William(Will) R. Gooch

*** * ****** ***

OSHKOSH, WI 54901

ac9wg3@r.postjobfree.com

314-***-****

Professional Summary

Dedicated IT Integration Manager with over 14 years of progressive IT experience, 5 of them in team lead or managerial positions. Background includes leading a team of IT Architects, Analysts, and Developers, as well as development, project management, process improvement, and cultivating customer and internal business relationships. A strong communicator with the ability to find the proper approach to any executive or subordinate.

Skills and Knowledge

Excellent communication skills

Performance management, mentoring and leadership

Requirements gathering

Change Management

Continuous Integration practices

IT Ambassador and liaison to the business

SDLC

Employment History

Brunswick Corp/Mercury Marine Fond du Lac, Wisconsin February 2017 – Present

Integration Manager

Provide leadership, mentoring, and training for direct reports (Solution Architects and Analysts) as well as dotted line reports (Development resources onshore and offshore).

Provide employee performance coaching via direct feedback and established performance management system.

Led the initiative for bringing in new integration technology – Mulesoft – and developing a center of excellence (COE) in that area.

Deliver 200K in technology footprint savings and cut development time down to 6 weeks (from 2 months) by leading an initiative to re-platform legacy integrations to a new robust integration platform.

Actively manage vendor relationships via quarterly business reviews and performance management with KPI’s.

Develop best practicing for system-to-system integration architecture using an API led strategy and reusable

Brunswick Corp/Mercury Marine Fond du Lac, Wisconsin January 2014 – February 2017

Global B2B Coordinator/Team lead

Lead a team of EDI support analyst across a variety of projects and IT initiatiaves.

Work closely with internal business users, external trading partners and business leaders to plan, analyze, design, and execute companywide B2B solutions.

Coordinate project tasks and resources as well as daily B2B systems operations with key company divisional SMEs.

Assist with day to day B2B systems operations, including critical after hours support.

Vendor management including resource allocation for projects and operations support activities.

Administrator for B2B Enterprise Communication Application for all internal and external data files transfers.

Develop enterprise wide solutions that offer a standardized path for multiple business units to leverage B2B functionality.

Hub Group Chicago, Illinois April 2012 – December 2014

Senior B2B Integration Analyst

Setup trading partner partnerships in the EDI systems including gateway server configuration, AS2 and FTP connectivity(Sterling Integrator 5.0), network and system security, trading partner requirements gathering, mapping, testing, implementation, initial production support, and documentation. Perform gap analysis on wide raging customer and internal specifications.

Support electronic commerce relationships with existing and new trading partners: customers, transportation carriers, railroads, and various third parties, including after-hour support on a rotating schedule

Interact with trading partners and internal corporate and field units on a day-to-day basis to support and resolve electronic commerce transaction flow issues.

Manage trading partner support issues including analysis, mapping, testing, implementation, and documentation.

Administer transformation and communication gateway applications.

Develop and distribute instructions, documentation, specifications, and questionnaires for electronic commerce processes and procedures to internal company personnel and/or external trading partners.

Contribute to the improvement of company implementation and support processes.

OHL (Ozburn-Hessey Logistics), Nashville, Tennessee February 2006 – March 2012

Senior EDI/IT Analyst

Serve as lead EDI/Integration Analyst in charge of project management, all technical and functional issues and the administration, maintenance and installation of the EDI environment.

Responsible for EDI partner onboarding in IBM/Sterling Commerce GIS 4.3 and Sterling Integrator (SI) 5.1.

Lead analyst for EDI partner communication onboarding including AS2, hosted FTP, AS3, HTTP, and HTTPS using Inovis BizManager BizLink version 3.2.

Develop ANSI X12 EDI maps for the Gentran Server for Windows version 5.1.

Provide wide-ranging user documentation for improving automated processes in regard to EDI and WMS (Warehouse Management system) interfaces.

Manage critical EDI document relationships with 500+ retail EDI trading partners including VAN connection setup.

Develop X12 maps for the following WMS and Transportation related transaction sets: 850, 855, 860, 810, 824, 864, 870, 852, 856, 858, 214, 204, 210, 211, 940, 943, 944, 945, 997, 990.

Develop EDIFACT transactions for ORDERS, DESADV, REMADV, and INVRPT.

Develop non-standard EDI mapping including CSV, flat-file to flat-file, flat-file to positional.

Lead EDI support analyst including rotational after hours on-call duties.

WMS configuration including UNIX shell scripting and SQL queries.

University of Virginia, Falls Church, Virginia May 2009 – May 2013

Adjunct Online Instructor (School of Continuing and Professional Studies)

Provide student instruction in an online environment within the IT Certificate program.

Advise students on curriculum as well as career related topics.

ADDITIONAL EXPERIENCE

Lowe’s Home Improvement, St. Louis, MO

Customer Service Associate, 2003 - 2007

RSI Kitchen and Bath

Kitchen and Bath Designer/Sales Specialist, 1996 - 2002

EDUCATION

Webster University, St. Louis, Missouri

M.A. - Information Technology Management July 2007

Graduate Certificate – Web Services May 2010

Harris-Stowe State University, St. Louis, Missouri

B. S. - Management Information Systems December 2005

Tech Skills

MuleSoft Architecture

HTML/XHTML

Java

JavaScript

Unix Shell scripting

SQL

XML/XSL

Visual Basic

MySQL

Oracle

Linux/UNIX

Windows

Standards:

ANSI X12

EDIFACT

FTP/AS2

EDIINT

Warehouse Management System:

Manhattan WMS, Accuplus

Backend system integration experience:

ISeries

AS400

Oracle 12.1

JD Edwards

Dynamic 365

COPICS

Integration Tech:

MuleSoft

GIS/Sterling Integrator (SI) 4.3, 5.0, 5.1

Gentran Server for Windows

PGP

SFTP

Contact this candidate