Manager Customer Service

Arun Kumar Kanuru

************@*****.*** +974-********

House no: B114, 1st floor,

New Souk, Mesaieed

Dear Recruiter,

I wish to present my curriculum vitae for this open position. Please accept my resume for your consideration.

I bring to the table, wide exposure in handling the Bakery Operations, PRO, administration and purchasing department of multiple organizations spread across a period of 9+ years. I firmly believe that my varied experience qualifies me as a competitive candidate who can blend in, adapt and contribute towards ensuring smooth functioning of an organisation’s administrative and compliance related matters.

In the meantime, please find my resume attached. I would be glad to be reached any time via email or my cell phone.

Thank you for your time and consideration.

Warm Regards,

Arun Kumar Kanuru

CURRICULUM VITAE

Arun Kumar Kanuru

Contact No: +974-********

Email: ************@*****.***

PROFESSIONAL SUMMARY

Experienced Bakery Operations Manager and Admin professional with over 9 years of experience in end to end company administration and PRO activities.

EXPERIENCE

May’18 – Present Operations Manager – Mango Bakers, QATAR

Establishing relationships with corporate clients to establish the brand in the market

Working with marketing team on efforts to increase sales to compete with competitor

Supervising and coordinating duties of 10 employee

Provided all reports for daily, weekly and monthly figures of sales to purchases.

Responsible for all orders, returns and billing reports, cross and local merchandising and ordering.

Managed packaging of product and display products in store windows to attract more customers to store.

Ensuring product rotation on display on a regular basis according to company standards.

Ensuring work according to company safety standards and make repairs in equipment whenever required.

Opened over 4 outlets and trained employees on customer service and

Aug’17 – May’18 PRO - DOLPHIN TRADING AND LOGISTICS, QATAR

Processing all relevant documents on time with the immigration office, ministry of labor, government offices, the ministry of foreign affairs in compliance with the laws and regulations.

Processing for visa or driving license.

Attesting relevant documents prior to approval.

Keeping records of workers for visas, labor cards, and other important

Jun’15 - Aug’17 ADMINISTRATION - SKYLINE GENERAL CONTRACTING, QATAR

Recruiting manpower as per construction site requirement from multiple suppliers

Negotiating cost with contractors for manpower supply

Purchasing construction consumables for respective sites

Organizing for insurance, licenses, and resident Permit’s

Feb’13 – Jun’15 SUPERVISOR - CSR HARVESTERS, INDIA

Recruiting manpower (drivers and helpers)

Negotiating and purchasing equipment for tractors and harvesters

Dealing with landlords and agents for cultivation

Jan’11 – Jan’13 ASST. Hotel Manage – Sovereign Hotel, QATAR

Established long-term relationships with corporate clients.

Worked with the marketing team on efforts to increase guest bookings.

Supervised hotel staff and worked to resolve staff issues.

Supervising housekeeping, front desk, and reservation teams

Handling guest queries, issues for a pleasant guest experience

Dec’09 – Dec’10 ASST. PURCHASER - AL BADER CONSTRUCTION AND STEEL WORKS, QATAR

Assisting purchase manager with negotiating and purchasing equipment and construction consumables

Preparing RFQ and LPO upon request from various sites

Partnering with various vendors for sourcing construction supplies

EDUCATION

Bachelor of Commerce, Dr. B. R. Ambedkar University, Telangana, May’15

NEBOSH IGC 3, Lanco Training Institute, Doha, Feb’19

Lead Auditor 45001:2018, Lanco Training Institute, Doha, Jan’19

Currently Pursuing:

1.IOSH MS, Lanco Training Center, Doha-Qatar

PERSONAL DETAILS

Address: B114, 1st floor, New Souk Complex, Mesaieed

Languages known: English, Hindi, Telugu, Arabic

Driving Licenses: Qatar & India

Date of Birth: 24th May 1991

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