Business Data Analyst

Matthew L. Williamson Tomball, Texas *****

Phone: 832-***-**** email: *************@*****.***

Business / Data Analyst

Objective

Passionate and critical thinker seeking a Business / Data Analyst position. Highly skilled in all aspects of data analytics, including mining, generation, and visualization. Fully committed to transforming data into readable, goal-driven reports for continued innovation and growth while offering exceptional ability to proactively communicate and collaborate with customers.

Critical Skills

Data Mining & Analytics Agile / SDLC / Waterfall Big Data

Data Visualization Business Process Improvement Six Sigma

MS SQL Server Management Studio Business Intelligence (BI) MS Office Suite

User Acceptance Testing (UAT) Data Requirement Capture Tableau

Career Highlights

Participated in team responsible for development and implementation of a business intelligence solution providing monitoring, reporting and alert notification capabilities for 20+ manufacturing sites world-wide. Activities included graphical user interface design, report output design, data analysis/modeling and factory metric/analytics selection resulting in $10 million ($4 million in manufacturing process cost avoidance + $6 million in increased revenues) attributable to enhanced product quality.

Education

Bachelors of Business Administration - LeTourneau University, Texas

Associate of Applied Science in Electronics Technology - Alvin Community College, Texas

HP Six Sigma Blackbelt

HP Six Sigma Greenbelt Instructor – HP Certified

Professional Experience

Icon Consulting; Houston, Texas

Data/Business Analyst; Hewlett Packard Enterprise May 2008 – October 2018

Utilized SQL queries to extract data providing table/element content and process flow visuals to aid in team identification of possible areas for improvement and/or failure points

Identified key performance indicators (KPIs) and categorization methodologies relating to the manufacture of HP Enterprise Servers

Performed usability testing of API/XML/JSON raw data extracts using advanced data analytic software to verify content, accuracy and report response performance.

Acted as liaison between stakeholders (test developers, data capture, data storage, advanced analytic, quality groups and subject matter experts) to capture and clarify data requirements

Responsible for test data content / accuracy and validation from data capture to information visualization.

Fast paced environment with constantly changing business elements and issues: Multiple time zones, 20+ World Wide manufacturing locations, numerous unit configurations, evolving test methodologies, new user requirements, new reports, report enhancement requests, …

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US Oncology; Houston, Texas

Regional Information Technology Leader November 2005 – February 2008

Responsible for development and implementation of three year strategic IT plans, program/project management of various system/application implementation activities, providing IT support for process improvement initiatives, training, development and mentoring of practice IT staff.

Hewlett-Packard Company; Houston, Texas

Six Sigma Blackbelt / Project Manager June 2002 – November 2005

Led a 50+ member World Wide Total Customer Experience Council for HP encompassing team architecture design, weekly teleconference topic selection/facilitation and quarterly business reviews (agenda design, facilitation and logistics).

Led a 30 resource team through the completion of a detailed process map and identification of top issues/corrective actions required to reduce customer order defects relating to Hewlett-Packard’s Configure to Order Process. Corrective actions required the design and implementation of a Channel Service Partner specific web site along with redesigned pricing summary processes to eliminate erroneous order placement issues. Output yielded $1,000,000 monthly revenue growth as the result of an 89% decrease in order fallout.

Led a 15 resource cross-functional team in the identification of key financial processes/gaps/issues involved with the transfer and recognition of cost of goods sold and operational expenditures relating to Hewlett-Packard’s extended warranty revenue sales. Results identified key process gaps along with targeted areas of improvement opportunity.

Compaq Computer Corporation; Houston, Texas

Engineering Project Manager; Systems Engineering Product Development September 2000 – June 2002

Responsible for managing the development and integration of Compaq Microsoft/Intel Workstation platform software.

Compaq Computer Corporation; Houston, Texas

Quality Engineering Program Manager; Desktop Engineering & Quality July 1994 – September 2000

Responsible for launch and implementation of customer facing projects targeted at early identification and resolution of Desktop PC design issues.

Compaq Computer Corporation; Houston, Texas

Quality Engineer; Reliability Engineering January 1991 – July 1994

Responsible for PC Option test plan design and implementation including Mass Storage, Monitors and Communication Devices.

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