling, etc.

Formulated pricing policies for merchandise according to profitability requirements.

Estimated consumer demands and determined proper location of merchandise which would best appeal to the consumer’s eye.

Trained/Managed employee productivity and delegated specific tasks/duties to employees.

Reviewed inventory for sales records, prepared reports for management and budgeting department.

Conferred with company officials to develop methods and procedures on how to increase sales, expand markets, and effectively promote business.

Reconciled cash receipts

Monitored sales activities to ensure that customers received Superior customer service.

Prepared work schedules to ensure our store was properly staffed from a business perspective.

Served as First Response to customer care/complaints.

PLS FINANCIAL – Milwaukee, WI Mary 2009 – February 2014

ASSISTANT MANAGER

Executed daily cash counts and inventory of merchandise and created an effective strategy guide to help promote sales inventory.

Trained associates of proper procedures in ordinance with company guidelines.

Implemented appropriate work schedules to ensure coverage based on company demands.

Evaluated work performance and offered extensive coaching when needed.

CVS PHARMACY – Whitefish Bay, WI August 2003 – February 2009

ASSISTANT MANAGER

Prepared work lists for staff to ensure the best customer experience and examined highly recommended merchandise for bottom line.

Supervised and engaged in promoting a safe and happy work place for both customers and employees.

Monitored productivity of associates and trained associates to implement the perfect sales pitch when introducing company product that best fits consumer needs.

EDUCATION: MATC/UWM – Downtown Milwaukee 2003-2006

WHITEFISH BAY HIGH SCHOOL – Whitefish Bay, WI – Diploma 2003

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