Address: Ezdan ** Al Wukair, Qatar.
Mobile: ( +974-****-**** / 3136 4069
Visa: Residential Visa
*************@*****.***
Emmanuel Sambilay Canlas I
PERSONAL PROFILE:
A. Experienced and Innovative with sophisticated Sales, Customer Service, Technical and Business AdministrationSkills.
B. High Personal Integrity and be able to relate and create trust in all. C. Highly Articulate, Confident and Persuasive, able to motivate and communicate to achieve exceptional business performance.
D. Dependable and reliable in supporting and enabling team effort. EDUCATIONALATTAINMENT
COLLEGE GRADUATE
BSBA – Management
Philippine School of Business Administration
Aurora Blvd. Quezon City
WORK EXPERIENCE
December 2014 – PRESENT
UNIBETON READY MIX
DOHA QATAR
TECHNICAL ADMINISTRATOR – Technical Department
MAIN DUTIES
Over all see and resolves administrative problems for all plants (Technical Department).
Processing Purchase Requisition (PR) such as consumables for all plants, third party laboratory raw material for testing (weekly/monthly), third party / supplier invoices and petty cash reimbursement.
Cost Control as per management allowed budget
Maintaining hard copy and electronic filing system of the third party and internal test reports.
Preparation and gathering details of Monthly and weekly reports such as Technical Slides Presentation
(Performance on concrete quality), Service Level Agreement (SLA) report (Weekly, monthly, and yearly expenses of the department), Weather Advisory Forecast for the prevention of plastic shrinkage cracking in site, Batching Plant Efficiency of concrete workability of all plants, Concrete Rejection and Analysis of all plants, Checkpoint Technician Performance on visual slump accuracy of all plants, Site Technician Evaluation of all plants, Customer rating for UB Technicians on site, Core Issues of all plants, Technical Department expenditures (Monthly and Weekly basis), Internal Customer Service Satisfaction Survey report.
Monthly preparation of punching card and Friday incentive of workers in the department for submission to HR.
Knowledgeable in Fresh and Hardened concrete
Involved in Plant and Laboratory trial mix for customers.
Performs general clerical duties to include but not limited to: photocopying, faxing, mailing and filling. KEY DUTIES
Preparation of concrete mix design, for costing and for technical submittal in compliance with the Customer’s project specifications and QCS standard.
Mix design entry and updating in the system (MARS) in compliance with the customers project specifications.
August 2012 – January 2014
JOSIAH’S CATERING INC.
Marikina City
QUALITY INSPECTOR
MAIN DUTIES
Monitor operations to ensure that they meet production standards
Inspect or measure materials or products being produced
Remove all products and materials that fail to meet specifications
Recommend adjustments to assembly or production process
Discuss inspection results with those responsible for products
Report inspection and test data
Drive continuous improvement of component saving opportunities. October 2010 – August 2012
JOSIAH’S CATERING INC.
Marikina City
ADMINISTRATIONASSISTANT
MAIN DUTIES
Process all Business Permits, Sanitary and Fire Permits.
Process all Job Requests of other departments.
Assist in Dispatching at Warehouse.
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing and filing.
Maintain hard copy and electronic filing system.
Resolves administrativeproblems by coordinating schedules of Drivers, deliveries and other errands.
Perform other administrative tasks from time to time.
Monthly inventory of equipment and materials: warehouse and outlets. June 2007 – September 2010
DIGITAL TELECOMMUNICATIONSPHIL. INC.
Taytay, Rizal
SALES SUPERVISOR
MAIN DUTIES:
To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
To assist the Sales Manager in revising and implementing the sales strategies plans and in generating sales opportunities by identifying appropriatebusiness targets.
To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.
Supervise the team performance on daily basis.
Assist Sales Manager by completing all assigned duties.
Rechecking all clients’ documents submitted by sales agent to ensure authenticity.
Handle customer issues, resolution and communicate escalated issues to the Sales Manager.
Supervise Sales Representatives.
Assist with sales rep questions, concerns and product/servicequestions.
Create reports showing Sales %, install %, adherence, and attendance etc.
Make sure all sales agent adhere to company policies and procedures.
Deliver positive feedback, Employee Rewards and Customer Recognitions to employee.
Communicate all sales agent relations issues, concerns, and incidents to Sales Manager.
