Ayra Lising Pangilinan
Salmiya Kuwait City
Contact No. +965-********
Email Address: **************@*****.***
Summary
Seeking a position with an employer, where I can use my skills, knowledge, experiences and education to the fullest potential.
My work experience includes extensive usage of computerized software packages such as MS Office Suite (i.e. Word, Excel, Access and PowerPoint), email and knowledge of standard First Aid - practices and procedures.
Languages – fluent in English, and Tagalog (Filipino), conversational Arabic
Skill #1
Communication/Reports/Presentations
Answers customers’ inquiries .Provide the right product information.
Demonstrate and explain the proper use and warranty details of the products.
Receiving and checking of delivery items. Organize and display the merchandise to their designated areas.
Identify opportunities to minimize costs, maximize profitability and optimize the recovery of losses.
Daily sales planning, checking and manage inventory.
Responsible for merchandise and replenishing of shelves stock.
Develop successful sales plan and promote efficiency to maximize profitability.
Submit different reports such as weekly & monthly inventories, fast & non-moving items, purchase orders
Making sure there are smooth flow of merchandise from the receiving to the sales floor with the proper ticketing and maintaining sales floor merchandise, by being seasonally sensitive and reacting to Home Office communications.
Ensure all company policies and procedures are followed and also ensure product information is available to staff and customers
Skill #2
Customer Service/Marketing/Problem Solving
Smile and greet customers. Assist them with the products that they need.
• Practice suggestive selling to increase the sales. Offer additional items that they may need
• Always up-to-date and aware of the current store activities, promotions, sale events, mark up/down items and also the product locations
• Oversee front-shop operations and provide impeccable customer service:
Built a clientele supported by ensure optimum customer satisfaction.
• Directly responsible for effectively executing daily functions and ensure delivery of exceptional customer service within the scope of the store
• Knows how to handle pressure and customer complain.
• Achieve the target quota set by the company by providing excellent customer service and turning it into sales.
• Securing loose change before starting a transaction Scan all the items through the POS terminal. Check if the item matches with the price
and the product description.
• Receive payments from the customers and place it in a safety vault. Issue receipts and give the exact amount of change if there is any.
• Have the knowledge how to process different kinds of transactions like cash, debit, credit cards, gift check, and credit-memo.
• Knowledgeable in the different security features of credit cards and its basic features to avoid fraud cards
• Knows how to handle pressure and customer complain.
• Always thank the customer and ask for repeat business.
WORK EXPERIENCE
store in charge
feb 28,2018 to present
Molli kids clothing
promoter/ Merchandiser
Feb 1,2016 – Feb,17 2018
Alyasra Food
Sales Assistant / Cashier
June 16, 2012 – July 07,2015
Department In Charge Bakery / Home Center
The Sultan Center
Crew Trainer/ Mc Café in Charge
July 21, 2008 – August 2010
McDonalds Kuwait
Al – Mouserji Catering Company
EDUCATION AND TRAINING
Bachelor of Science- Nursing (Nueva Ecija College) - Cabanatuan City - 2004-2006
High School Juan R. Liwag Memorial High School) – Bayanihan- Gapan City - 2000-2004
Elementary School (Gapan North Central School) - San Vicente -Gapan City - 1994-2000
PERSONAL INFORMATION
AGE : 31 DATE OF BIRTH : February 12, 1987
STATUS : Married CIVIL STATUS : Married
HEIGHT : 5’ 2” NATIONALITY : Filipino
WEIGHT : 64 kg RELIGION : Roman Catholic
REFERENCES
Mr. Ahmed Ali Mohamed Aly Elmenoufy
Alyasra Food Company
Trade Channel Manager
Mr. Benjamin Rodriguez
Tabco Food
Operation Manager
Mr. Usman Shafiq
Alyasra Food Company
H.R. Manager
AYRA L. PANGILINAN
Applicant