Customer Service Food
Resume:
Bre'anna McDougald
Sales Associate
Lumberton, NC 28358
***************@*****.*** - 910-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Cashier/Customer Service
Sun Do Gas Station - Lumberton, NC - August 2016 to Present Restaurant Server
Little Caesars - Lumberton, NC - June 2015 to Present Responsibilities
Prep food and run the register
Skills Used
customer service skills
Sales Associate
JcPennys - Lumberton, NC - July 2009 to March 2010 Re-stock the floor as needed and assist customers
• My team improved customer service by 12% in three months. Front Desk Clerk
Super 8 Motel - Lumberton, NC - April 2008 to April 2009 Greet, register, and assign rooms to guests of hotels or motels.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Contact housekeeping or maintenance staff when guests report problems.
• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Make and confirm reservations.
• Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
• Issue room keys and escort instructions to bellhops.
• Compute bills, collect payments, and make change for guests.
• Record guest comments or complaints, referring customers to managers as necessary.
• Review accounts and charges with guests during the check- out process.
• Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
• Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
• Date-stamp, sort, and rack incoming mail and messages. EDUCATION
High School Diploma
Lumberton Senior High School - Lumberton, NC
June 2007
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