Monitors calls, provide feedback to reps and assist reps on sales %, install %, and quality assurance. January 2003 – May 2007
RICHBURG CORPORATION
(FUKUDA – Audio Video and Home Kitchen Appliance)
Paco, Manila
SALES COORDINATOR
MAIN DUTIES:
To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and Email, preparing brochures as required
To follow up all enquiries, preparing proposals where necessary and facilitating visit with potential clients to show them our service packages.
Assisting Sales team and focusing on managing schedules and distribution of sales documentation.
Coordinating all documents requirement of the client, billing, valid identification, etc
Promotion of our new or upgrade services and to new and existing clients through a pro- active approach
Coordinating with the store, sales, customer, logistics, invoice, and follow up payment.
Assisting in implementing the sales strategy as set by the Sales manager, and in association with the technical team including strategies for encouraging repeat business and up-selling to meet target quota.
To record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
Ensure an efficient tracking system of all proper documents of the client Up-keep of a client and agents database – updating where necessary to allow effective promotion
Compilation of weekly overview sheets that includes Competitors Sales and Strategies, sales feedback, analysis and recommendation.
To liaise at all times with all team members and work as a team to reach targets set by the Sales Manager
To encourage repeat business by networking with current clients and their colleagues
To provide input and ideas into marketing initiatives and subsequently promote these initiatives and monitor responses
To maintain and develop contact with professional bodies and potential clients through attendance at networking and promotional events
Computer literate such as MS Office: word, excel, outlook, PowerPoint, and internet. November 1998 – January 2003
PINAGPALAMANPOWERSERVICE
(Fukuda Account – Audio Video and Home kitchen Appliance) Assigned at: Makro Cainta & Makro Cubao
SALES PROMODISER
MAIN DUTIES:
Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services.
Identify interested and qualified customers in order to provide them with additional information.
Keep areas neat while working, and return items to correct locations following demonstrations.
Ensures that product appears in the right store at the appropriate time and in the correct quantities.
Practice demonstrations to ensure that they will run smoothly.
Prepare and alter presentation contents to target specific audiences.
Counting Stock, merchandising and implementing promotional actively
Work closely with the buying teams to accurately forecast trends, plan stock levels and monitor performance.
Identifying production and supply difficulties and dealing with any problems or delays as they arise.
Analyzing previous season’s sales and reporting on the current season’s lines.
Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products.
Record and report demonstration-related information such as the number of questions asked by the customer.
Research and investigate products to be presented to prepare for demonstrations.
Sell products being promoted, and keep records of sales.
Set up and arrange displays and demonstration areas to attract the attention of prospective customers.
Suggest specific product purchases to meet customers' needs.
Transport, assemble, and disassemble materials used in presentations.
Visit trade shows, stores, community organizations, and other venues to demonstrate products or services, and to answer questions from potential customers.
Develop lists of prospective clients from sources such as newspaper items, company records, local merchants, and customers.
Instruct customers in alteration of products.
Learn about competitors' products and consumers' interests and concerns in order to answer questions and provide more complete information.
Recommend product or service improvements to employers July 1994 – October 1998
ADVANTAGE SALES PROMOTION
(Universal Robina Corporation – Dry Food)
Assigned at: Makro Cainta
SALES MERCHANDISER
MAIN DUTIES:
Identify interested and qualified customers in order to provide them with additional information.
Keep areas neat while working, and return items to correct locations following demonstrations.
Ensures that product appears in the right store at the appropriate time and in the correct quantities.
Counting Stock, merchandising and implementing promotional actively
Work closely with the buying teams to accurately forecast trends, plan stock levels and monitor performance.
Identifying production and supply difficulties and dealing with any problems or delays as they arise.
Analyzing previous season’s sales and reporting on the current season’s lines.
Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products.
Sell products being promoted, and keep records of sales.
Set up and arrange displays and demonstration areas to attract the attention of prospective customers.
Suggest specific product purchases to meet customers' needs.
Transport, assemble, and disassemble materials used in presentations.
Develop lists of prospective clients from sources such as newspaper items, company records, local merchants, and customers.
Instruct customers in alteration of products.
Learn about competitors' products and consumers' interests and concerns in order to answer questions and provide more complete information.
Personal Details
Nationality -Filipino
Civil Status -Married
Religion -Christian
Date of Birth -Dec 22, 1975
I hereby certify that all information stated herein is true & correct to the best of my knowledge and belief. Emmanuel Sambilay Canlas I